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Getting bad pool header error in window 10 RRS feed

  • Question

  • I have my minidump files ready where do I send them? 
    Saturday, August 1, 2015 11:10 PM

Answers

  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask


    Wanikiya and Dyami--Team Zigzag

    • Proposed as answer by Deason Wu Monday, August 10, 2015 2:25 AM
    • Marked as answer by Michael_LS Wednesday, August 19, 2015 1:23 AM
    Saturday, August 1, 2015 11:30 PM

All replies

  •  
    We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.  


    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask


    Wanikiya and Dyami--Team Zigzag

    • Proposed as answer by Deason Wu Monday, August 10, 2015 2:25 AM
    • Marked as answer by Michael_LS Wednesday, August 19, 2015 1:23 AM
    Saturday, August 1, 2015 11:30 PM
  • Hi,

    You could upload it to onedrive or other storage space then share link with us.

    Regards,

    D. Wu


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Tuesday, August 4, 2015 7:32 AM