Windows Vista Update won't download Service Pack 1 or Microsoft .NET Framework 3.5....


  • Hello everyone,

    We own a Dell Inspiron 1721 with Vista Home Premium.  

    When using Automatic (or Manual) Updates, we get the following errors with these two updates:

    1. Microsoft .NET Framework 3.5 Serivce Pack 1 and .Net Framework 3.5 Family Update (KB951847) x86
          Installation Status: Failed
          Error details: Code 490

    2. Windows Vista Service Pack 1 (KB936330)
          Error: (just gets stuck in 'installation' phase, and keeps prompting me to download it after rebooting).

    I have tried Debugging Tool for Windows without success.  We have McAfee and nothing was found on the latest scan.  Any suggestions are appreciated - thanks for your time!

    • Edited by Irishguy Sunday, September 13, 2009 5:47 PM spelling
    Sunday, September 13, 2009 5:46 PM