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Required cd/dvd drive device driver is missing ....

    General discussion

  • I have some feedback on my first go round with a Vista Install. On both the x86 and x64 editions I was stopped with the following slightly misleading message:

    Required cd/dvd drive device driver is missing.

    Eventually, after updating the firmware on my DVD drive and scratching my head a few times, it occured to me that it probably meant the IDE controller driver was needed, not some "drive device driver". Sure enough, I put the XP 64-bit driver for my ITE IT8211 ATA/ATAPI Controller on the root of a floppy, install finds it, I choose it and click next; all was well.   IMHO the message should have been something more like:

    Windows Install could not load the CD/DVD drive that contains the installation media.  Please provide the necessary drive or controller device drivers provided by your manufacturer.

    Next, it suddenly prompted me with another unhelpful message:

    No new devices could be found.  Make sure the driver files are correct and located on the driver installation media.

    So, did my driver fail?  Did the driver for my controller not take?  No, actually it had loaded the ATAPI controller correctly and was now interested in the SATA drivers for the HDD. It only took me a minute to figure that out, but a more novice user would find this confusing.  It should say something like:

    Windows Install could not locate a storage device to install Windows Vista on. Please provide the necessary drive or controller device drivers provided by your manufacturer.

    It is a small thing... but helpful prompts go a long way!

    Devon

    Friday, July 07, 2006 9:22 PM

All replies

  • I received the same message and, as a more novice user, was quite confused (as predicted).  Thanks for the translation, Devon.
    Thursday, October 19, 2006 3:12 PM
  • Could Microsoft employ a few translators such as yourself for the less gifted techno speakers out here?

     

    Top Post.

    Friday, October 20, 2006 7:31 PM
  • Well I tried to install Vista RTM and got the same message. However I use Asus P5W DH Deluxe board. My 2 Raptors are in RAID0 that doesnt require any drivers.

    What confuses me is that I could install RC without any problems but no luck with RTM version (is legit). I had to install XP and then upgrade just after and all went ok. Xp was installed without any drivers. Now I wonder if there is any way to install Vista from USB HDD?

    Thursday, January 04, 2007 4:14 AM
  • You've got to be sh*tt*ng me!  How did you come that conclusion?  Excellent job!!!

    I think I've tried every other driver, but never took the error message to that (lower) level.

    Microsoft:  You've got to be more verbose with your error messages.  The man-hours you cause corporations/individuals to waste is inexcusable and a good example of a poor business practice for a major software company.  Spend a dime to save your customers a couple of dollars and your reputation, please!  
    Tuesday, January 23, 2007 9:01 AM
  • where did you find the driver for the atapi controller? i tried to use what i thought was it off my motherboard cd but it didn't work. There were only 2 folders though, winnt and win2003, i tried both and neither worked, i'm assuming i need an updated one but i can't find it anywhere. gosh why doesn't microsoft include this with vista? rediculous...
    Thursday, January 25, 2007 2:28 AM
  • I found the ite it8211 ata/atapi controller but it still doesn't work. if i check the box that says "hide drivers not compatible with hardware on this computer" then the .inf doesn't even show up. if i uncheck the box and try and install it anyway, i get a message saying it "failed to find new hardware and to make sure its 'located on the driver installation media'." installation media? what's that suppose to mean... you mentioned using a floppy to get it to work for you, but i don't even have a floppy drive! i thought for sure it had gone the way of the dodo.
    Thursday, January 25, 2007 3:01 AM
  • Same problem here. Very, Very frustrating...as I fall into the novice category. What made it even more confusing is that I just built the machine. I didn't know if it was hard or software related. Wasted hours of my life. I want them back! lol This is very helpful. Thank you!

     

    Tuesday, February 06, 2007 3:24 PM
  • Hi, I have found myself with the same problem. I've been trying to install the 64-bit version of Vista Ultimate and I keep getting the same error message: CD/DVD Device driver is missing, or whatnot.

    I have a couple of questions... Since I am using the Asus A8N SLI-Premium mobo, the only drivers I should need are the IDE ATA/ATAPI controller drivers from Asus' website, correct?

    Also, I don't have a floppy drive, will that pose a problem?


    Thanks in advance for the help!
    Wednesday, February 07, 2007 4:29 PM
  • I have exactly the same problem. I can run the DVD and choose my language/keyboard layout, and am then presented with "Required cd/dvd drive device driver is missing". I am at a complete loss as to what to do.
    Thursday, February 15, 2007 4:32 PM
  • I know how you feel. I've had 3 sleepless nights on this one. As an OEM I'm so far advising my customers to use XP - OK it is not that secure and eats up resources but hey, at least it loads and performs setup OK.

     Shame we can't sue MS for lost man hours due to their inability to debug before launch. But Hey Ho, Us Brits will stuggle on regardless....not a chance... see the revolution start here.

    So we still have the "No CD/DVD device drivers" problem.

    Firmware has been upgraded, MB driver/software disc has been installed and scanned(manually and vista setup), DVD drive updated, yet still Setup asks for drivers (in previous versions were included!!!!)

    Why can't I bypass the CD/DVD ROM driver? why do MS assume I need one? OK the install disk is DVD but I'm a system builder and use disk image. not all my hardware has a DVD drive, as some of my customers can't afford the additional costs.

     

    Thursday, February 15, 2007 11:31 PM
  • For some (bizarre) reason, if you set the cd/dvd drive to slave, the driver prompt doesnt appear
    Friday, February 23, 2007 10:12 AM
  • Having this problem on a machine at work at the moment. Also it takes about 8mins for the region/language screen to appear, then about 5 mins for the next one, then about 10mins for the error to appear each time.

    Have tried so far:
        * Connecting DVD in cable select as master and slave, and setting it to master and slave.
        * Searching for drivers for the DVD
        * Searching for drivers for the main board ATA controller
           >Found some, put them on a USB drive, vista located them with the 'compatible with my         system box checked', pressed next, 'Cannot find any new devices' message. ><
    Next thing on the list to try is pull a DVD out of another machine and try it, but I don't see why this one shouldn't work.

        *Intel Board with (D1 something) ATI 200X onboard graphics and ATI 200X chipsets
        *512 RAM.
        *Sony DDU1615 DVD-Rom (IDE)
        *2 HDDs on IDE.
            >160G slave
            >40G master
            >Trying to install Vista on the master, XP is loaded on the slave.
        *Socket 775 2.8 Celeron Processor
    Sorry about the lack of details, doing this from memory atm.

    Any help would be greatly appreciated, I've searched very hard for an answer to this one and come up empty-handed.

    Sunday, February 25, 2007 12:55 AM
  • Having the same problem using an old NEC DV-5700A DVD drive. However if i exchange the DVD drive for a more recent model  DVD drive (NEC ND-3550A) the problem disappears and Vista installs without problems.

    Have tried all combinations of master/slave and cable type's but no change.

    The only difference i can think of is the WHQL certification. The old drive misses the WHQL. Could it bee that Vista refuses to recognize an uncertified ATAPI drive as a generic ATAPI DVD drive?

    Wednesday, April 18, 2007 8:44 PM
  • What I have found out so far, is that the Northbridge Filter Driver on ATI chipset motherboards may be causing this issue, as it is for Me on my system, and asus A8N32-SLI DELUX,  So, there is another fix i found somewhere that editing the registry, fixed it one time, however, a reinstall of the lastest Catalyst Drivers, Blew the CD-roms off the system again!... Freaking a.... I would not be so hastey to yell or blame microsoft, since in this particular example, its not their software that did it... however, there should be a common fix,./ knowledge of this issue by now...  Now to just fix it, or work around it...I'm working on that one still... Thanks.

     

    Tuesday, July 10, 2007 11:52 PM
  • ok, I HAVE A FIX!!!!

    I found that the reason i was getting this message for the drivers message. Your cd/dvd drives (if you have more than one like me) might both be set to "master" or "slave" look on the back of the drives, you'll see a few prongs with a little plastic piece. move one of them (usually the burner is the slave) to slave or if both are slave move one to master. basically you need to move one of them to the opposite. so you should have one 'master' and one 'slave'. then place the installation cd in the 'master' drive. and install it. good luck. worked for me after hours of frustration.
    Saturday, August 18, 2007 5:21 PM
  • Well - I have been working on this issue the last 5 days. I have done everything suggested in this forum thread and still can't get past the problem and continue with the install. I have scoured the internet for answers and found nothing. Nothing on the MS site either - Can anyone suggest a sure fire way to get past this issue discussed in this thread? Do you think if I called MS Customer Support they would be able to help - I'm really at a loss.
    Tuesday, August 21, 2007 8:52 PM
  •  

    The only fix I have found when you get this slow install then the error is use a newer better DVD drive. In my case I ditched the ancient CDRW/DVDROM drive I was using for a newish super multi DVDRW 16x from LG and the problem solved itself. I spent hours on jumper settings, cable positions and every concievable other thing. I had to concede that that drive was just incompatible with vista's installer.
    Sunday, August 26, 2007 4:44 AM
  • Had similar issues, luckily I had an external usb dvd drive which it loaded from without a problem. Having just found this forum it looks like there are some pointers as to why internal drives aren't working under vista but do under xp. Note one thing more I found leaving a disk in the internal dvd readers can slow down boot up under vista so ensure you remove all disks.

     

    Thursday, August 30, 2007 10:21 PM
  • Hey Microsoft!

    Is there honestly anyone Home @ Microsoft anymore.? maybe they're training rocks on Mars for the new Microsoft Call Center?

    -sorry guys just venting and I wish I had a proper solution("...CD/DVD ...is missong...") for this BRAND NEW $300(was $500 last year?) Vista Ultimate 64-bit DVD that CANT FIND the (brand new DVR-212D DVD) drive FROM WHICH IT OBVIOUSLY HAS ALREADY LOADED UP IN !!!

    (weird, that my (2001) WinXP Pro(slipstreamed of course) has no problems on the latest of PC Harware platforms)

    and worse, with Ultimate 64-bit, it doesn't matter if your DVD drive is old or new !

    -I dont get it? is this all a combination of drm/hdcp/M$ doesn't want to pay Hardware manufactures for drivers anymore ??  or, they expect evryone to donate their drivers FREELY to M$

     That "stuffed" puppet of Bill Gate$ (whats his name again?) Steve Bummer, or Bauer ? -anyway send them all on a free demonstration of a Solaris "Jumpstart", or Linux "kickstart", or even a FreeBSD "sysinstall"

    Smile -seriously nuthin could stop these "FREE" as in air NetOS's from installing anything (if they just had all the drivers).

    -sadly except for a few good  MMO Games-

     

    ...WELL, on the other hand,  M$ is getting paid ! with your HARD-EARNED MONEY to provide this solution and where is it ?

    Its shamefull that this silly issue ever became an issue at all of the consumers' expense. bloody sad!

     

    -hopefully, I'm trying "vLite" (its Freeware)to integrate/slipstream all my drivers onto a copied DVD master image ...but so far it aint quite there yet -or its me.

    -I'll let you's know if/when I get this goin'

     

    good-luck.

     

    Rick.

     

    Friday, August 31, 2007 8:33 PM
  •  

    You must make the following changes before installing Windows
      Close Windows installation and contact the device manufacturer for updated driver software for these devices:
      • IDE ATA/ATAPI controllers: Primary IDE Channel
      • IDE ATA/ATAPI controllers: Secondary IDE Channel
          The compatibility report will be saved to the current Windows desktop.
      Potential issues were detected with installed applications/devices
        These issues do not prevent your upgrade, but some applications and/or devices might not work once your upgrade completes.
        • Sound, video and game controllers: MPU-401 Compatible MIDI Device
        • Intel® Unified Graphics Drivers: Intel(R) Graphics Chipset (KCH) Driver
        • Intel® Unified Graphics Drivers: Intel(R) Graphics Platform (SoftBIOS) Driver

       

      I neesd help with this i dont know what to do

      Friday, August 31, 2007 11:52 PM
    •  

      Freak, My freaking Vista installation Lost its freaking DVD drivers again!!!!..

      this is the 3rd time its happened to me..

       

      I fixed it myself, the first time with a registry Hack.... /fix....

       

      2nd time, i re-installed vista, (Bad News by the way( even though i chose to overwrite the existing "Windows" with a "clean" version,  I  figured out, Vista still used some of the settings it had in the Original Installation... For example

      A   ACL  driver for audio that I did NOT want in the original, the supposed fresh install kept...

       

      Now I uninstalled Diskeeper, and it freaking wiped out my CD Rom Drivers with it....***!!>..

      not again!...

       

      This is very annoying, and common, its not like this is a new freaking thing if its happened to me 3 times now...

       

      their Repiar" should be able to fix it by now...

       

      But  no.... its not really a "driver" issue, even though the error code in device manager says Device Drivers Missing...

      Its a Freaking Registry *** uip....

      Now i have to go find that fix again... and hope i can get vista to find my Drivers again... ...

       

      Son of a *** and ***.... Its freaking annoying....

       

      WTF when u uninstall a Drive related product, does this always happen?  First time it was when I uninstalled  a Version of Nero Burning Rom....

       

      2nd was when I uninstalled   Roxio CD software.. and now...

      Diskeeper... WTF any time uninstall a drive related product, it destroys the drives also????

       

       

      I wish I could shoot someone right now....

       

      Sunday, September 02, 2007 3:07 AM
    • I had the same problem as everyone else here....the install crapped out on Required cd/dvd drive device driver is missing.  I popped out the dvd drive and checked the jumpers - it was set to cable select so I switched it to master and added a fresh IDE cable.  Install ran like a charm. 

       

      Saturday, September 15, 2007 12:45 AM
    •  

      Found the solution. Microsoft article http://support.microsoft.com/kb/314060 explains it (article for XP but tried it with my Vista Ultimate and it worked).

       

      Ideally it would be nice if microsoft released a patch, but hey!

       

      For ref, my configuration is:

       

      Asus A8N32-SLI Deluxe Mobo

      2 x IDE DVD and DVDRW

      1 x IDE Hard Drive

      2 x Stripped SATA HDD

      1 x Sata HDD

       

      Seems its the chipset on these asus boards that is confusing windows!

       

      Hope this helps,

       

      Lofty

      Thursday, October 04, 2007 5:06 PM
    • Yet another poor sole stuffed by Vista ultimate. I have an asus P5W Dh Deluxe motherboar and a hole selction of DVD RW and DVD ROM drives. Under XP everything works, under vista just my old DVD ROM. The upper lower reg delete does not work, deleting and reinstalling my media players does not work, updating the bios, drivers etc does not work. I have contacted the 2 suppliers of my DVD players Samsung and Liteon both initially respond with delete the reg settings even though I told them I had done this. I am waiting to see if they come up with any new ideas. I'll keep you posted and keep a watch on this post just in case.

       

       

      Sunday, October 07, 2007 7:12 PM
    •  So here's the "Ultimate" fix -pardon the pun Smile

      for that "...CD/DVD required device drivers are missing..." on my Vista 64 new install.

       

      -the web-links mentioned here provide a very good understanding, for me anyway, for
      dealing with any automated Vista installs.-and many thanks to those Authors.
       I went into some over-detail here, but hey, step-by-step feedback is good,
      especially when it includes corrections.

       

       I think, during the very early install phases of a PASS1, the "boot.wim" a mini-Vista boot image
      is loaded with a bare skeloton of drivers into a virtual-memory-CD-Drive,
      (very similar to "md" Memory Devices used in unix).
       This however, is just enough to begin installing the big PASS2(nonWinPE) "install.wim" Vista image
      onto your HD via your DVD-drive.
      -But, if for instance, the virtual mini-Vista image(boot.wim) can't load the
      "...required CD/DVD device drivers..."
      for example, the newer SATA DVD-Drive/controller(s), then it needs to find them via
      a loadable floppy, USB-flash drive,...which is where You come in -compliments of Microsoft.

       

       So, to permanently fix this you basically "mount" your copied ...\sources\boot.wim,
      inject the required drivers (.inf files), unmount it, and then "re-image" your
      new (OEM) DVD master on a blank DVD.

       

      -and here's the "General" HowTo driver-injection article I found (for Vista 32), and early Workstation deployments,

      which worked for me.
      http://apcmag.com/5436/customise_windows_pe_2_0

      ----------------------------------------------------------
      Here's my hardware/OS:
      -Microsoft Vista Ultimate 64-bit OS(purchased separately (brand new & legit), so as to Install "fresh" on my:
      -Asus P5B-Premium Vista Edition motherbard;  (no its not a joke, the board is actually called Vista Edition)
      (with the onboard Intel ICH8R SATA controllers,.. and a Jmicron JMB363 PATA/SATA controller)
      -Intel Quad-core CPU
      -(2) Raptors striped across the ICH8R Sata controllers
      -(1) Pioneer "SATA" DVR-212D DVD/CD on the Jmb363 sata controller(AHCI mode in BIOS).
      ---------------------------------------------------------

      Note:
      (my steps below are all for an "Ultimate Vista 64-bit" unattended driver injection,
      Vista 32 will be slightly different $PATHS, however the info-link mentioned in
      http://apcmag.com/5436/customise_windows_pe_2_0 is for Vista 32, and is a good quick-reference guide
      for modifying Vista "boot.wim" image files

       

       Important! -> You will need your (OEM) DVD, and the Windows "WAIK" installed from:
      http://www.microsoft.com/downloads/details.aspx?FamilyID=c7d4bc6d-15f3-4284-9123-679830d629f2&DisplayLang=en
      -its a 998 Meg (mini)Vista DVD image file download, which you'll burn on a blank DVD and install it.
      -Included with it though, is both the:
      "Windows System Image Manager"-WSIM app- (which is primarily used for modifying ...\sources\install.wim image files).
      and,
      "Windows PE Tools Command Prompt" -PETools app- (which is primarily used for modifying ...\sources\boot.wim image files).

       You'll only needed the PETools part of WAIK for this scenario.

       

      Here's the steps I used:

       

      1./ copy entire (OEM) DVD to D:\DVD, and make a couple sub-folders under D:\DVD
      named "Drivers" and "Mount".

       

      2./ In my case, I copied all the required (Intel and Jmicron)SATA contoller driver files to D:\DVD\Drivers
       (*.inf/cat/sys files - but no exe's)

       

      3./ Share D:\DVD with "full-control" permissions for yourself/Admin.

       

      4./ if you have Vista 32 -skip to step 5./, otherwise, open an Administrator command shell
      from "Start" -> "run" type cmd but instead of hitting "Enter"-key, hit the "Ctrl-Shift-Enter"
      SETX Imgx "%Programfiles%\Windows AIK\Tools\amd64" -m

       

      5./ from your "Start" -> Programs" -> "Microsoft Windows AIK" -Run as Admin the
      "Windows PE Tools Command Prompt" shell.

       

      6./
      (cd C:\Program Files\Windows AIK\Tools\amd64)
      imagex /mountrw D:\DVD\sources\boot.wim 2 D:\DVD\Mount
      (cd C:\Program Files\Windows AIK\Tools\PETools)
      peimg /inf=D:\DVD\Drivers\*.inf /image=D:\DVD\Mount
      (cd C:\Program Files\Windows AIK\Tools\amd64)
      imagex /unmount /commit D:\DVD\Mount
      (cd C:\Program Files\Windows AIK\Tools\PETools)
      oscdimg -n -m -b"%Programfiles%\Windows AIK\Tools\PETools\amd64\boot\etfsboot.com" D:\DVD D:\Vista64.iso

       

      7./ thats it, burn that .iso onto a DVD blank with your favourite 3rd-party app.


      note1: (the cd ... in brackets are there for brevity, although the PETools command shell actually
             adds those $PATHS to your environment automatically, depending if you've got x86(32-bit), or amd64(64-bit)
             -also since I just don't fully trust Microsoft automatically anymore, I prefer to "cd" around.
      note2: in Step 6./ the "-m" switch in the oscdimg command seems to be an undocumented switch, however
             it is required to create the DVD image size properly.

      also see
      http://firegeier.unattended-sponsor.de/en/create_iso.html
      -very well explained site on unattended Vista installs in general.

      Saturday, October 13, 2007 4:34 AM
    • I have the same issue, ,,,
      Tuesday, November 06, 2007 1:16 AM
    • well i came across this A required CD/DVD drive device is missing while installing vista ultimate.

       

      I have 2 dvd drives, 1 a burner the other is just a dvd rom. so I opend up my case and unpluged the power to the dvd rom

       

      drive and put the ultimate disk into the dvd burner lower drive and it worked fine. so my top dvd was makeing the A required CD/DVD drive device is missing error.

       

      so either unplug the power to your cd or dvd drive and put a "temp" cd or dvd drive in from an old pc

       

      or buy a diffrrent dvd or cd drive from the store.

       

      Wednesday, November 07, 2007 10:26 PM
    • WRER DO I GO TO FIND DEVICE DRIVERS FOR WINDOWS XP PRP/DVDRW COMPAQ

      Thursday, November 22, 2007 3:11 PM
    • say agen in a language i can understand

       

      Tuesday, November 27, 2007 7:57 PM
    • I had exactly the same problem during a major upgrade for a client. (New Mobo, CPU, memory and hard disk. )

      A typical Microsoft featurette here: ("I can't recognise the drive I am reading this message from. I know exaclty what the problem is but I'm not telling you. Please fix it")

      Of course with most motherboards, you geat a nice easy installtaion CD, full of .exe files that the Vista install doesn't recognise.

      So you can't install Visa till you've installed the mobo software, which you can't install till you've installed Vista:

       

      Brilliant. MS does it again.

      Search the net: Nothing really helpful at all.

      Solution:

      Borrow a copy of XP together with the product key.

      Install XP. (It's OK, you're not going to activate it or use it.)

      Run the start up adventure course, cancelling as soon as you can

      Run the mobo installation program

      Get a clean boot.

      Run the vista installation, taking the option to do a clean install. - Which with only XP drivers somewhere on your freshly formatted disk, seems to run just fine.

       

      Hey presto!

       

      Yes quite a few hours wasted because MS's idea of making life easy is to remove some of the best features of the previous version, but ulitmately, a realitvely easy solution.

      All you need to do now is set it up the way you want. - Should be done in a couple of days.

       

      I wonder what the legal eagles will make of this solution?
      Sunday, December 30, 2007 12:08 PM
    • I tried everything mentioned in this thread and discovered that the solution that worked for me was to gather all relevant drivers for my motherboard and use vLite to create a streamline iso of vista ultimate. Just intergrate all the drivers you for your MB and create an iso then burn it at x2 using the intergrated software in vLite.

       

      Hope it helps. Worked for me after 3 days of banging my head against the wall trying to figure out what to do.

       

      Tuesday, January 08, 2008 12:31 AM
    • i need help ok my cd drive just automatically dissapeared n i cnt seem to find it can u help me

      Monday, January 28, 2008 2:57 AM
    • Replaced the DVD drive with another one (Newer) and installation ran without any problem.

       

      Sunday, February 03, 2008 3:33 AM
    • Lofty01,

      Had a similar problem to you when the cd/dvd drives disapeared from My Computer after I deleted some unwanted files.

      After reading your post about using on Vista even though it is on the XP forum I had a go. After as long as I had backed the registry no harm could be done.  Bingo. All is well.

      Thanks Lofty01

       

       

      Sunday, March 30, 2008 12:20 AM
    • Please try the solution to get in to your Bios, go to "advanced chipset features" and adjust your chipset at 64bit from 32bit (usually it is set up at 32). I think it will work.
      Monday, April 07, 2008 6:37 PM
    • I made a mistake and erased my CD/DVD Driver, how do i get them back? My drive cant see the dvd or cd

      Sunday, April 13, 2008 12:59 PM
    • Thank you very much Devon, this really helped me! Good job!

       

      Best regards

       

      Björn

      Monday, September 22, 2008 7:26 PM
    •  

      yes i ran into this same problem and was stumped as well as i had to problem install vista x64 on it but when i went to install x32 this happened turned out i put the drivers from my mobo's cd onto a flash drive and then used the browse to find the raid controller for x32 thanks again everyone
      Tuesday, September 30, 2008 1:25 AM
    • Ok I am woking on XP Pro SP2.  The CD/DVD drives disappeared.  I have followed all the lines in this thread.  I have bought two new CD/DVD internal units.  When I installed them the hardward installer finds them but cannot find any drivers.  It looks for ATAPI drivers.  I cannot find any on the internet that will work.  I have went to the registery and made the changes that this thread talks about and still nothing.  Have I missed something?  Why would they just disappear?

      We use one for reading and one for writing.  I have made one Master and one Slave.  I have deleted the two registry entries, (Upper and Lower).  HELP PLEASE, I am lost and really need help.......

       

      Thanks,

       

      rangene

       

      Monday, October 20, 2008 7:48 PM
    • Have you found a fix for the problem cause I haven't?

      Wednesday, November 26, 2008 1:45 AM
    • I have not found a solution.  None of the solutions referred to in this thread are working on the pc.  I am just going to reformate the hardddrive and just start over, unless someone has another solution.

       

      Randy

       

      Friday, November 28, 2008 4:46 PM
    •  

      Ok...after endless searching on the net I really need some help.

       

      I've got a 2 1/2 year old LG S1 express laptop which was running windows vista quite happily till a week or so ago. It had to go in for repairs as its HDD got disconnected and stopped showing up.

       

      Now I can't install Vista without encountering this "Required CD/DVD device driver is missing...blah blah blah.." message. Have looked for solutions everywhere. Took my L/T back to the repair shop and tried what they recommended ( enabling ACPI SATA controllers) but to no avail. still get that same message...

       

      EXCEPT .....when I upgrade to vista from a clean installed winxp!! then it installs just fine.

       

      My question is...what can I do to make this happen on a clean install?? I'm a bit of neat freak that way and I'd much prefer a clean installed Vista to an upgraded one with pieces of XP hanging on. Anyhow Vista is such a space hog. It's not just a matter of space. I also want to know WHY this has happened escpecially since it never happened even once in all the umpteen times i've installed Vista before on the same darn machine using the same darn dvd!!

       

      please satisfy my curiousity!

      Thursday, December 11, 2008 2:19 PM
    • Hi, just wanted to share my experience after reading lots of threads on this issue and considering buying a new drive.

      In the end, I simply turn off IDE emulation for SATA drives on my motherboard and the problem was solved.
      I guess it depends on each manufacturer and BIOS, but I guess this can be the problem for some people.

      In my Nvidia730i based Gigabyte GA-E7-AUM DS2H I can choose to use Nvidia's SATA chip in IDE, RAID, or AHCI. 
      I was getting the "driver problem" when using "IDE" mode, but it disapeared when I put it back in AHCI.
      I guess that using the SATA chipset on IDE was interferring with the IDE channel for the DVD drive (my unit is IDE and rather old).

      Hope this could help some of you.
      Saturday, January 10, 2009 10:40 PM
    • An easier way to solve this is

      1.Copy the SATA folder from the driver CD to a thumbstick
      2. Start your computer from the Vista CD
      3. When you get the error message close this form
      4. On the underlying form click the browse button and select the thumbdrive
      5. In the SATA folder select the ATA driver and install

      Work done and you can continue to install
      Tuesday, March 31, 2009 1:26 PM
    • I have the solution to this problem. It should work for everybody, hopefully. You've probably read about this before but most likely implemented it wrong like I did. This will only work for those who use IDE optical drive(s).

      The solution?
      Set your optical DVD drives' jumper to the "Slave" setting. Make sure this optical drive is connected to the master connector of your IDE cable. This connector is located at the very end of the IDE cable.

      The link below is a perfect example for an IDE optical drive setup:
      http://www.kids-online.net/learn/click/details/idecable.html

      Look at the IDE cable and note that the connector at the very top is "Master"
      The connector just below that is "Slave" and the connector at the very bottom is plugged to your motherboard.

      So the solution here is to do what we're not supposed to do. Take your IDE cables master connector and plug it into your "Slave" optical drive.. If you have a second IDE optical drive connected to the same IDE cable on the "Slave connector, unplug the power to it only. There's no need to unplug the "Slave" IDE connector.  Now you should be able to install Vista with no problems whatsoever.

      After your installation of Vista is complete, remember to put your optical drives jumper back to "Master" setting so that your Master optical drive is connnected to your Master IDE connector. Also, plug back the power to your second optical drive, if you have one.

      All done...
      Good luck. This method worked perfectly for me.
      Monday, June 01, 2009 6:23 AM
    • Hi

      This works for me:
      Vista 64-Bit on Asus P5B

      IDE Harddisk -> jumper set to cable select
      IDE DVD -> jumper set to cable select
      Bios -> updated (try first without bios update)
      Bios Settings -> IDE Configuration -> SATA Configuration [Disabled]
      Bios Settings -> Onboard Device Configuration -> Jmicron SATA/PATA Controller [Enabled]
      Bios Settings -> Onboard Device Configuration -> Jmicron SATA Controller Mode [IDE]

      Download driver for JMB36x
      ftp://driver.jmicron.com.tw/jmb36x/XP_Vista_Win7/R1.17.48.16.zip
      (http://www.jmicron.com/Driver.htm)

      Extract and save to a usb stick.

      Boot from Vista DVD.
      When message "Required cd/dvd drive device driver is missing"

      Click browse and select:
      R1.17.48.16\Driver\amd64 folder and then next.

      Good luck :)

      Saturday, July 04, 2009 2:20 PM
    • I tried everything in this thread - turned out be a bad download or burn. Use imgburn.
      Saturday, August 22, 2009 7:38 AM
    • I had the cd/dvd device driver missing issue when trying to install windows 7. I burned the iso to a dvd+r, vista didn't recognize the dvd but the computer booted off of it and that's when I ran into the error. I went back and burned the win7 iso to a dvd-r and didn't have any trouble. Hope this helps someone.
      Thursday, October 01, 2009 2:41 AM
    • I have tried 5 different SATA optical drives. I tried an IDE drive and received no error.
      Monday, October 05, 2009 11:22 PM
    • Hello,

      thank you for helping in the understanding of the problem.. but i am on a laptop.. Asus G2S.. and i don't see the slave / master thing...

      Can anybody help please?

      Thanks.. I'm killing myself right now...
      Thursday, October 15, 2009 10:30 PM
    • Ran into same problem with Win7 install on a clients new Vostro 420. Thought I could save you all some trouble. Enter BIOS. Change HDD settings from SATA or AHCI to ATA. If using 1GB of RAM on Vostro, increase to 2GB. Reboot--good to go!
      Sunday, November 15, 2009 11:54 AM
    • This problem has existed since early July 2006 and continues today - as attempts to install Windows 7 Professional x64 onto a Vista Home Basic x32 system yeilds the same messages/results.  Three and a half years and counting ... is anybody at Midrosoft listening?  The "Windows 7 Upgrade Adviser" program does not note any problems - yet the install is stopped due to this message/problem.  I am working on a new (less than 60 days from manufacturer) machine - with current drivers that the manufacturer (HP) and drive manufacturer (Sony) both deem current and support Windows 7. 

      We are a small company and, until this problem is resolved, will not migrate our systems.  Unix sounds better and better every day!
       
      Saturday, December 05, 2009 9:49 PM
    • This problem has existed since early July 2006 and continues today - as attempts to install Windows 7 Professional x64 onto a Vista Home Basic x32 system yeilds the same messages/results.  Three and a half years and counting ... is anybody at Midrosoft listening?  The "Windows 7 Upgrade Adviser" program does not note any problems - yet the install is stopped due to this message/problem.  I am working on a new (less than 60 days from manufacturer) machine - with current drivers that the manufacturer (HP) and drive manufacturer (Sony) both deem current and support Windows 7. 

      We are a small company and, until this problem is resolved, will not migrate our systems.  Unix sounds better and better every day!
       

      I burned it to a -r dvd and i am installing right now
      ...
      Sunday, December 27, 2009 4:27 PM
    • Hi everyone! I had the same problem with Hyper-V R2, which i downloaded from MS website. The problem was in the ISO image (it was 1.27 instead 1.5 GB). So i downloaded it once again, and it works fine.
      Monday, February 15, 2010 6:41 AM
    • I called tech support and talked for an hour with someone about this.  While installing from DVD we were not able to get past the CD/DVD drivers not found problem.  He advised to search for the "Microsoft USB./DVD Tool" and download and install it.  I did, I tried to use the tool to burn a DVD but it still failed.  I then created the install on a Flash USB drive and it worked right away.  Be sure to configure your BIOS to allow install from USB.  Also, disconnect any other USB devices you have.  Hope this helps - cost me about 5 hours of time to get here.
      Wednesday, March 24, 2010 1:32 AM
    • How would one find the ATA/ATAPI Controller Driver for their computer? I have the driver disk for my Dell Dimension 9100, it doesn't seem to be on there.
      Sunday, May 09, 2010 10:23 PM
    • You've got to be sh*tt*ng me!  How did you come that conclusion?  Excellent job!!!

      I think I've tried every other driver, but never took the error message to that (lower) level.

      Microsoft:  You've got to be more verbose with your error messages.  The man-hours you cause corporations/individuals to waste is inexcusable and a good example of a poor business practice for a major software company.  Spend a dime to save your customers a couple of dollars and your reputation, please!  
      My sentiments entirely . I have wasted a whole day screwing around trying to find  the solution to this. Well done that man
      Tuesday, May 25, 2010 1:11 AM
    • A cd/dvd drive device driver is missing. that's the exactly message,

      You should remove all the IDE drive, only Sata drives left, that's the trick. Install your OS on a Sata drive, after the installation, plug your IDE drive back in and use them as storage. 

      Friday, June 04, 2010 2:56 PM
    • To correct my post, you remove the IDE hard drive only, IDE CD/DVD rom is working fine.

      I hope this post helps

      Friday, June 04, 2010 3:06 PM
    • In my case, this issue came down to a bad DVD.  I verified it had nothing to do with whether it was a DVD+R or DVD-R, it was just that particular burn.  Two DVDs burned from a different system had no issues whatsoever in any of the systems that were previously giving me the error (which were all of my systems, and should have been something of an indicator to me).
      Saturday, July 10, 2010 3:14 PM
    • I connected an external drive to my server and loaded the Windows 2008 Install Disk and it fixed it immediately.  Simple 2 minute fix.  Thank you !!

      Saturday, July 24, 2010 3:45 AM
    • Here it is.  July 2010.  I got brand new hardware and I'm installing Microsoft's latest operating system. 

      And I get a driver error

      Really?

      Is this a joke? 

      Hasn't anyone learned anything over the past 10 years?

      So, I'm installing from a dvd to a hard drive. I unplugged everything except what is needed.  I tried installing from a sata dvd drive to a sata hard drive.  I tried installing from a sata dvd driver to an ide hard drive.  I tried installing from a ide dvd drive to an ide hard drive.  I tried two different dvds, a dvd+r and a dvd-r.  I tried turning off ide emulation in the bios for the sata dvd drive.  If had had a 3gb usb stick I would try that next.  I've been working this for 4 miserable hours.  I tried changing the boot order.

      Friday, July 30, 2010 1:36 AM
    • Hi Guys

      I am installing SBS 2008 which is x64 only and I too got the same issue.  I installed the driver for the SAS controller on my Dell T605 Poweredge box and it just came back saying

      Windows Install could not load the CD/DVD drive that contains the installation media.  Please provide the necessary drive or controller device drivers provided by your manufacturer.

      So reading this forum helped me because it HAD actually installed the SAS controller but was then looking for the controller that was hosting the DVD drive!!!!!  You just bloody loaded the Windows installer from it so why can't you see it now!!!!!!!!  More importantly why doesn't the message tell you what device it can't find the driver for or at least say

      That driver has installed successfully click next to continue scanning for other devices requiring third party drivers

      It is pants they haven't sorted this but hopefully some others will be able read this post and know they arent going insane!!!!

      Friday, July 30, 2010 10:57 AM
    • New HP 8540w i7 / SSD / 8G... sad not to be able to install an OS on it...

      Tried lot of things since today on this:

      redownloaded the DVD in 32 bits and 64 bits several times from Technet

      burned them on DVD+R and DVD-R

      Installing from USB DVD (have got 3 different models that I tried, no luck)

      I tried in Bios to use SATA mode set to IDE.

      still getting "a required cd/dvd drive device driver is missing"

      Put the Intel Matrix drivers from the HP site on a USB key and loaded them, get a "no new devices could be found. Make sure the driver files are correct"

      Then tried other OS:

      Trying XP 32 bits, I get a blue screen: 0x0000007B (0xF78D2524,0xC0000034,0x00000000,0x00000000)

      Knoppix give me a "filesystem not found"

      Any idea?

      Olivier (HP Partner, Microsoft Partner, that's sad too...)

      The Net Doctor


      Tuesday, August 03, 2010 3:34 AM
    • I have the same issue, the error message appears also when I booted up from a usb flash :(...

       

      Does anybody have an idea?

      Friday, September 03, 2010 10:12 PM
    • The only reason that message appears is because you have a RAID or DISK controller that the setup doesn't recognise.  Most IDE Controllers are fine it's those with SAS and SATA disks and those with enterprise in mind HBA's!  It just requires you to install a driver for those controllers.  I know some have said they tried every driver but it will repeat the message for EACH controller it requires drivers for.

      Someone suggested unplugging unecessary devices - definitely a good idea - have just your CD/DVD drive you are booting from and your disk you wish to install to.

      Hope that helps someone...

      Saturday, September 04, 2010 1:27 PM
    • This has been my welcome to Technet. Fighting this for two days.


      Unlike the post before mine my challenge was just the opposite -I had SATA hard disk and IDE DVD drive - I had to replace the IDE DVD drive with a SATA drive and now it's loading finally

      Saturday, October 16, 2010 12:12 AM
    • TO ALL OF YOU WITH THIS PROBLEM, TRY ANOTHER DVD DRIVE. IV HAD THE SAME EXACT PROBLEM TRYING TO INSTALL FROM A BRAND NEW BLU RAY DRIVE, CHANGED IT FOR A CLASSIC COMMON LG DVD DRIVE AND WORKED LIKE A CHARM!!!

      sory for the caps, its just that finding the solution deserves some screaming you know.

      youre all welcome!

      ____

      Wednesday, November 03, 2010 4:32 PM
    • Have the same problem. It's impossible. Got to my vendor to check what is happening and they have installed WIn7 easy. But I with my Windows downloaded from MSDN academic alliance can't. It is making me crazy, been trying to do everything even installation from USB and errors errors errors. Why doesn't Ubuntu have this problem? What to do?????
      Thursday, November 11, 2010 2:02 PM
    • Hi All

      This error occur with cd drive cant read required files from the disk so don't wast time redownload os and burn other wise make bootable usb and reboot.

      this is one of best site for create bootable usb http://www.intowindows.com/bootable-usb/

      Wednesday, February 09, 2011 8:10 PM
    • Hello everyone,

      I dealt with this issue for Windows 7 64bit professional ("No device drivers were found. Make sure that the installation media contains the correct drivers") I saw that every time I tried putting windows on my PC. After going through looking for rom drivers on the internet, updating my bios, considering my hard drive was bad, considering my rom drive was bad. I finally solved the issue and my solution MAY apply to some of you out there having the same problem. I switched my power supply from 230v to 115v once I did this windows loaded right up with no errors. So Ihope this helps, it is very important to check all hardware settings and ensure everything is properly hooked up before attempting to boot windows. As I learned something i was convinced was a software issue ended up being a hardware issue.

       

      My system:

      Asus m4a88t-m

      AMD 955 x4 black edition

      8gb pc-1333 g skill ram

      500gb WD green hd

      1gddr5 128 bit sapphire graphics card

       

      Good luck,

      Anthony

      Saturday, February 19, 2011 7:40 PM
    • The driver missing is for the NEC USB 3.0 driver. If you have the HP Driver Disk, just navigate to the x64 or x86 forlder under NEC3USB (or a similiarly named folder) and you shoudl be good to go.

      Saturday, February 26, 2011 2:11 PM
    • First things to check

      1 Sata cable plugged into first sata Port on mother board usually top left in a group of four.

      2 If your CD drive is IDE CHECK THE JUMPER IT SHOULD BE ON CABLE SELECT.

      hope this helps (mine was on the slave set and the HDD SATA cable was plugged into the Left Bottom port and i fought this error for 3-4 months searching and trying different things, then it just hit me to check theses two things and bamm it worked.

      Saturday, March 12, 2011 11:19 PM
    • First things to check

      1 Sata cable plugged into first sata Port on mother board usually top left in a group of four.

      2 If your CD drive is IDE CHECK THE JUMPER IT SHOULD BE ON CABLE SELECT.

      hope this helps (mine was on the slave set and the HDD SATA cable was plugged into the Left Bottom port and i fought this error for 3-4 months searching and trying different things, then it just hit me to check theses two things and bamm it worked.

      After spending several days on this issue, I installed XP first, and used the same Win7 setup to upgrade from XP. It did not ask or gave me this error ("No device drivers were found. Make sure that the installation media contains the correct drivers")

      I also used a partition where I unzipped Win 7 setup files, it worked much faster.

       

      Obviously the issue was the CD/DVD driver failed to co-exists with SATA hard drive.

      Monday, March 14, 2011 12:36 AM
    • Really Weird!!! I am setting up a test box to do Window 7 QA on some home grown software so I tried installing one of our MSDN Windows 7 Home Premium 32 bit DVDs on a Dell Dimension 4700 and got this same error. I tried BIOS settings, switching to a newer DVD ROM, switched from a SATA to an IDE DVD ROM, Tried all of the combinations of jumper settings and Cable positions for the IDE (the SATA had no jumpers). I even re-downloaded and re-burned the image. In a last ditch effort I downloaded Windows 7 Home Premium 32 bit from our TechNet subscription and burned to the exact same DVD-R brand I was using for the MSDN version and the darn thing WORKS, no problems! That is messed up MS.

      Good Luck All,

      Shane

      Friday, April 01, 2011 3:07 PM
    • I had the same problem installing Windows 7 64 with a Dell portable. Tried everything from DVD. USB image, hardware drivers, etc.. I finnaly did a instalation image on a disk connected it thru eSATA and managed to install Windows 7 on the computer. It was the same setup I tried before trhu USB or DVD, so it's kinda starnge.

       

      Thursday, April 21, 2011 11:10 AM
    • Hi Guys.

      I have just had this same problem when installing windows 7 with an external CD drive on the Samsung 9.

       

      I solved it but turning off the ATAPI CD in the Bios.

      Wednesday, May 04, 2011 3:43 PM
    • OK now is the truth. This is the solution. I assume all of you is using USB drive to install. When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual. This problem happened to all new version of updated Windows 7 installer. I think, it is due to failure of Windows installer to remain its detection to the USB drive. It lost the connection, and became confused, don't know where to find the USB drive it used to read before. When we re-insert the USB drive, Windows installer will detect the USB drive back, and continue like usual. Good luck and cheers! TQ.
      Sunday, June 12, 2011 8:31 AM
    • Windows 7 Home Premium 64bit

      I've been stuck on this problem for hours and Devon's post is the first I found anywhere that got me out of the DVD Driver rut and on the road to a solution.  I had the same required cd/dvd drive device driver error.  

      1. I tried to install from the supplied mobo drivers disk, but the Windows installer wouldn't recognize the disk.  

      2. I tried to copy the driver from the mobo disk to a thumb drive.  Again, Windows installer didn't recognize the thumb drive.  

      3. I went to the mobo OEM and downloaded the lastest drivers SATA/RAID drivers and put them on the thumb drive.  Still, Windows doesn't recognize the thumb drive is present.  

      4. On a whim, with thumb drive still installed, I exited out of the installer and rebooted.  Entered the installation all over again, never removing the thumb drive, was once again prompted to install the cd/dvd drivers.  Now when I select Browse, the thumb drive shows up and once pointed to the SATA/RAID drivers folder, the Win7 installer is happy.  From there, i was able to seamlessly install Win7 64bit.  

      Hope this helps.

      Chris

      Tuesday, June 14, 2011 2:45 AM
    • For me, the solution to the problem turned out to be that I had a corrupt iso.

      I re-downloaded the windows 7 iso, and this file was much bigger.

      Now it does install properly.

      Friday, June 17, 2011 12:15 PM
    • I was using Windows 7 64 bit and had the same problem with a SandyBridge motherboard. I have 2 SATA hard drives and 1 SATA DVD drive.  I searched the Internet for the solution and tried almost everything - AHCI/non-AHCI mode, native SATA, Legacy SATA, swithcing SATA cables, trying to use drivers from the motherboard CD. Nothing helped. So I was preparing myself to use USB flash as an installation method. But before I did that, I tried one more thing and it worked!

      At the moment when the message appeared, I just ejected the installation DVD and pushed it right back again. And clikced OK. And surprise! installation went fine and completed and now I am using my new system for 2 days without any issues, and installed Service Pack 1.

      To be sure that the fault is not the DVD media, I repeated the test multiple times and always I got the same behaviour - the system installs fine if I eject/insert DVD back. 

      Anyway, I am curious, what is happening behind the scene, why Windows installation suddenly loses the DVD it booted from and sees it again after reinserting the disk.

      Thursday, July 28, 2011 5:30 PM
    • OK now is the truth. This is the solution. I assume all of you is using USB drive to install. When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual. This problem happened to all new version of updated Windows 7 installer. I think, it is due to failure of Windows installer to remain its detection to the USB drive. It lost the connection, and became confused, don't know where to find the USB drive it used to read before. When we re-insert the USB drive, Windows installer will detect the USB drive back, and continue like usual. Good luck and cheers! TQ.

      FINALLY solved it after 5 long hours! Thanks to BLAMBLAM23!

      Only had 1 SATA HDD and installed Windows 7 64bit through USB drive, still got the message about DVD/CD driver missing.

      At the "Install Now"-screen, simply unplug the USB stick and insert it into a different USB port. Click "Install Now" and voila!

      I can finally go to sleep!

       

      Hope this helps!

      Monday, August 08, 2011 10:34 PM
    • OK now is the truth. This is the solution. I assume all of you is using USB drive to install. When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual. This problem happened to all new version of updated Windows 7 installer. I think, it is due to failure of Windows installer to remain its detection to the USB drive. It lost the connection, and became confused, don't know where to find the USB drive it used to read before. When we re-insert the USB drive, Windows installer will detect the USB drive back, and continue like usual. Good luck and cheers! TQ.
      THANK YOU SO MUCH FOR TAKING THE TIME TO POST THIS!!!!!! Hundreds of people are going to search Google looking for a solution to this very annoying and easy to fix problem. I cannot believe that Microsoft passed this setup portion through their beta testing and didnt come across it. Thanks mate, you've saved me A LOT of headaches.
      Sunday, August 14, 2011 1:14 PM
    • I had this exact same problem, I tried different media, didn't have a different drive (laptop), the fourth time I booted and it got right past the problem.  Bad DVD drive.  I need to try USB install, but don't have a memory stick on me that's big enough.

      I'm guessing there's more than one problem here...

      • Edited by AR5 Thursday, September 29, 2011 2:02 AM
      Thursday, September 29, 2011 2:02 AM
    • OK now is the truth. This is the solution. I assume all of you is using USB drive to install. When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual. This problem happened to all new version of updated Windows 7 installer. I think, it is due to failure of Windows installer to remain its detection to the USB drive. It lost the connection, and became confused, don't know where to find the USB drive it used to read before. When we re-insert the USB drive, Windows installer will detect the USB drive back, and continue like usual. Good luck and cheers! TQ.


      This appeared to have worked for a lot of people, but not for me. I wasn't using a USB drive, but rather the regular internal drive ["HP multibay"] in the laptop. No matter what I do I get this message. I then tried from a usb drive, and tried what you suggested same thing. I'm guessing if I burn an iso with an earlier installer of w7 x64 this will work? I suppose I will try that now.


      Edit/update: Yep, just tried an earlier iso of w7 x64 I had downloaded last year from technet and it works. The problem is only present when using the current installer.
      • Edited by Michael34231 Thursday, September 29, 2011 12:22 PM Updated information
      Thursday, September 29, 2011 12:07 PM
    • What I ended up doing that worked:

      Created a bootable disc and placed in external dvd drive.  This is what initially led to the driver error.  I tried many of the solutions in this forum and none of them worked.  Several hours later I tried to make a bootable USB - didn't work but did burn the image to the USB.  When the error came up on the next boot, I placed the USB in and it immediately bypassed the problem.  Problem solved!

       

      -David

      Tuesday, October 04, 2011 1:46 AM
    • OK now is the truth. This is the solution. I assume all of you is using USB drive to install. When Windows is asking for driver, just click Cancel. You will be brought back to the welcome screen. At the welcome screen, remove your USB drive, insert it back to DIFFERENT USB PORT. Click Install Now again. The installation process will be like usual. This problem happened to all new version of updated Windows 7 installer. I think, it is due to failure of Windows installer to remain its detection to the USB drive. It lost the connection, and became confused, don't know where to find the USB drive it used to read before. When we re-insert the USB drive, Windows installer will detect the USB drive back, and continue like usual. Good luck and cheers! TQ.


      FANTASTIC!  This also worked with WHS 2011 on a HP Microserver.  Instead of the Welcome Screen, you need to move the USB stick at the very first screen where you have to select either a new installation or repair.

      Thank you!

      Friday, October 21, 2011 6:42 PM
    • http://support.microsoft.com/kb/982116
      Monday, December 05, 2011 10:15 AM
    • SUCK FUCIN'SESS!!! FIND-A-FUCIN'-LEE!!! You're a genius! You saved hundreds, even thousands (including myself) a lot of sleepless nights pain and misery. Cuz no chit, I lost over a week of sleep on this issue. My predicament: I have a netbook (no cd drive) and my computer has some terrable virus preventing it from even booting up, so my only option is to boot & install from a USB Mass Storage Device. That driver error had me stumped, searched high and low for fixes for days and finally found yours... And waddya know worked like a charm. As simple as plug-out.. Plug-in. Who would have known? I can't thank you enough. You're the best man... Thank-You!
      Saturday, December 31, 2011 2:29 AM
    • Had same error with usb 3.0. After plug my bootable usb drive to usb 2.0 where isn't errors.
      SharePoint MCPD, MCITP. Высказанное мною здесь - мои личные взгляды, а не позиции корпорации Microsoft. Вся информация предоставляется "как есть" без каких-либо гарантий.
      Saturday, February 04, 2012 2:53 PM