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bluetooth RRS feed

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  • Does the new computer have Bluetooth included?

    Check with your System/Motherboard maker and install the latest Bluetooth Drivers. Ask their support and in their forums about any known issues. If the computer does not have Bluetooth then you will need to add a Bluetooth dongle - check Bluesoleil - of course there are other brands.

    Bluesoleil - Store for Dongles and this main page for just software.
    http://www.bluesoleil.com/

    Software
    http://www.bluesoleil.com/bssoftware/BSoftware.aspx

    http://www.bluesoleil.com/products/productcatalog-hard-1-sales-desc-0-1.html#selectDesc    
       Also update the BIOS and chipset drivers while there as they can also affect the Bluetooth operation.

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    Some tips and troubleshooting :

    Good idea to update all the major drivers :

    Check with System Maker (Motherboard Maker for custom systems) for updates  to the BIOS, low level chipset drivers, and the major on-board and separate device drivers. Run DriverView - set VIEW to Hide Microsoft drivers - update those without  Dump in their name.

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system. For each driver in the list, additional useful information is displayed: load address of the driver, description, version, product name,
    company that created the driver, and more.
    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current. Control Panel - Device Manager - Display Adapter - write down the make and complete model of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click - Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for BIOS, Chipset, and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually shows up. This is because some drivers rollback before the latest is installed (sound drivers particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites. http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

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    If the computer currently supports Bluetooth AND the drivers have been updated as indicated above.

    Some troubleshooting methods : ALL apply to Windows 10.

    Connect to Bluetooth devices
    http://windows.microsoft.com/en-us/windows-10/getstarted-connect-to-bluetooth-devices

    Fix connections to Bluetooth audio devices and wireless displays
    http://windows.microsoft.com/en-us/windows-10/fix-connections-to-bluetooth-audio-devices-and-wireless-displays#v1h=tab01

    Read these :

    Why isn't Windows finding my Bluetooth or other wireless device
    http://windows.microsoft.com/en-au/windows-8/why-isnt-windows-finding-device

    BluetoothView is a small utility that runs in the background, and monitor the activity of Bluetooth devices around you. For each detected Bluetooth device, it displays the following information: Device Name, Bluetooth Address, Major Device Type, Minor Device Type, First Detection Time, Last Detection Time, and more. BluetoothView can also notify you when a new Bluetooth device is detected, by displaying a balloon in your taskbar or by playing a small beep sound. - FREE
    http://www.nirsoft.net/utils/bluetooth_viewer.html

    BluetoothCL is a small console application that dumps all current detected bluetooth devices into the standard output. For each Bluetooth device, the following information is displayed:  MAC Address, Name, Major Device Type, Minor Device Type, and optionally the company name of the device (if external file of MAC addresses - oui.txt is provided) - FREE
    http://www.nirsoft.net/utils/bluetoothcl.html

    BluetoothLogView is a small utility that monitors the activity of Bluetooth devices around you, and displays a log of Bluetooth devices on the main window. Every time that a new Bluetooth device arrives to your area and when the device leaves your area, a new  log line is added with the following information: Device Name, Device Address, Event Time, Event Type ('Device Arrival' or 'Device Left'), Device Type, and the company that created the device.

    BluetoothLogView also allows you to specify a description for every device (according to its  MAC address) that will appear under the 'Description' column. - FREE
    http://www.nirsoft.net/utils/bluetooth_log_view.html


    Rob Brown - Microsoft MVP - Windows and Devices for IT - Windows Insider MVP : Bicycle - Mark Twain said it right.

    Friday, December 2, 2016 5:44 AM
  • Hi,

    We don't need any Bluetooth app to connect to your speaker, please check this guide to connect your device via Bluetooth:

    https://support.microsoft.com/en-sg/help/17156/windows-10-connect-to-bluetooth-devices

    For further setup process, you can also send beck your detailed model of your speakerand I will try to find the guide for your reference.


    Please remember to mark the replies as answers if they help.
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    Monday, December 5, 2016 7:55 AM
    Owner