I have been using the Windows 7 RC 7100 64 bit for sometime now and have had a persistent issue that is driving me crazy. I run IE8 and it constantly stops responding, crashing or otherwise. The then system wants to find a solution or send something about it to Microsoft but I never get any solutions to the problems. I get errors listing the following either dll.'s or other errors I could be more specific if someone wants the info.
Fautling mods are
NTDLL.dll or mshtml.dll or I get some type of stackhash errors but that all start with Appcrash then iexplorer.exe and then some type of file, lots of numbers. I have them all saved but the bottom line is the thing just will not work properly.
I have done everything recommended:
Run with no add ons
Clear all temp files and such
return IE8 to orginal settings
Really have tried everything and looked for tons of solutions on my own. I really have enjoyed Win 7 but this has gotten to be difficult as you cannot effectively browse the internet or use the browser for anything without this happening constantly. Anybody have any solutions or is having the same issue.
Use your Start menu to check for updates
Windows Update is included in Control Panel. In the future, to check for updates (or if this webpage doesn’t open Windows Update automatically):
Click the Start button, click All Programs, and then click Windows Update.
Solution 2: Patch for Internet Explorer 8 in Windows 7 for x64-based Systems
You can download patch.if you are facing the error in mising these Dll's such as
Security issues have been identified that could allow an attacker to compromise a computer running Microsoft Internet Explorer and gain control over it. You can help protect your computer by installing this update from Microsoft. After you install this item, you may have to restart your computer.
- Supported Operating Systems: Windows 7
NOTE - Disclaimer
The links in this message may lead to third-party Web sites. Microsoft provides third-party resources to help you find customer service and/or technical support resources. Information at these sites may change without notice. Microsoft is not responsible for the content at any third-party Web sites and does not guarantee the accuracy of third-party information.
- Proposed as answer by Anil InampudiModerator Monday, August 24, 2009 12:50 PM
- Marked as answer by Dale QiaoModerator Tuesday, August 25, 2009 1:38 AM
- Unmarked as answer by Banker41 Tuesday, August 25, 2009 1:41 AM
- Unproposed as answer by Robinson Zhang Tuesday, August 25, 2009 2:34 AM
- Marked as answer by Anil InampudiModerator Wednesday, August 26, 2009 12:45 PM
- Unmarked as answer by Anil InampudiModerator Wednesday, August 26, 2009 12:46 PM
This really is not an answer to my issues as the patch you proposed is for the beta version of Windows 7 and not for the Windows 7 RC. Also I do not seem to be missing these .dll files only faulting on them. Are you telling me this patch is okay to use with the RC of Windows 7 or will this totally mess up my system? I would assume since Windows update does not show me any updates to install that this has been installed by my system already if it was applicable.
The crashes do not happen immediately, I will be browsing for a while and perhaps navigate to a new page and I get the pop up message that internet explorer has stopped working. Sometimes it recovers the page sometimes it wants me to close it out and send info to Microsoft. What is interesting is that any other browsers I use crash also. I have tried them all and they all crash in the same manner. I have done two installs of Windows 7 RC 64 bit 7100 build that I got off the MS website. I am not using any bogus or torrent run build like I see in some of these forums. The OS runs flawlessly with all other applications but the IE8 has become a real pain. It is the only item that kills my reliability score. There doesnt seem to be any hardware conflicts or other problems.
Last couple days it faulted on two new .dll that I have not see it fault on before, I have pasted those errors below:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7100.0
Application Timestamp: 49ee9200
Fault Module Name: RPCRT4.dll
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea707
Exception Code: c0000005
Exception Offset: 0003ac93
OS Version: 6.1.7220.127.116.11.256.1
Locale ID: 1033
Additional Information 1: a7aa
Additional Information 2: a7aa91f17ea749d42a4de3b390fa5b3d
Additional Information 3: a7aa
Additional Information 4: a7aa91f17ea749d42a4de3b390fa5b3d
Extra information about the problem
Bucket ID: 1366685951
Extra information about the problem
Bucket ID: 1261492855
I have done this as well as running with no add-ons and I get the same results. What is odd to me is that any browser I use has the same issue. I have tried Firefox, Chrome and Safari and they all have the same issue with crashing while I am browsing. I am wondering if there is a driver conflict with IE8. I have an Nvida 650 sli motherboard, with a builtin gigabyte ethernet card and a Nvida 9600 gt graphic card. I also have Intel q8200 quad core processors. Has anyone heard of a driver conflict that would cause these crashes?
I use Avast home edition which is compatible with windows 7. I am using the only build that would be available to the general public unless you are a subscriber to MSDN or Technet. Build 7600 is, not to my knowledge available to the general public unless you download it off of some torrent which I would never chance doing.
Is build 7600 available in any other way??