Use SkyDrive to upload collected files and post screen shot/picture. (Updated: 1/16/2012) RRS feed

  • General discussion

  • To help community members troubleshoot issues efficiently, sometimes we need to collect related files (such as Event logs, Network traces, Setup log files, Screenshots, etc.) to perform a specific analysis. 

    We can simply use SkyDrive, which is a free storage on Windows Live, it’s easy to store and share your files and photos with almost anyone. To make the steps clear, I would like to share the detailed steps for:

    1. How to use  SkyDrive to upload collected files?
    2. How to post screenshots or other pictures in forum threads?


    1.   How to use SkyDrive to upload collected files? 

    1)    Open the  SkyDrive site.


    2)    In the Sign In page, if you own a Windows Live ID, please type your Windows Live ID and Password to sign in; Otherwise, you may click Sign Up to register a new one. See the following screen shot.



    3)    After signing in Windows Live, click Create folder.


    4)     Name the folder and edit permissions to share with relevant person.


    Important Note: You can share the folder with Everyone if there is no private/sensitive information (such as the screen shot of a prompt error message). To so so, simply select the "Everyone (Public)" option in the "Share with" box. Please refer to the following screen shot:

    However, for private information that you do NOT want to be accessed by everyone, it is recommended to share with specified individuals. To do so, you can expand the "Share with" box, choose the "Select people..." option, and then type their Live IDs in the Individual box. Please refer to the screen shot below:


    5)    Drag the previously collected files directly to the Skydrive folder. For example:


    6)    Click Upload.


    7)    Click on the uploaded files and tell us the URL.



    2.   How to post screenshots or other pictures in forum threads?

    (This section updated on 1/16/2012 to reflect changes in Skydrive. Thanks to Jeeped on the Microsoft Answers forums)


    1)   Please use the above method to upload the picture files in advance. Then, in your Skydrive space, Right Click the picture and select View Original. Press Ctrl + A, or Right Click and select Copy, to select it.



    2)    Press Ctrl + C to copy this picture. 

    3)    Navigate to your post textbox, and press Ctrl + V, or Right Click and select Paste, to paste the picture there.


    Then, the picture will be successfully inserted in that thread.




    Wednesday, November 11, 2009 10:08 AM

All replies

  • Requires Internet Explorer, which is a problem for me as I use SeaMonkey as my primary browser.

    I did just try it with IE and was able to login and get to SkyDrive okay though. Not a biggie, just thought I'd mention it.
    After installing the Upload Tool, the interface for uploading images to SkyDrive is very, very nice, just drag and drop. I like it.
    Wednesday, November 11, 2009 8:43 PM
  • Hi Ztruker,

    Thanks for your suplement.

    Best Regards

    Thursday, November 12, 2009 4:27 AM
  • I prefer to use the method in the office 2010 beta. It's pretty sweet.
    Gotta love skydrive, it beats the competition.

    Here's instructions for office 2010 http://www.groovypost.com/howto/geek-stuff/save-share-microsoft-office-2010-files-to-skydrive/


    Wednesday, November 25, 2009 9:20 AM
  • Requires Internet Explorer, which is a problem for me as I use SeaMonkey as my primary browser.

    I did just try it with IE and was able to login and get to SkyDrive okay though. Not a biggie, just thought I'd mention it.
    After installing the Upload Tool, the interface for uploading images to SkyDrive is very, very nice, just drag and drop. I like it.
    Actually SkyDrive works in Firefox (SeaMonkey is based on FF), just the drag-and-drop interface doesn't work, only the normal browse-for-and-upload 5 files at a time interface. I like the drag-and-drop interface, is there a way to port it to Firefox?

    - JoelbX
    • Edited by JoelbX Saturday, December 19, 2009 2:35 AM edit signature :)
    Wednesday, November 25, 2009 10:02 PM
  • I agree with that and over time, i really have learned to appreciate Skydrive more and more. i use it with office live for my amateur baseball team's records/stats/finances. it's been a great help!
    There's a black lab under my desk
    Thursday, December 10, 2009 8:44 PM
  • Actually, I've been using http://www.uploadscreenshot.com/

    It generates a permanent link, and HTML & BBcode that I can post anywhere.  It's a pretty nice tool.
    Thursday, December 17, 2009 5:03 PM
  • The links in this post point to http://www.skydrive.live.com; however, recently, individuals have not been able to get these links to work.  Rather, it appears the links should be http://skydrive.live.com.  So, in the event that the link to SkyDrive itself does not work, please try http://skydrive.live.com.
    Monday, June 14, 2010 10:58 AM
  • The links in this post point to http://www.skydrive.live.com; however, recently, individuals have not been able to get these links to work.  Rather, it appears the links should be http://skydrive.live.com.  So, in the event that the link to SkyDrive itself does not work, please try http://skydrive.live.com.


    Thanks for mentioning the change of link. I've already edit the link to use http://skydrive.live.com. Thanks for your contribution again.

    Best Regards

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, July 9, 2010 1:23 AM
  • Thank you, Dale!
    Friday, July 9, 2010 1:55 AM
  • Link to file requested (I think) new at SkyDrive



    Monday, November 1, 2010 2:56 PM
  • CBS Log

    Wednesday, November 3, 2010 6:05 PM
  • to which thread do you refer? Post the link in your topic.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, November 3, 2010 10:55 PM
  • the first 2 links are wrong, www. in front of a subdomain?

    the 3rd and 4th links are working :)



    Basti ^_~

    Sunday, November 14, 2010 12:17 PM
  • this is the link


    Friday, January 21, 2011 6:02 PM
  • you must share the folder to everyone.

    And please reply next to your topic:


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Friday, January 21, 2011 7:53 PM
  • hi ii thanks for everything.... but how can i upload a file ?.i want to upload and paste that text file in my thread or forum so can you tell me clearly how to do it ?

    Wednesday, February 16, 2011 11:38 AM
  • the first post shows you everything.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 16, 2011 2:06 PM
  • helo sir i am able to upload file but if i want to paste or upload the file in my thread then what to do and how to do could you explain me clearly please ?

    Wednesday, February 16, 2011 5:06 PM
  • Select the file which you want to share and on the right side you see a box Internet address. Copy the content and paste it in your topic.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 16, 2011 11:25 PM
  • sir you mean web address in the properties ?
    Thursday, February 17, 2011 7:06 PM
  • yes, copy and paste this address to your reply here in the forums. So that the users can download the file.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 17, 2011 8:12 PM
  • thank you sir... if you don't mind can you go through my threads about exchange server 2007 error while installing it in windows server 2008...i dint got any suitable answer for that...
    Thursday, February 17, 2011 10:36 PM
  • sorry, I have never used Exchange.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 17, 2011 10:42 PM
  • Brilliant. Thank you :)
    Saturday, March 5, 2011 8:41 AM
  • Hi, Jim,

    to which topic do you refer? Post the link in your topic. This topic here is only to show you how to use SkyDrive.


    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Thursday, March 24, 2011 1:29 PM
  • Thank you, it's now reposted on the proper thred.  I'll circle back and remove this line from there shortly (clean-up after myself... :) )
    Thursday, March 24, 2011 11:50 PM
  • hi admin,

    please check my dumpfiles.


    im using win 7 32b in an HP machine.



    Thursday, March 31, 2011 12:49 AM
  • hi admin,

    please check my dumpfiles.


    im using win 7 32b in an HP machine.



    I replied to your topic.

    "A programmer is just a tool which converts caffeine into code"

    I'm going to leave the forum on 31th March 2011 if I don't get a Feedback about the SPAM of 2 MVPs. So if you want an answer, be fast so that I can help you before I leave the Technet forum.
    Thursday, March 31, 2011 12:40 PM
  • Hi Andre,


    Please analyze my dumps.


    Win 7 X64

    Monday, May 30, 2011 4:20 AM
  • Hello andre, can you please analyse my dumps? I've got a blue screen error and am totally clueless! I'm stuck


    Thursday, June 16, 2011 2:13 PM
  • Can you please analyze my system memory dupmp files:

    System information

    Dell Inspiron 15R

    I5 processor 4GB RAM 1 B ATI Radon Graphics card


    Here is the link


    Saturday, July 16, 2011 2:54 AM
  • I cant even open windows now!!!! it crashes mecilessly here is a copy of the only dump file i have. i retreved it from second life and cant copy it onto the clip board.



    Problem signature:  Problem Event Name:BlueScreen  OS Version:6.1.7600.  Locale ID:1033
    Additional information about the problem:  BCCode:124  BCP1:0000000000000000  BCP2:FFFFFA80050BE8F8  BCP3:0000000000000000  BCP4:0000000000000000  OS Version:6_1_7600  Service Pack:0_0  Product:768_1
    Files that help describe the problem:  C:\Windows\Minidump\073011-29484-01.dmp  C:\Users\madamediva\AppData\Local\Temp\WER-72805-0.sysdata.xml
    Read our privacy statement online:  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:  C:\Windows\system32\en-US\erofflps.txt

    dump_pciidex.sysdump_pciidex.sys+216e730fffff880`01464000fffff8b0`014700000x000000300000c0000x4a5bc1137/13/2009 7:19:47 PMntoskrnl.exentoskrnl.exe+782e2fffff800`02a03000fffff800`02fe00000x005dd0000x4a5bc6007/13/2009 7:40:48 PMMicrosoft® Windows® Operating SystemNT Kernel & System6.1.7600.16385 (win7_rtm.090713-1255)Microsoft CorporationC:\Windows\system32\ntoskrnl.exeACPI.sysfffff880`00f46000fffff880`00f9d0000x000570000x4a5bc1067/13/2009 7:19:34 PMamdxata.sysfffff880`00c6c000fffff880`00c770000x0000b0000x4a12f2eb5/19/2009 1:56:59 PMatapi.sysfffff880`00e59000fffff880`00e620000x000090000x4a5bc1137/13/2009 7:19:47 PMataport.SYSfffff880`00e62000fffff880`00e8c0000x0002a0000x4a5bc1187/13/2009 7:19:52 PMAtiPcie.sysfffff880`01fe8000fffff880`01ff00000x000080000x4a0054865/5/2009 11:00:22 AMBATTC.SYSfffff880`00e1e000fffff880`00e2a0000x0000c0000x4a5bc3b57/13/2009 7:31:01 PMCI.dllfffff880`00d1a000fffff880`00dda0000x000c00000x4a5be01d7/13/2009 9:32:13 PMCLASSPNP.SYSfffff880`01800000fffff880`018300000x000300000x4a5bc11e7/13/2009 7:19:58 PMCLFS.SYSfffff880`00cbc000fffff880`00d1a0000x0005e0000x4a5bc11d7/13/2009 7:19:57 PMcng.sysfffff880`01000000fffff880`010730000x000730000x4a5bc8147/13/2009 7:49:40 PMcompbatt.sysfffff880`00e15000fffff880`00e1e0000x000090000x4a5bc3b67/13/2009 7:31:02 PMcrashdmp.sysfffff880`01ff0000fffff300`01ffe0000xfffffa800000e0000x4a5bcabd7/13/2009 8:01:01 PMdisk.sysfffff880`01fd2000fffff880`01fe80000x000160000x4a5bc11d7/13/2009 7:19:57 PMdump_dumpfve.sysfffff880`01235000fffff87f`012480000xffffffff000130000x4a5bc18f7/13/2009 7:21:51 PMdump_msahci.sysfffff880`01470000fffff87f`0147b0000xffffffff0000b0000x4a5bcabd7/13/2009 8:01:01 PMfileinfo.sysfffff880`01145000fffff880`011590000x000140000x4a5bc4817/13/2009 7:34:25 PMfltmgr.sysfffff880`010f9000fffff880`011450000x0004c0000x4a5bc11f7/13/2009 7:19:59 PMFs_Rec.sysfffff880`0122b000fffff880`012350000x0000a0000x4a5bc1117/13/2009 7:19:45 PMfvevol.sysfffff880`01f98000fffff880`01fd20000x0003a0000x4a5bc1a77/13/2009 7:22:15 PMfwpkclnt.sysfffff880`01400000fffff880`0144a0000x0004a0000x4a5bc1647/13/2009 7:21:08 PMhal.dllfffff800`02fe0000fffff800`030290000x000490000x4a5bdf087/13/2009 9:27:36 PMhwpolicy.sysfffff880`01f8f000fffff880`01f980000x000090000x4a5bc0fa7/13/2009 7:19:22 PMkdcom.dllfffff800`00bd1000fffff800`00bdb0000x0000a0000x4a5bdfdb7/13/2009 9:31:07 PMkl1.sysfffff880`01830000fffff880`01f8f0000x0075f0000x4c0f985b6/9/2010 9:34:19 AMksecdd.sysfffff880`01200000fffff880`0121a0000x0001a0000x4a5bc1567/13/2009 7:20:54 PMksecpkg.sysfffff880`015d3000fffff880`015fe0000x0002b0000x4a5bc84a7/13/2009 7:50:34 PMmcupdate.dllfffff880`00c9b000fffff880`00ca80000x0000d0000x4a5bdf657/13/2009 9:29:09 PMmountmgr.sysfffff880`00e3f000fffff880`00e590000x0001a0000x4a5bc11a7/13/2009 7:19:54 PMmsahci.sysfffff880`00ff0000fffff880`00ffb0000x0000b0000x4a5bcabd7/13/2009 8:01:01 PMmsisadrv.sysfffff880`00fa6000fffff880`00fb00000x0000a0000x4a5bc0fe7/13/2009 7:19:26 PMmsrpc.sysfffff880`01165000fffff880`011c30000x0005e0000x4a5bc17c7/13/2009 7:21:32 PMmup.sysfffff880`01452000fffff880`014640000x000120000x4a5bc2017/13/2009 7:23:45 PMndis.sysfffff880`01481000fffff880`015730000x000f20000x4a5bc1847/13/2009 7:21:40 PMNETIO.SYSfffff880`01573000fffff880`015d30000x000600000x4bbe946f4/8/2010 10:43:59 PMNtfs.sysfffff880`0124c000fffff880`013ef0000x001a30000x4a5bc14f7/13/2009 7:20:47 PMpartmgr.sysfffff880`00e00000fffff880`00e150000x000150000x4a5bc11e7/13/2009 7:19:58 PMpci.sysfffff880`00fb0000fffff880`00fe30000x000330000x4a5bc1177/13/2009 7:19:51 PMPCIIDEX.SYSfffff880`00c5c000fffff880`00c6c0000x000100000x4a5bc1147/13/2009 7:19:48 PMpcw.sysfffff880`0121a000fffff880`0122b0000x000110000x4a5bc0ff7/13/2009 7:19:27 PMPSHED.dllfffff880`00ca8000fffff880`00cbc0000x000140000x4a5be0277/13/2009 9:32:23 PMMicrosoft® Windows® Operating SystemPlatform Specific Hardware Error Driver6.1.7600.16385 (win7_rtm.090713-1255)Microsoft CorporationC:\Windows\system32\PSHED.dllPxHlpa64.sysfffff880`01159000fffff880`01164e000x0000be000x4a4162536/23/2009 7:16:35 PMrdyboost.sysfffff880`010bf000fffff880`010f90000x0003a0000x4a5bc48a7/13/2009 7:34:34 PMspldr.sysfffff880`0144a000fffff880`014520000x000080000x4a0858bb5/11/2009 12:56:27 PMtcpip.sysfffff880`01602000fffff880`017ff0000x001fd0000x4bbe94e24/8/2010 10:45:54 PMvdrvroot.sysfffff880`00fe3000fffff880`00ff00000x0000d0000x4a5bcadb7/13/2009 8:01:31 PMvolmgr.sysfffff880`00e2a000fffff880`00e3f0000x000150000x4a5bc11d7/13/2009 7:19:57 PMvolmgrx.sysfffff880`00c00000fffff880`00c5c0000x0005c0000x4a5bc1417/13/2009 7:20:33 PMvolsnap.sysfffff880`01073000fffff880`010bf0000x0004c0000x4a5bc1287/13/2009 7:20:08 PMWdf01000.sysfffff880`00e93000fffff880`00f370000x000a40000x4a5bc19f7/13/2009 7:22:07 PMWDFLDR.SYSfffff880`00f37000fffff880`00f460000x0000f0000x4a5bc11a7/13/2009 7:19:54 PMWMILIB.SYSfffff880`00f9d000fffff880`00fa60000x000090000x4a5bc1177/13/2009 7:19:51 PM

    Sunday, July 31, 2011 12:15 AM
  • Okay,Got it.


    Sunday, July 31, 2011 9:53 AM
  • ive been getting the BSOD waaaaaaay to often i need help with 

    here are 2 dump files


    Thursday, September 1, 2011 10:23 PM
  • https://skydrive.live.com/embedicon.aspx/public/090411-14578-01.dmp?cid=0172124a9d431999&sc=documents


    dump files, please help me with this bsod that is bugging me, and can't seem to find any solution to it.

    Sunday, September 4, 2011 1:46 AM
  • here are my dump files: https://skydrive.live.com/?cid=7d44b34811d15592&sc=documents&nl=1&uc=1&id=7D44B34811D15592%21124#



    Monday, October 17, 2011 3:50 PM
  • Hello, Andre

    Here's my trace for the lsass.exe memory leak: https://skydrive.live.com/?cid=ae7abae5b10f4bd9&sc=documents&nl=1&uc=1&id=AE7ABAE5B10F4BD9%21280#

    Monday, October 24, 2011 6:02 AM
  • Thanks for sharing nice document Mr. Dale
    Any comment will be appreciated ________________________________ Thanks Zahid Haseeb zahidhaseeb.wordpress.com
    Friday, November 11, 2011 3:27 PM
  • If you have a lot of files to upload and don't want to use a 3rd party desktop client, the you may be pleased to hear that you can

    upload data through as many different tabs as your machine can handle, and with as many browsers that you have installed.......and you can also use multiple machines as well.

    Tuesday, November 15, 2011 10:53 AM
  • https://skydrive.live.com/redir.aspx?cid=9d2e1a1d9e65e9ee&resid=9D2E1A1D9E65E9EE!252

    I got these 3 bsod's in the space of 6 mins. I have just replaced the RAM, however, and not had a crash in over 30 mins. Can anyone advise if the RAM is the source of the issues before I buy some to replace the old?

    Any help would be great!




    Wednesday, November 23, 2011 12:14 PM
  • Hi

    I have a file I would like you to look at.  I have tried every link here.  This is 1 of the worst interfaces every used.  Can I get the email address to send the log file to?


    Thank you

    Friday, December 23, 2011 1:23 AM
  • Photobucket is about a thousand times easier to use.
    Friday, January 6, 2012 10:14 PM

  • What is this SkyDrive Thing?

    Instructions I got step 1 and 2 how to log on

    But after that I am lost
    create new folder I don’t see a create folder like the screen shot?

    The next screen shot is
    share I don’t find this box I found Add Folder and did that but no window to
    share with: EVERYONE (PUBLIC)

    There is a share on the page
    but it’s an address box I have to type something in I don’t know what?

    if I drag a file into the folder
    I loose the SkyDrive page it changes into my computer and I am in the folder
    the file is in that’s great I see the file I want to put in the folder now what
    all I can do is close the window there is no Upload or cancel buttons?

    How are you going to get
    these files?

    I did add folder and it
    creates a new folder

    No dialog box that has Share

    I clicked my new folder and
    on rite side there is a share I typed everyone (public)

    But I get error <o:p></o:p>

    Tuesday, April 3, 2012 8:05 PM
  • bluescreen error:

    minidump files:


    here is msinfo:




    minidump files: 2012-05-21


    zip files are created using software: FREEARC

    unzipped minidump: 20120521



    • Edited by samnetx Tuesday, May 22, 2012 12:47 AM
    Sunday, May 20, 2012 9:00 PM
  • Monday, May 28, 2012 12:15 PM
  • Hi Gerry ,i think this link will take you to a zip file of my dump,



    Sunday, July 1, 2012 10:43 AM
  • And here is the non-zip version:


    Thanks in advance


    Sunday, July 1, 2012 10:45 AM
  • Here is mt system info:
    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7601 Service Pack 1 Build 7601
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name OWNER-PC
    System Manufacturer System manufacturer
    System Model System Product Name
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5 CPU         650  @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0507, 10/11/2009
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale Australia
    Hardware Abstraction Layer Version = "6.1.7601.17514"
    User Name Owner-PC\Owner
    Time Zone Cen. Australia Standard Time
    Installed Physical Memory (RAM) 4.00 GB
    Total Physical Memory 3.99 GB
    Available Physical Memory 2.15 GB
    Total Virtual Memory 7.98 GB
    Available Virtual Memory 5.53 GB
    Page File Space 3.99 GB

    Page File C:\pagefile.sys

    My mother board is an ASUS P7P55 LX

    Sunday, July 1, 2012 10:57 AM
  • Dale (or any other moderator) - could you update the posting to:

    1. show the current interface for SkyDrive?  There's nothing that looks like "Dale's SkyDrive" (or username's SkyDrive) in the current interface.  The following screen shot is what it looks like while I'm logged in and the 'new folder' link now appears below "SkyDrive | MSN". 

    2. explain in more detail how to get the URL for an uploaded file.  You wrote "Click on the uploaded files and tell us the URL".  But after I upload a zip file, then click on the file, IE offers to download the file.  Do you mean we should use the URL that's in IE's address bar at that moment?  One of the questions/replies above says "on the right side you see a box Internet address" but I don't see anything like that.  Right clicking on the file doesn't offer an option to copy the item's address.  A screenshot would help clarify this.

    3. explain the difference / advantage of using the method described in your posting for inserting pictures by comparing it to the "insert image" button in the editing window for postings.  "Insert Image" is the right-most button in this screen shot of the top of the editing window:

    4. add a reminder that this thread isn't the place to look for help on problems with a poster's computer.

    Thanks, Mike


    Sunday, July 8, 2012 7:14 PM
  • Pls. Help!!...Heres the link.....   http://sdrv.ms/OJWhC3
    • Edited by aLXian13 Tuesday, August 7, 2012 12:14 PM
    Tuesday, August 7, 2012 9:50 AM
  • Could someone please update this helpful explanation of how to use the Sky Drive so that it reflects the recent changes.

    Hope this helps, Gerry

    Tuesday, August 21, 2012 10:51 AM
  • https://skydrive.live.com/#cid=09B34CCC5203B6BB&id=9B34CCC5203B6BB%21108

    Thanks in advance, Pls help and email me asap :) Thank you.

    Saturday, August 25, 2012 8:07 PM
  • https://skydrive.live.com/redir?resid=A20889CFA6C5468!120

    i'm running into some bsods on my new system... i read the dump files adn they seem to be pointing towards ntkrnlmp.sys... so my guess is some other driver might be the one to cause ntkrnlmp to crash... i think the answer is in the recent dumps

    Thursday, September 6, 2012 6:51 PM
  • Just tried this and all I get in the Reply box that I want to insert the image into is the cursor in the "image" mode and no image at all.

    If you find my response helpful, please click on the "Vote as Helpful" button!Thank you! My Blog

    Friday, September 14, 2012 4:06 PM
  • If the mod here asks to view a log file on SkyDrive do you make the folder public or private on SkyDrive and if the latter what email does one use?


    Friday, October 26, 2012 11:10 AM
  • For Spencer Xi -->

    Thank you for your reply.

    I've uploaded a copy of the dumpfile since the original kept giving error messages during uploading.

    The copy of the file can be found at:


    Hopefully this is what you are looking for! If not, please tell me!

    Wednesday, October 31, 2012 4:02 PM
  • This one crash was Related to bcmwl6.sys Broadcom 802.11 Network Adapter wireless driver.  I would re-install the newest driver available and if no current driver is available you can install a previous driver in compatibility mode

    To Run in compatibility mode do the following:

    Right click the installer>properties>compatibility>chose OS


    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Friday, November 2, 2012 11:34 AM
  • Thnx ZigZag!

    I've got Broadcom 802.11n Network Adapter installed, driver version =, driver date =26-10-2011.

    Where do I find an update? Windows update says the device is working properly and the driver is up to date?

    On internet I keep ending up on strange, unthrustworthy paysites looking for the most recent driver...

    Do you know where to find it, of where to look for it?

    Friday, November 2, 2012 5:19 PM
  • You may want to look here. I dont know which specific mobo you have http://websearch.broadcom.com/search?q=broadcom+wireless+driver&btnG=Search&entqr=0&output=xml_no_dtd&sort=date%3AD%3AL%3Ad1&client=default_frontend&ud=1&search.x=0&oe=UTF-8&ie=UTF-8&proxystylesheet=default_frontend&search.y=0

    Even if there is no newer driver you need to re-install the current one in compatibility mode.  The current one was both not installed that way and probably corrupt (which is likely causing the crashes)

    If more crashes occur please upload the DMP files

    MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag

    Friday, November 2, 2012 8:06 PM
  • https://skydrive.live.com/redir?resid=FBECFCF384DEC7E!110

    pls help me.. :( shabil.07@gmail.com

    Friday, December 7, 2012 7:54 AM
  • https://skydrive.live.com/redir?resid=FBECFCF384DEC7E!110

    pls help


    Friday, December 7, 2012 7:54 AM
  • need help with Blue Screen


    My system info is also on the skydrive. Motherboard Name:    Gigabyte GA-Z77-D3H

    Saturday, January 19, 2013 11:08 AM
  • I get the "DRIVER_OVERRAN_STACK_BUFFER" blue screen error.

    Here's the minidump files: http://sdrv.ms/YrdrqD

    Saturday, February 2, 2013 1:09 PM
  • You should ask a new question,

    This thread is to show you how to issue files/ screen shots not meant to be a proxy for asking a question,


    For anyone interested in the New format in skydrive refer to this,


    Saturday, February 2, 2013 4:15 PM
  • I get the "UNEXPECTED_KERNEL_MODE_TRAP" blue screen error.

    Here's the minidump files: https://skydrive.live.com/redir?resid=78EABE4F91E4A686!172&authkey=!AMAIIoXGKL7QfhQ

    Monday, February 4, 2013 12:23 AM
  • Click on Ask a Question and start your own thread here:http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/threads

    Hope this helps, Gerry

    Monday, February 4, 2013 1:44 PM
  • Windows 7 BSOD BC Code 3b

    Skydrive Link:


    Forum Post:


    Tuesday, February 19, 2013 5:36 AM
  • h ttp://sdrv.ms/Y8TtR1

    Am I the only person who can't seem to post links here because my account isn't verified. How can I verify it??

    Here is my original link on this forum with a space in the link so I can post it here.

    h ttp://social.technet.microsoft.com/Forums/en-US/w7itproperf/thread/d4462bcd-431d-49c9-a1a6-3f2e2b124ec7

    Wednesday, February 20, 2013 7:37 AM
  • My pc has been blue screening a lot, these are my dump files on SkyDrive: http://sdrv.ms/15IIVfC

    Thank you, any help is much appreciated! 

    Saturday, June 8, 2013 2:45 AM
  • Cameron

    This a thread about Sky Drive. Click on Ask a Question at the top of this page to start your own thread.

    Post the information which follows.

    Please post a copy of your dumpfile as shared file to your Sky Drive with a link here.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Please download and run Driver View and upload a copy of the report it produces to your Sky Drive.

    Please provide a copy of your System Information file. Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share with everyone and post a link here. The request for a copy of this file is additional to answering the question about make and model.

    Please run the Windows 7 Memory Diagnostic Tool


    Hope this helps, Gerry

    Wednesday, June 12, 2013 1:59 PM
  • Hello i can't install .net framework 3.5 on my computer and i was told to share these files here


    Please help!Btw i have windows 8 and i have tried the features method and others. Help please !

    Monday, August 26, 2013 12:28 AM
  • please check this url related to memory management error in windows 8.1. This error usually occurs when i open window  media player....


    Sunday, January 5, 2014 4:45 PM
  • hi! my computer crash randomly and i read the mini and complete memory.dump with whocrashed software..

    i see the following error: 

    Kernel Security Check Failure

    System Service Exception

    https://onedrive.live.com/redir?resid=1DFE90336209BCFD%212541 this is the file with minidump anyone can help me pls? i can't continue like this my computer crash ever! only  4 h in power on

    Friday, November 7, 2014 4:43 AM
  • Have recently updated the driver for my XFX amd Graphics cards to the latest version, but now I either get a graphics crash or BSOD, here is a link to a file of erros as the error check won't upload (won't connect).


    Monday, April 6, 2015 1:02 PM
  • i have problem with my laptop, ACER TRAVELMATE B113 Windows 732bit. All 3 usb ports are not working, one of this usb port is supplying power but doesnt read the device, 2nd is no power but detects the device and says "USB Does not recognize". and the last port is dead. UNKNOWN DEVICE. HELP ME PLEASE.. 


    Saturday, July 18, 2015 6:35 PM
  • Admin, i have a "driver_overran_stack_buffer" error
    could you please help me with the problem? 

    here's my minidump http://1drv.ms/1N7Jtmk


    Regard, Haq

    Friday, September 4, 2015 4:33 PM