Event ID 1054 Windows cannot obtain the domain controller name for your computer network


  • Hi,

    I am having an issue with my Network. I have Windows Server 2008 with XP clients. The staff users are setup with roaming profiles. On all wireless machines i am recieving the same error in event viewer.

    I recently posted an issue i was having with users not being able to delete their desktop files when not connected to the network (a problem which i am still trying to solve) and i think this may be related.

    This is the error:

    Source: Userenv
    Event ID: 1054

    Description: Windows cannot obtain the domain controller name for you computer network. (the specified domain either does not exist or could not be contacted. ). Group policy processing aborted.


    Description: Windows cannot obtain the domain controller name for you computer network. (a socket operation was attempted to an unreachable host. ). Group policy processing aborted.

    This error is sometime accompanied with the following:

    Source: Userenv
    Event ID: 1521

    Description: Windows cannot locatet the server copy of your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you logoff. Possible causes of this error include network problems or insufficient security rights. If this problem persists, please contact your network administrator.

    DETAIL - The network location cannot be reached. Form information about network troubleshooting, see windows help.

    These issues are causing serious headache as staff cannot seem to be able to delete files from their desktops whilst away from the network. They delete them and then a logon or few later the files return. This suggests to me that when they are logging in away from the network, they are being loaded with a temporary profile which is not updating the server copy.

    I have also tried navigating to their server copy of the profile and deleting the files from there, but after a week or so, the files have returned. I am being pushed by the staff to try and resolve this problem, but i cannot seem to tie down the direct cause.

    Another error which is seen on one of the laptops is:

    Source: Autoenrollment
    Event ID: 15

    Description: Automatic certificate enrollement for the local system failed to contact the active directory (ox8007054b). The specified domain either does not exist or could not be contacted. Enrollment will not be performed.

    Help is greatly required and would be invaluable.

    Kind regards,

    Kevin Bennett
    Monday, November 16, 2009 10:54 AM


  • Hi Kevin,

    According to your description, I understand that the computer configuration section of the GPO is not applied because the network is not ready when the system boots up.
    If I have misunderstood you, please do not hesitate to let me know.

    Please try the following KB's steps to see whether the issue goes away.

    1. Disable ICF on the computer that stores the user profile.
       You receive a "Windows cannot locate the server copy of your roaming profile" error message when you try to log on to a Windows XP-based client http://support.microsoft.com/kb/832850
    2. Cannot connect to domain controller and cannot apply Group Policy with Gigabit Ethernet devices
    3. Group Policy application fails on a computer that is running Windows 2000, Windows XP Service Pack 1, or Windows XP Service Pack 2
    4. How to disable the Media Sensing feature for TCP/IP in Windows
    5. A client connected to an Ethernet switch may receive several logon-related error messages during startup
    6. Windows XP clients support Fast Logon Optimization in any domain environment. Turn off Fast Logon Optimization, you can use the following policy setting:

    Computer Configuration\Administrative Templates\System\Logon\ Always wait for the network at computer startup and logon

    Please try the above methods and let us know your result, thank you for your cooperation.

    Best Regards,
    Wilson Jia

    This posting is provided "AS IS" with no warranties, and confers no rights.
    • Marked as answer by Wilson Jia Monday, November 23, 2009 1:39 AM
    Tuesday, November 17, 2009 5:44 AM