Conflicting information as to whether my PC is 64-bit Capable, help? RRS feed

  • Question

  • I need to upgrade my desktop PC from 32-bit to 64-bit Windows 7. From the information I have seen online it is a bit conflicting as my 'System Information' states "System Type: x86-Based PC" which as far as I am aware means it is not compatible however 'Performance information and tools' states "64-bit capable - Yes".  Can anyone clarify this for me please before I purchase a Windows Upgrade?

    Also unsure what Directx version i have as some informations states 10.1 while others state 11? any clarity appreciated.

    Also worth noting my system information:

    Manufacturer To Be Filled By O.E.M.
      Model To Be Filled By O.E.M.
      Total amount of system memory 4.00 GB RAM
      System type 32-bit operating system
      Number of processor cores 2
      64-bit capable Yes
      Total size of hard disk(s) 931 GB
      Disk partition (C:) 260 GB Free (931 GB Total)
      Media drive (D:) CD/DVD
      Display adapter type NVIDIA GeForce GT 240
      Total available graphics memory 2395 MB
            Dedicated graphics memory 1024 MB
            Dedicated system memory 0 MB
            Shared system memory 1371 MB
      Display adapter driver version
      Primary monitor resolution 1920x1080
      DirectX version DirectX 10

    Unsure if it's possible to tell from this information but on a different forum discussing another issue somebody mentioned my graphics card is in the wrong slot and I'm not getting it's full performance; I was younger at the time and the technical explantion flew over my head! so I left it be.

    Any asssistance would be much apprectiated! Thank you in advance.

    Tuesday, August 13, 2019 10:14 AM


  • Hi, 

    Your system run in 32-bit as the Performance information and tools shows.

    But your CPU support 64-bit system, so the Performance information and tools show 64-bit system is capable on this PC. 

    As it is not available to upgrade from 32-bit to 64-bit, reinstall is necessary for your PC. If you want to perform Windows Upgrade, I recommend to install Windows 10 rather than upgrade directly. 

    "Also unsure what Directx version i have as some informations states 10.1 while others state 11"

    Would you create a capture for showing Directx version 11? As your thread information shows version 10.


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    Wednesday, August 14, 2019 8:22 AM