Windows Activation Error 0x8007232B 'DNS Name Does Not Exist' when Activating ...


  • My w7 always gets me into a loop. I re formatted using a friends INstall w7 professional disk . when I needed to make a repair to the machine and wipe and re-install.

    When I go to Adminstrator  CMD prompt and attempt    ((( slmgr.vbs /ipk <product key> )))   in C:/ C:/windows, Or C;/windows/system32 directories .... same problem.

    The command is accepted without syntax errors and seems to go in.  Yet a dialoge box appears moments later with a strange error code saying

    computers running MS windows non core edition run slui.exe 0x2a0xc004f015... which when used pops up  activation key page to activate "on the internet". then Back to DNS name does not exist error and code 0x8007232B.

    I have entered manually the 20 digit key on some attempts only to be told somethign like 'your' verion does not match or cannot be used with this system, you must contact Msoft for a new license.

    Which gives me a bad feeling like i'm breaking the law.

    I now see the outside sticker on the HP bpx tells me windows7 prem (premium) and I re installed from a professional disk.   I guess this means i have to go to the repair shop and pay for a new single copy windows liscense?

    Lawrence f

    Wednesday, October 10, 2012 10:56 PM


All replies

  • ALL WIndows 7 Product Keys are 25 digits - in 5 groups of 5

    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool
    (download and save to desktop - )
     Once saved, run the tool.
    Click on the Continue button, which will produce the report.
     To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please

    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, October 10, 2012 11:25 PM
  • Hi Noel

    Thanks for responding.!

    I apologise for the quality of the photo. It's the best my camera  can do.  I have windows home premium and would like to go back to it. 

    The Key yeilded from your assesment tool is not the Key I have on my HP  pavalion a6257 desktop case....   Manufacture date 2009 .  I had a problem with dead black screens and attempted a HP restore which damaged my Bootmgr file.  So with no other choices I re-installed. I did have  to install a new graphics card and I am back to functionality..

    But in my repair process for re-inistalling the O/s accidentally using the "professional" disk from a friend  :  I caused my current NON genuine delema.

    Any Help would be greatly Appreciated!

    Lawrence F

    Diagnostic Report (1.9.0027.0):
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
    Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
    Windows Product ID: 00371-868-0000007-85130
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7600.2.00010100.0.0.048
    ID: {51D16DE1-734D-408A-8E0F-0B38E5BA6479}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.120830-0334
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{51D16DE1-734D-408A-8E0F-0B38E5BA6479}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85130</PID><PIDType>1</PIDType><SID>S-1-5-21-3884573209-2201959613-3350076233</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>NY595AA-ABA p6257c</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>5.22   </Version><SMBIOSVersion major="2" minor="5"/><Date>20100415000000.000000+000</Date></BIOS><HWID>F6B93607018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, Professional edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00371-00170-868-000000-03-1033-7600.0000-3652001
    Installation ID: 021144686690599362010852939346245905123103212305558046
    Partial Product Key: GPDD4
    License Status: Initial grace period
    Time remaining: 11460 minute(s) (7 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 10/12/2012 5:35:48 PM
    Please use slmgr.vbs /ato to activate and update KMS client information in order to update values.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:

    HWID Data-->

    OEM Activation 1.0 Data-->

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value

    Saturday, October 13, 2012 1:11 AM
  • You will have to clean  reinstall using the proper Home Premium install disk ( or purchase a full Pro license)

    Download the SP1 Refresh for your chosen language and edition from the links on these pages...

    The links are for downloads from the Digital River server run for MS.

    Burn the disk at slow speed, and then use that for the clean install.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, October 14, 2012 10:33 AM
  • Noel

    SO Much thanks!!!   It was great service by MS to provide these ISO's to people like me who make the restore/install mistake!  It's not like the old days when MS gave the Install CD at purchase.  You saved me 129.00 bucks from the tech shop to buy a second liscense for a second computer I did not have......... just to get the media CD.  I have installed the 'Iso' from the link you gave and I am back and "genuine -ized".  Beginning to rebuild.

    I owe you a beer!



    Tuesday, October 23, 2012 12:10 AM
  • Glad it helped - Good luck!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, October 23, 2012 8:24 AM