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Recover from cloud RRS feed

  • Question

  • I have started to recover our company surface hub 84" by using "recover from the cloud" because it had an issue with the network at it has been disconnected frequently from Wifi. I can see it's starting with the downloading process ( slowly), but my question is there any step by step to how recover Surface Hub from the cloud? I never tried it before and I need a guide to avoid doing any mistake in the recovery process.

    Best regards

    Sarmad Nazar


    Sarmad74

    Friday, December 14, 2018 2:02 PM

Answers

  • Hi Fei Many thanks for your answer After recovering from the cloud and running windows updates then the SurfaceHub keeps drop the WiFi connection. It can be connected for couple of days then suddenly you need to connect the device manually to WiFi again and again beside Skype for business keep signing in ( knot connected only shows signing in ) . Any thing I can troubleshoot more or shall I call Microsoft technician please ? Best regards Sarmad Nazar

    Sarmad74

    • Marked as answer by Sarmad74 Monday, December 17, 2018 12:50 PM
    Monday, December 17, 2018 6:01 AM

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