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Windows Media Center Extender

    Question

  • I have Windows 7 Ultimate installed on my Gateway D4300 series tower.  I have been using both of my Xbox360's as Media Center Extenders for over 2 years now.  Recently I had a problem with both Xbox's connecting to Media Center.  I deleted all Media Center computers from both Xbox's and tried to reconnect them.  After entering the setup key, Media Center gets to the point where it tries to configure the extender then says it cannot connect to the extender at this time.  I have turned the media function in Windows off, restarted the computer, turned the media functions back on, restarted the computer and attempted to reconnect several times and still cannot connect either Xbox.  

    Please give me some ideas on how I can connect my Xbox360's back to Media Center.

    Friday, January 06, 2012 11:38 PM

Answers

  • 1. Kapersky has been known to interfere even when "disabled". Please uninstall
    completely (at least temporarily) . You might find help with settings in the
    Kapersky forums, but uninstalling it will be definitive).
     
    2 the Owner SID message usually occurs with DVD authoring software and is
    usually related to bad video drivers and/or extra installed codecs.
     
    On Mon, 9 Jan 2012 20:59:45 +0000, McBarrettSGood wrote:
     
    >
    >
    >Here's another error code from 12-30-2011, maybe this will give you some insight
    >
    >
    >
    >Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-001DD8333D55.
    >
    >
    >Error: The owner SID on a per-user subscription doesn't exist
    >
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Tuesday, January 10, 2012 11:13 AM
  • I'd like to see the full entry/event from your event log. Including Event ID,
    etc.
     
    deleting directly  from the registry is likely to cause more problems than it
    fixes. but if your plan "C" is to format and reinstall, I guess my only comment
    is to be sure to back up your data before starting this.
     
    can you check under users and see what shows for MCX* accounts? take a look at
     
    did you uninstall Kapersky?
     
    On Mon, 16 Jan 2012 02:29:59 +0000, McBarrettSGood wrote:
     
    >All of my profile info is setup on my c drive and i tried to create a new profile whch still didn't work. I'm going to try to disable Windows Media features then delete all of the Media Center registry info. Hopefully Windows will reset it's Media Center info and I can start over. If that doesn't work, I guess I'll reinstall Windows. Any feedback on this idea?
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Monday, January 16, 2012 9:57 AM

All replies

  • Please go into the Event Viewer and copy the log info and paste into a reply
    here.
     
    Did you install and programs or updates when the connection issues started?
    Change or add anything to your network? Did you reboot your router and all
    computers and devices? Are you using a third party firewall or anti virus?
     
    On Fri, 6 Jan 2012 23:38:17 +0000, McBarrettSGood wrote:
     
    >
    >
    >I have Windows 7 Ultimate installed on my Gateway D4300 series tower.  I have been using both of my Xbox360's as Media Center Extenders for over 2 years now.  Recently I had a problem with both Xbox's connecting to Media Center.  I deleted all Media Center computers from both Xbox's and tried to reconnect them.  After entering the setup key, Media Center gets to the point where it tries to configure the extender then says it cannot connect to the extender at this time.  I have turned the media function in Windows off, restarted the computer, turned the media functions back on, restarted the computer and attempted to reconnect several times and still cannot connect either Xbox.  
    >
    >Please give me some ideas on how I can connect my Xbox360's back to Media Center.
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Saturday, January 07, 2012 10:00 AM
  • The Xbox in my bedroom has been unable to connect for a couple of months and I don't remember any specific event or change that would have affected it.  I use the Xbox in my living room everyday so I pay more attention to it.  I think the problem started when my router had connection issues.  I reset my router to factory settings then setup the wireless security and haven't been able to connect since.  

    I disabled the Window's firewall and made sure Kasperky's firewall was off too and get the same results.

    I have rebooted the modem, router, computer, and both Xbox's and still get the same error.

    As far as copying and pasting the event log, what events do you want to see?  Application, Setup, Security, or System?  There are over 15,000 just in the Application log.

    How do I erase the Windows Media Center Data from my PC?  When I disable the media options and enable them again, the old settings are still there.  It seems like the PC thinks its already connected to the extender and can't reconnect.  I think a fresh start in Media Center would correct the problem.  Please tell me what you think.

    Saturday, January 07, 2012 3:53 PM
  • On the computer, within Windows Media Center, go to Tasks, Settings, Extender.
    Remove the extender. Shut down the PC. On your Xbox 360, go into the dashboard
    and remove the associated PC. Power cycle your Xbox. Turn on the computer.
     
    Try to setup the extender again. If/when it fails, immediately check the Event
    Viewer for the error that just happened.
     
    On Sat, 7 Jan 2012 15:53:11 +0000, McBarrettSGood wrote:
     
    >As far as copying and pasting the event log, what events do you want to see?  Application, Setup, Security, or System?  There are over 15,000 just in the Application log.
    >
    >How do I erase the Windows Media Center Data from my PC?  When I disable the media options and enable them again, the old settings are still there.  It seems like the PC thinks its already connected to the extender and can't reconnect.  I think a fresh start in Media Center would correct the problem.  Please tell me what you think.
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Sunday, January 08, 2012 10:31 AM
  • I did what you asked.  Here are the results:

    The last event in they system log is:

    Driver Management concluded the process to install driver FileRepository\mcx2.inf_amd64_neutral_8cf9cade8f7bba56\mcx2.inf for Device Instance ID UUID:10000000-0000-0000-0200-001DD8333D55\UMB\3&1CB1E7BA&13&UUID:20000000-0000-0000-0200-001DD8333D55 with the following status: 0x0.

    The last event in the application log is:

     

    Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. 

     

     DETAIL - The system cannot find the file specified.

    This was in the Applications and Services log under Media Center

    Media Center Extender Setup cannot create an account for the Extender with ID: uuid:10000000-0000-0000-0200-001DD8333D55.

     

    Error: The system cannot find the file specified.

     

    Let me know if you need more

     



    Sunday, January 08, 2012 12:10 PM
  • on your computer, create a new user account with administrative privileges. log
    off the "old" user and log on to the new user account you just created. this
    will diagnose whether or not your user profile is corrupted.
     
    On Sun, 8 Jan 2012 12:10:37 +0000, McBarrettSGood wrote:
     
    >
    >
    >I did what you asked.  Here are the results:
    >
    >The last event in they system log is:
    >
    >Driver Management concluded the process to install driver FileRepository\mcx2.inf_amd64_neutral_8cf9cade8f7bba56\mcx2.inf for Device Instance ID UUID:10000000-0000-0000-0200-001DD8333D55\UMB\3&1CB1E7BA&13&UUID:20000000-0000-0000-0200-001DD8333D55 with the following status: 0x0.
    >
    >The last event in the application log is:
    >
    >
    >Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, and that your network is functioning correctly. 
    >
    >
    > DETAIL - The system cannot find the file specified.
    >
    >This was in the Applications and Services log under Media Center
    >
    >
    >
    >Media Center Extender Setup cannot create an account for the Extender with ID: uuid:10000000-0000-0000-0200-001DD8333D55.
    >
    >
    >Error: The system cannot find the file specified.
    >
    >
    >
    >
    >Let me know if you need more
    >
    >
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Monday, January 09, 2012 9:43 AM
  • I tried this and ended up with the same error.  I made sure my Kaspersky and Windows firewalls were both off just to be safe.  I also went into the Xbox's settings and disconnected it from the PC before trying to connect.  Here is the Event Log

     

    Media Center Extender Setup cannot create an account for the Extender with ID: uuid:10000000-0000-0000-0200-001DD8333D55.

     

    Error: Access is denied.

     

    Thank you for your help with this by the way :-)

     

    Monday, January 09, 2012 8:50 PM
  • Here's another error code from 12-30-2011, maybe this will give you some insight

    Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-001DD8333D55.

     

    Error: The owner SID on a per-user subscription doesn't exist

    Monday, January 09, 2012 8:59 PM
  • 1. Kapersky has been known to interfere even when "disabled". Please uninstall
    completely (at least temporarily) . You might find help with settings in the
    Kapersky forums, but uninstalling it will be definitive).
     
    2 the Owner SID message usually occurs with DVD authoring software and is
    usually related to bad video drivers and/or extra installed codecs.
     
    On Mon, 9 Jan 2012 20:59:45 +0000, McBarrettSGood wrote:
     
    >
    >
    >Here's another error code from 12-30-2011, maybe this will give you some insight
    >
    >
    >
    >Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-001DD8333D55.
    >
    >
    >Error: The owner SID on a per-user subscription doesn't exist
    >
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Tuesday, January 10, 2012 11:13 AM
  • Not sure if this is your issue but I had similar error messages and tried many of Barb's suggestions on this and other threads to no avail.

    The fix for me was to set my profile paths back to my C drive since I had moved them to my D drive a while ago. I then created a new user (as per Barb's suggestion - thank you) with admin privileges (which created the profile on the C drive), logged in to that account, ran Media Center and added the extender successfully on the first try.

    Sunday, January 15, 2012 3:02 AM
  • All of my profile info is setup on my c drive and i tried to create a new profile whch still didn't work. I'm going to try to disable Windows Media features then delete all of the Media Center registry info. Hopefully Windows will reset it's Media Center info and I can start over. If that doesn't work, I guess I'll reinstall Windows. Any feedback on this idea?
    Monday, January 16, 2012 2:29 AM
  • I'd like to see the full entry/event from your event log. Including Event ID,
    etc.
     
    deleting directly  from the registry is likely to cause more problems than it
    fixes. but if your plan "C" is to format and reinstall, I guess my only comment
    is to be sure to back up your data before starting this.
     
    can you check under users and see what shows for MCX* accounts? take a look at
     
    did you uninstall Kapersky?
     
    On Mon, 16 Jan 2012 02:29:59 +0000, McBarrettSGood wrote:
     
    >All of my profile info is setup on my c drive and i tried to create a new profile whch still didn't work. I'm going to try to disable Windows Media features then delete all of the Media Center registry info. Hopefully Windows will reset it's Media Center info and I can start over. If that doesn't work, I guess I'll reinstall Windows. Any feedback on this idea?
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Monday, January 16, 2012 9:57 AM
  • I'm  getting:

    Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-7C1E52833DA2.

    Tried with multiple accounts. Win7 Pro x64. Latest updates on everything.

    - Provider
    [
    Name]
    Microsoft-Windows-Media
    Center Extender
    [
    Guid]
    {7B7838A3-6562-4269-BB7A-97B0D9593882}
    EventID 544
    Version 0
    Level 2
    Task 4
    Opcode 0
    Keywords 0x8000000000000000
    - TimeCreated
    [
    SystemTime]
    2012-09-23T02:50:39.560593100Z
    EventRecordID 327
    Correlation
    - Execution
    [
    ProcessID]
    7756
    [
    ThreadID]
    7060
    Channel Media
    Center
    Computer Lancelot.tirnanogloc.com
    - Security
    [
    UserID]
    S-1-5-21-1181570605-759845728-2715137463-6107
    - EventData
    ID uuid:10000000-0000-0000-0200-7C1E52833DA2
    Error -2147220985

    Rick Hantz

    Sunday, September 23, 2012 3:03 AM
  • Try these, also applicable to W7
     
     
     
     
    On Sun, 23 Sep 2012 03:03:24 +0000, RickHan wrote:
     
    >
    >
    >I'm  getting:
    >
    >Media Center Extender Setup cannot exchange certificates with the Extender with ID: uuid:10000000-0000-0000-0200-7C1E52833DA2.
    >
    >Tried with multiple accounts. Win7 Pro x64. Latest updates on everything. - Provider
    >[     Microsoft-Windows-Media
    >Name] Center Extender
    >[     {7B7838A3-6562-4269-BB7A-97B0D9593882}
    >Guid]
    >EventID 544
    >Version 0
     

    Barb Bowman

    http://www.digitalmediaphile.com

    Sunday, September 23, 2012 9:57 AM