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Unable to connect Mobile to PC. RRS feed

  • Question

  • Previously my mobile Nokia Lumia630 was getting connected to PC without any problem but after update of 1607 I am not able to connect. My Androide mobile is also not able to connect. It's asking for update of MTP drivers. When tried to update, it's giving msg unable to update the drivers.  
    Tuesday, November 22, 2016 3:58 AM

All replies

    1. Open Device Manager.
    2. Locate and expand Universal Serial Bus controllers.
    3. Right-click every device under the Universal Serial Bus controllers node, and then click Uninstall to remove them one at a time.
    4. Restart the computer, and let the USB controllers get reinstalled.
    5. Plug in Lumia 630, and check if  the issue is resolved.

    S.Sengupta, Windows Insider MVP

    Tuesday, November 22, 2016 12:42 PM