none
Why isn't MSE recognized by Security Center?

    General discussion

  • In Performance Information and Tools/Advanced Tools/Generate a system health report, Security Center has not recorded an anti virus product. The Security Center is unable to identify an active anti virus. Now what is more ironic than Microsoft's own anti virus program not being recognized by Windows 7's Security Center? I had to disable alert notification for anti virus. What is going on here?
    Thursday, November 05, 2009 5:34 AM

All replies

  • Hi,

     

    Thank you for your feedback. I will report this.

     

    In the future, if you experience any issues regarding our products or if you have any feedbacks, you are also welcome to post a new thread in our forum. It is always our pleasure to be of assistance.

     

    Thanks again. Have a great day!


    Nicholas Li - MSFT
    Thursday, November 05, 2009 11:31 AM
    Moderator
  • I can't say what is going on with your system but I have 5 systems running various versions of Windows 7 with MSE and all report properly in the security center.

    I would look at what third party software you have added as the possible source of this issue.
    Thursday, November 05, 2009 3:47 PM
  • I can't say what is going on with your system but I have 5 systems running various versions of Windows 7 with MSE and all report properly in the security center.

    I would look at what third party software you have added as the possible source of this issue.

    Yes, it reports it properly in Action Center under Security, but not where I posted above--In Performance Information and Tools/Advanced Tools/Generate a system health report, Security Center has not recorded an anti virus product. The Security Center is unable to identify an active anti virus.

    Do that, generate a health report. I hope the moderator hasn't been misled by your post.
    Friday, November 06, 2009 7:40 PM

  • I hope the moderator hasn't been misled by your post.

    What is that suppose to mean?
    Saturday, November 07, 2009 5:16 AM
  • Hello,

    I just checked this as well , and can confirm that Windows 7 does not seem to recognize MSE. The system diagnostics report output is as following:

    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related: Anti-virus


      root\SecurityCenter:SELECT * FROM AntiVirusProduct
    Saturday, November 07, 2009 4:14 PM
  • I get that same exact error except with Norton Antivirus 2010. Action Center reports everything right. Typing in that "perfmon /report" generates the error that contradicts what the Action Center states. It's not very comforting and doesn't lend much confidence to me that Microsoft's own reporting tools for their own OS are not accurate. This really needs to be fixed.
    Monday, November 23, 2009 10:03 PM
  • I just put this post in the Security Centre postings relevant to this item but it's clearly more relevant here:

    I've found the same thing with MSE not recognised. Is it relevant that my previous anti-virus was also Avira? Another thing...I've just run Belarc Advisor and it, too, reports, in System Security Status, under Virus Protection, "Unknown" and, further down in Details: Virus Protection, "No details available".
    Monday, December 28, 2009 11:55 PM
  • I have NAV 2010 installed on Windows 7 Professional and as of today when I Created a System Health Report I found the same issue, Security Center is not seeing an installed Anti-Virus program.
    Friday, January 15, 2010 3:54 AM
  • I have exactly the same issue with MSE as outlined by Alex Verboon__ above. The Action Center shows that I have an antivirus program but the perfomance report says I don't. I have an HP Pavilion dv7t-3000 Notebook running Windows 7 64-bit. HP also has a performance report that shows the same as the Windows performance report.

    It appears that we have a lot of posters with the problem, but no one has yet got any answers. I will be monitoring this thread anxiously awaiting a solution.
    Thanks, Richard
    Friday, January 15, 2010 12:13 PM
  • I reported this problem here on November 5th by starting the this thread; Alex confirmed what I said on November 7th. After two months has passed, there is still no fix or any news about this issue.
    Friday, January 15, 2010 6:07 PM
  • i too have 2 computers running MSE and in both safety center recognizes MSE..so the problem is not with windows 7 itself its with ur System!
    Regards,
    RR
    Saturday, January 16, 2010 7:18 PM
  • I amusing MSE and its working fine on my rig.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.
    Saturday, January 16, 2010 9:24 PM
  • i too have 2 computers running MSE and in both safety center recognizes MSE..so the problem is not with windows 7 itself its with ur System!
    Regards,
    RR

    The problem has already been confirmed regardless of what you say.
    Sunday, January 17, 2010 11:47 PM
  • confirmed by whom?
    not so sure MSE isnt recognized by the safety  center!!!
    who said that for ya? have u visited the MSE forums?
    regards,
    RR
    Monday, January 18, 2010 12:52 AM
  • I have a lot of machines with MSE on them, and they all are working fiine. XP, Vista, Windows 7, no problems.

    I suggest cleaning your registry for any residue of other antimalware programs and use MSE as a stand alone. I tested AVG removal and also with them both installed. No problems, however Symantec's consumer software is not a product I prefer.

    I have a lot of virtual machines with various test platforms for beta software etc so I am sure that its a problem elsewhere as MSE is fine on a clean install.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.
    Monday, January 18, 2010 1:54 AM
  • confirmed by whom?
    not so sure MSE isnt recognized by the safety  center!!!
    who said that for ya? have u visited the MSE forums?
    regards,
    RR
    Posted by Alex Verboon above:

    Hello,

    I just checked this as well , and can confirm that Windows 7 does not seem to recognize MSE. The system diagnostics report output is as following:

    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related: Anti-virus


      root\SecurityCenter:SELECT * FROM AntiVirusProduct

    Monday, January 18, 2010 7:33 AM
  • I have a lot of machines with MSE on them, and they all are working fiine. XP, Vista, Windows 7, no problems.

    I suggest cleaning your registry for any residue of other antimalware programs and use MSE as a stand alone. I tested AVG removal and also with them both installed. No problems, however Symantec's consumer software is not a product I prefer.

    I have a lot of virtual machines with various test platforms for beta software etc so I am sure that its a problem elsewhere as MSE is fine on a clean install.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.

    It runs fine but I am talking about another issue already confirmed by Alex Verboon above:

    Hello,

    I just checked this as well , and can confirm that Windows 7 does not seem to recognize MSE. The system diagnostics report output is as following:

    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related: Anti-virus


      root\SecurityCenter:SELECT * FROM AntiVirusProduct

    Monday, January 18, 2010 7:34 AM
  • As others have stated, the Windows 7 Action Centre reports that Security Essentials is recognized and running OK.

    However it is when viewing a report generated by System Diagnostics that the issue occurs.

    Symptom: The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related: Anti-virus


    Saturday, February 27, 2010 10:16 PM
  • I suggest running a full scan to make sure everything is OK.

    If its not working right, in the search box of the start menu

    sfc /scannow


    will check you system for some problems

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Saturday, February 27, 2010 11:02 PM
  • I suggest running a full scan to make sure everything is OK.

    If its not working right, in the search box of the start menu

    sfc /scannow


    will check you system for some problems

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old

    I suggest you start from the first post in this thread and read down.
    Sunday, February 28, 2010 1:43 PM
  • performance report
    uploading a screenshot

    my machine is installed with microsoft forefront antivirus
    Tuesday, March 09, 2010 1:12 AM
  • Get the current Microsoft Security Essentials and use that, link is my home page.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Tuesday, March 09, 2010 5:43 AM
  • @Vegan Fanatic

    Do you know for a fact there is a new version that solves the issue or is this just another of your useless suggestions?

    MSE is updated constantly and I doubt there is a version other than what we are using. My version is 1.0.1611.0

    What version are you talking about? Furthermore, Microsoft has not come forward and said they have fixed this bug.
    Tuesday, March 09, 2010 1:46 PM
  • @Is01c

    I have MSE and the same issue you show above. This seems to me a bug in Windows 7--and it appears with up-to-date Microsoft Security Essentials, and also other anti-virus programs. Now, Security Center shows the anti-virus is installed, but when generating a health report, as you did, the message is what you show above.

    Tuesday, March 09, 2010 2:00 PM
  • I wonder if there is come registry problem that is corrupting things.

    try in the search box of the start menu

    sfc /scannow 


    and see if that helps at all


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Tuesday, March 09, 2010 5:49 PM
  • Have you generated a health report as others and found no such message as above? If not, please post a picture as Is01c did.
    Tuesday, March 09, 2010 7:21 PM
  • Received an update message on my computer for MSE so I installed this new version: 1.0.1961.0

    The issue of generating a health report and getting that message of no anti-virus program being recognized still exists--updating to new MSE version does not solve the problem. The problem is, I believe, inherent in Windows 7.
    Tuesday, March 09, 2010 11:47 PM
  • Curious as I have rolled out MSE to a lot of clients with no issues. So I am a bit perplexed with your setup.

    When I installed Windows 7 back last year I was still using AVG which works fine, and I switched to MSE after removing AVG and I had no problems with the switch.

    If you cannot get MSE to work, the free version of AVG is a good alternative.

    http://free.avg.com but watch for the ads etc.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Wednesday, March 10, 2010 3:51 AM
  • You apparently still do not understand the issue. The problem is not getting MSE to work--the problem occurs when generating a health report! Now how many times have I said that?  Do you read what I and others write?

    Why don't you follow the instructions to generate a health report and post back here what it says as others including myself have done? Then you will understand what we are talking about. If you don't know how to generate a system health report, ask and you shall receive instructions.
    Wednesday, March 10, 2010 5:05 AM
  • AS I said before there is likey some deeper problem. Try removing MSE and reinstalling and see fi that helps, if not then there is a deeper problem.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Wednesday, March 10, 2010 2:00 PM
  • So you can't do a simple thing like generate a health report but continue to talk nonsense, not really surprising of you. You don't want to understand, you just want to come here with useless suggestions.

    You don't even understand what this thread is about. Go generate a system heath report and compare to what has already been shown by me and others--and post your result here.
    Wednesday, March 10, 2010 7:16 PM
  • I also confirm Resource and Performance Monitor cannot find MSE on 3 computers with Windows 7 Home Premium x64 and one with x86.

    Hopefully Windows 7 Service Pack 1 will correct. 

    In the meantime the latest Belarc Advisor 8.1k finally recognizes MSE.

      Microsoft Security Essentials Version 2.1.6519.0
      Scan Engine Version 1.1.5605.0
      Virus Definitions 1.79.1432.0
      Realtime File Scanning On

    Sadly Belarc has gone the way of Office and Nero and many other once good programs becoming a bloated "Swiss knive" providing unwanted features and taking 5 times as long to run.

    Thursday, April 08, 2010 11:55 PM
  • I agree!!!  I have the same issue with two seperate computers running windows 7, one home edition the other professional edition.Both give me the same generated report. I have used AVG, Norton, Avira and all worked fine and came up listed under security, but not when I generated a health report. I was looking for a way to turn off the monitoring status when I came across this. And Vegan Fanatic doesn't listen for a damn, or really has no clue what the ____ he is talking about. If a solution comes up I'd like to know.I am going to continue to look for a way to turn off the monitoring, I haven't gotten a chance to yet since I came across this first. Good luck people.
    Friday, May 07, 2010 2:49 PM
  • If MSE is not being reccognized by your system then there is a problem in the registry that is hard to clean up.

    I use MSE fine and so do a lot of others.

    I have also tested the free version of AVG and that program is fine too.

    I have not tried the others, but I expect the new versions of them are fine as well.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed
    Friday, May 07, 2010 6:37 PM
  • If MSE is not being reccognized by your system then there is a problem in the registry that is hard to clean up.

    I use MSE fine and so do a lot of others.

    I have also tested the free version of AVG and that program is fine too.

    I have not tried the others, but I expect the new versions of them are fine as well.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed

    Please present us with a generated health report that shows everything is fine. You have come here numerous times making the same statements without backing them up. Either you refuse to understand what we are talking about, or you have some particular agenda. These people including myself are talking about what we see in the generated health report--when are you going to wake up and address the issue being discussed in this thread?
    Saturday, May 08, 2010 11:56 AM
  • I agree!!!  I have the same issue with two seperate computers running windows 7, one home edition the other professional edition.Both give me the same generated report. I have used AVG, Norton, Avira and all worked fine and came up listed under security, but not when I generated a health report. I was looking for a way to turn off the monitoring status when I came across this. And Vegan Fanatic doesn't listen for a damn, or really has no clue what the ____ he is talking about. If a solution comes up I'd like to know.I am going to continue to look for a way to turn off the monitoring, I haven't gotten a chance to yet since I came across this first. Good luck people.

    I absolutely agree! He has repeatedly abused this discussion with his continuing effort to disregard the subject matter. Even after I pointed out to him exactly what he needs to do to understand the issue, he does nothing but come back here with the same old story.

     

    Saturday, May 08, 2010 4:32 PM
  • Try MSE in a clean install and report back.
    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed
    Saturday, May 08, 2010 4:35 PM
  • Try MSE in a clean install and report back.
    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed

    Try generating a health report and report back. I suggested that to you more than once.

    In Performance Information and Tools/Advanced Tools/Generate a system health report: Security Center has not recorded an anti virus product.

    If you cannot do that, you don't belong in this thread.

    Sunday, May 09, 2010 1:14 PM
  • I also have the same issue on 2 different Windows 7 installations.

    See:

    http://i41.tinypic.com/2zdvo80.png

     

    Tuesday, May 11, 2010 9:58 PM
  • I have a new computer with Windows 7.  I just installed MSE yesterday.  I have the same issue. 

     

    I am in total agreement with ambizytl.  You are completely disregarding what the actual problem is.  This has nothing to do with a registry issue or MSE not working.

     

    MSE IS recognized as Anti Virus software in the Action Center.

    MSE DOES work and run scans fine.

    The ONLY place is does NOT appear to be okay, is when you generate a health report of your system.

     

     

    Thursday, May 13, 2010 11:43 AM
  • 1. Please ignore Vegan Fanatic, he is only posting to promote his own websites.

    2. Since a customer alerted me to this issue I have been able to verify on numerous computers using a variety of antivirus software (MSE, Avast, NIS, AviraAntivir) that the products install correctly and work correctly, they are also reported correctly in the Action center (antivirus installed, updating correctly, virus scanning on). However generating a health reportresults in the following:

    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.

    root\SecurityCenter:SELECT * FROM AntiVirusProduct Red flag here

     

    I have installed most of those computers and I can confirm the issue arises on computers with a clean installed Windows 7 or Vista SP2, where the antivirus is the first program installed after the OS, UAC is enabled and set as "do not dimm desktop", Defender is either enabled or disabled. Only one user account which is either an administrator or running as the built in administrator.

    While I understand this is just a faulty reporting, the false report creates worry for the users, wasted time for the IT support and leads to mistrust between the IT support staff and the customers, so any update would be more than welcome!


    cyanna
    Sunday, June 13, 2010 10:27 AM
  • I agree with Cyanna.  I have two Gigabyte GA-MA785GT-UD3H machines with fresh install of Vista now at SP2, both with MSE as original and only anti-virus program.  One has Windows Defender enabled in MSCONFIG and the other has Defender disabled.  However both report "The security center has not recorded an anti-virus product" and same for anti-malware.  No other fault with either rig.

     

    Must be a bug in Vista (and in 7 it seems).  Microsoft have been very remiss on this.

     

    atlantean5

    MCP MCDST

     

    Friday, October 15, 2010 8:25 AM
  • Ok This does exsist and it is a problem with the windows vista (all) and Windows 7 (all).

    Where is Microsoft with the resultion. This is a requirement for security reports to management and as such needs to be corrected ASAP or a document (by Microsoft) as to it's status.

    Saturday, April 09, 2011 1:54 PM
  • 1. Please ignore Vegan Fanatic, he is only posting to promote his own websites.

    2. Since a customer alerted me to this issue I have been able to verify on numerous computers using a variety of antivirus software (MSE, Avast, NIS, AviraAntivir) that the products install correctly and work correctly, they are also reported correctly in the Action center (antivirus installed, updating correctly, virus scanning on). However generating a health reportresults in the following:

    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.

    root\SecurityCenter:SELECT * FROM AntiVirusProduct Red flag here

     

    I have installed most of those computers and I can confirm the issue arises on computers with a clean installed Windows 7 or Vista SP2, where the antivirus is the first program installed after the OS, UAC is enabled and set as "do not dimm desktop", Defender is either enabled or disabled. Only one user account which is either an administrator or running as the built in administrator.

    While I understand this is just a faulty reporting, the false report creates worry for the users, wasted time for the IT support and leads to mistrust between the IT support staff and the customers, so any update would be more than welcome!


    cyanna
    He is still at it--see above.
    Saturday, April 09, 2011 2:24 PM
  • I am also getting the exact same problem, apart from I have Norton installed. Looking at the age of this thread I cannot believe that Microsoft have not yet fixed the health report. I also have to say Vegan Fanatic is hilarious at refusing to understand a word anybody says to them.
    Thursday, April 28, 2011 1:14 AM
  • Vegan fanatic kind of reminds me of our current President,.................If you are ignorant, keep spinning.

     

    I can verify the same problem with a health report, it says It can find no anti-virus installed, but I have MSE is running fine on Vista SP2.

     

    Just another bug MS does not have the time to fix as they are more interested in developing new OS with more bugs...... I'm sure it has something to do with MSE install deactivating Windows Defender, which cannot be un-installed because it is part of Vista OS.  I don't have any PC running Windows 7 yet, but can anyone tell me if Windows Defender is still an un-removable part of that OS?  The instructions on the health report telling me to just de-activiate the anti-virus monitor, is useless also, I can't find any just disable menu in the Security Center anymore since installing MSE?

     

    What Security Center "Help" tells me:

    "Antivirus software can help protect your computer against viruses and other security threats. Windows regularly checks to see if an antivirus program is installed on your computer, that it's running, and that it's up to date. The status of your antivirus program is displayed in Windows Security Center. However, Windows does not detect all antivirus programs, and some antivirus programs don't report their status to Windows."  But why does MS's own MSE not report to the OS???????

     

     

     

     

     


    Thursday, May 05, 2011 5:23 PM
  • I have noticed a few maleware progarms that disable MSE, its possible you have one of this new class of crap

     


    My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT

    Remote Assistance is available for a fee.

    I am best with C++ and I am learning C# using Visual Studio 2010

    Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

    Thursday, May 05, 2011 6:47 PM
  • Let it be known that by my own research (it being lead to this forum); as of this posting, this still continues to be an issue. “When generating a ‘System Health Report’ the resulting report is unable to verify that the ‘Windows Security Center’ / ‘Windows Action Center’ has a valid AntiVirus program installed and working and the following ‘Warning’ is reported: “The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.” Again: this warning is reported by the ‘System Health Report’ and not within ‘Windows Security Center’.
     I have verified this in two different boxes, of newly installed OS (one, Win-7 Pro; the other, Win-7 HP-UG, 3-Pack Edition in a clean install) having NAV-2011 installed (twice). I imagine this issues is of a low priority nature and a “Known Issue” was reported in the ‘MS Security Essentials’ forum but this is an issues with other AV programs as well, as others (and myself) have noted.  I’m hoping to see a fix for this in the near future…
    Late Note To All in search of a FIX: See the HotFix Article ID: 2482947 - Last Review: February 10, 2011
    @Vegan Fanatic: my post wasn't a direct reply, just a general one and used the 'Reply' link because I'm lazy :) 


    • Edited by BikeAmTn Monday, May 30, 2011 8:50 PM
    Monday, May 30, 2011 8:28 PM
  • Last week the HD on my desktop failed, so I am on the netbook. Tried a clean install and every was fine, untilt the disk crapped out again.

     

    I suspect there are some problems that are hard to figure out.

     


    My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT

    Remote Assistance is available for a fee.

    I am best with C++ and I am learning C# using Visual Studio 2010

    Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

    Monday, May 30, 2011 8:35 PM
  • Late Note To All in search of a FIX: See the HotFix Article ID: 2482947 - Last Review: February 10, 2011

    @Vegan Fanatic: my post wasn't a direct reply, just a general one and used the 'Reply' link because I'm lazy :) 
    Monday, May 30, 2011 8:54 PM
  • I just thought I would suggest aa clean install to deal with issues

     


    My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT

    Remote Assistance is available for a fee.

    I am best with C++ and I am learning C# using Visual Studio 2010

    Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews

    Monday, May 30, 2011 9:08 PM
  • Cyanna, I would really like to say that I appreciate your post and the verification that this is a real issue. I have read the entire thread and still have not found the solution, but it is encouraging to note that intelligent, articulate, and dedicated users such as yourself (and many others) still exist in this forum. 

    I too have the problem with only the Health Report. The software works fine and I have no complaints. I just am hesitant to have my users run a health report for records if they see this. I will get hundreds of Priority 1 Help Tickets as soon as people see what is likely just a bug in the Health Report script.

    It seems like this could be easily solved, but I have yet to see it addressed by Microsoft. 

    Thanks again for your post.

    Jase

    Tuesday, September 06, 2011 5:38 PM
  • Cyanna, I would really like to say that I appreciate your post and the verification that this is a real issue. I have read the entire thread and still have not found the solution, but it is encouraging to note that intelligent, articulate, and dedicated users such as yourself (and many others) still exist in this forum. 

    I too have the problem with only the Health Report. The software works fine and I have no complaints. I just am hesitant to have my users run a health report for records if they see this. I will get hundreds of Priority 1 Help Tickets as soon as people see what is likely just a bug in the Health Report script.

    It seems like this could be easily solved, but I have yet to see it addressed by Microsoft. 

    Thanks again for your post.

    Jase

     

    Ambizytl deserves the most credit here as he is the one who started this thread, and he has been very active as well.

    • Edited by Cavicchi Tuesday, September 06, 2011 9:19 PM
    Tuesday, September 06, 2011 9:18 PM
  • Hello, I am using avast! 6.x on a Win 7 64-bit SP1 machine.

    Since the pc was NEW, every time when I run the GENERATE A SYSTEM HEALTH REPORT option, it monitors for 60 seconds and gives a report with this message:

     Symptom:

    The Security Center has not recorded an anti-virus product.

    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.

    Resolution: 1. Verify that an anti-virus product is installed. 2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.

    Related: Anti-virus

    I know this is a just a kind of "false positive" so I just ignore it. I ESPECIALLY SIGNED INTO MY ACCOUNT to reply to this thread JUST BECAUSE I keep seeing the SILLY posts of Vegan Fanatic and I cant keep laughing my head off!!!LOL He is more like a spammer than an IT Pro.

    Thursday, September 08, 2011 11:50 AM
  • Just for the record, when I GENERATE A SYSTEM HEALTH REPORT it also reports that the Security Center has no recorded anti-virus product (I'm using MSE) and when I generate the same report on a handful of machines at work, (which use AVG) I get the same results. It's no big deal but it would be nice if it worked properly.

    That poor fellow Vegan Fanatic will never get it.

    Thursday, December 22, 2011 3:35 AM
  • Well time to backup and install Windows clean

     


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Thursday, December 22, 2011 11:39 AM
  • I too have have same issue with my vaio laptop with windows 7 in it
    Tuesday, December 27, 2011 6:07 AM
  • In Performance Information and Tools/Advanced Tools/Generate a system health report, Security Center has not recorded an anti virus product. The Security Center is unable to identify an active anti virus. Now what is more ironic than Microsoft's own anti virus program not being recognized by Windows 7's Security Center? I had to disable alert notification for anti virus. What is going on here?
    According to a post by ITknowledge24 at answers.microsoft.com, this is a bug in the system health report - it is looking for the Security Center information under the wrong name, so even if the Security Center recognises that anti-virus software is installed, the health report will not find it. As long as Security Center (and indeed the anti-virus software itself) reports that it is working, you should just disregard this part of the system health report.
    • Edited by Michaell4 Thursday, January 12, 2012 2:50 AM
    Thursday, January 12, 2012 2:50 AM
  • I am using Hyper-V and I now have a bunch of versions of Windows installed. XP and up. All of them have MSE which is what I use across the board.

    I do not use the health report however I have checked into it after noticing several users could not find it.

    I believe MSE which has been upgraded several times since it was first released will get around to it. Obviously the focus is more on dealing with all the crap malware out there.

     

    MSE is not really corporate which is what the health report is more targeted to. Corporate outfits might be using Forefront which is used with uppity servers.


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Thursday, January 12, 2012 12:35 PM
  • I have traced this problem back 49 months...with no resolution??? I believe the problem is MS is staffed with communication challenged individuals like MR VEGAN. We know MSE works-what we want to know is why Windows does not recognize it. IS THAT SO HARD TO UNDERSTAND??? Why do we have to waste all this time with a problem you were alerted to 49 mnths ago?? And realy-WHO WOULD BE STUPID ENOUGH TO PAY VEGAN DISABLED TO DO ANY THING?
    Tuesday, February 21, 2012 12:16 PM
  • One more idea to fix this issue is to do a repair of Windows. Boot the DVD and select repair.


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Tuesday, February 21, 2012 12:30 PM
  • Here is the fix http://support.microsoft.com/kb/2482947/

    As stated on support:

    "Consider the following scenario:

    • You have a computer that is running Windows 7.
    • You install an antivirus application on the computer.
    • You generate a system health report for the computer.
    In this scenario, the system health report reports that no antivirus application is installed on the computer. Therefore, you cannot use the system health report in a domain environment to determine which computers do not have an antivirus application installed.

    Additionally, the following message is included in the report:

    Symptom: The Security Center has not recorded an anti-virus product. 
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized. 
    Resolution: 1. Verify that an anti-virus product is installed. 2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status."


    Thursday, March 22, 2012 8:50 PM
  • Hi,

    See my article:
    http://www.itknowledge24.com/library/windows-7-for-it-professionals/the-perfmon-system-health-report-does-not-detect-installed-antivirus-applications.php


    I hope you find this information useful.
    If you need any further assistance, please feel free to contact me and let me know.
     

    I hope this information was helpful… 

    Have a nice day…

    Best regards,
    Fisnik
    Hasani Geek and Founder
    of the Itknowledge24.com - A Resource for IT professionals,
    and Microsoft MVP 2011 - Consumer Security,
    Microsoft Community Contributor

    Itknowledge24.com - Follow me on Twitter: http://twitter.com/itknowledge24
    If you have any feedback or questions feel free to
    Contact us.


    Tuesday, April 24, 2012 5:18 PM
  • BINGO!

    That is EXACTLY what I have and, if you drop down to the alleged registry key that ALLEGEDLY causes the problem and search for it in Reg edit you will come up with ZIP. It is as though the initial virus scanner, once uninstalled, permanently GIMPS your Resource and Performance Monitor. It still seems to "think" you have that registry key and won't allow for RECOGNIZING any new versions of virus scanners or security scanners. This is precisely how it appears.

    Wednesday, September 26, 2012 11:35 PM
  • A special note of thanks to BikeAmTn

    The solution to this problem is a hotfix supplied compliments of Microsoft.

    Search KB2482947

    They have a fix for both 32 bit and 64 bit operating systems. You may have to ask the boys at Microsoft to email the link to the hotfix for you but they are quick to get it to you within a day's duration. I had the same problem and now everything checks just fine after installing the patch. (Also gets rid of the Phanom registry key problem.) I hope this helps and thanks again.

    Friday, September 28, 2012 12:16 PM
  • A special note of thanks to BikeAmTn

    The solution to this problem is a hotfix supplied compliments of Microsoft.

    Search KB2482947

    They have a fix for both 32 bit and 64 bit operating systems. You may have to ask the boys at Microsoft to email the link to the hotfix for you but they are quick to get it to you within a day's duration. I had the same problem and now everything checks just fine after installing the patch. (Also gets rid of the Phanom registry key problem.) I hope this helps and thanks again.

    After reading the warning, I don't know if that is a solution or a catastrophe in the making:

    WARNING This hotfix has not undergone full testing. Therefore, it is intended only for systems or computers that are experiencing the exact problem that is described in the one or more Microsoft Knowledge Base articles that are listed in "KB Article Numbers" field in the table at the end of this e-mail message. If you are not sure whether any special compatibility or installation issues are associated with this hotfix, we encourage you to wait for the next service pack release. The service pack will include a fully tested version of this fix. We understand that it can be difficult to determine whether any compatibility or installation issues are associated with a hotfix. If you want confirmation that this hotfix addresses your specific problem, or if you want to confirm whether any special compatibility or installation issues are associated with this hotfix, support professionals in Customer Support Services can help you with that. For information about how to contact support, copy the following link and then paste it into your Web browser:

    Friday, September 28, 2012 2:56 PM
  • OK people open the action center as shown

    Control Panel\System and Security\Action Center\Reliability Monitor

    and save the report and post it into this overgrown thread


    Windows MVP 2011-12, XP, Vista, 7 and 8. More people have climbed Everest than having 2 MVP's on the wall.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Friday, September 28, 2012 9:17 PM
  • OK Folks.  This issue is NOT serious at all.  As long as you see MSE installed and it's working properly and appears in your Notification Area (System Tray) then your system and webpages are being monitored by MSE all the time.

    I am a Windows Power User and I know Windows 7 inside-out in terms of quirks and idosyncrasies.

    Simply go to the security center and disable Monitoring for anti-virus.

    It's an MSE/W7 glich but only in how it's reported. W7 is great and IMHO has far less glitches than any previous version of Windows. This is minor, believe me.

    Sorry to say that Vegan Fanatic is probably getting the same message in his System Health Report. People online want to be "right" when they are supposed experts, and the truth gets often convoluted. Even if he/she posted a screenshot of his/her Health Report it can be edited to look the way they want to present it.

    I would also suggest downloading Malwarebytes Free as well. It doesn't monitor your system unless you buy it, but it's the only anti-malware program that you can update then scan (quick or full system) and find anything that has snuck by MSE, Norton, AVG Kasperky's etc.  and clean the malware infections from your system.

    MSE+Malwarebytes are an excellent combination for two free virus/malware detectors.


    • Edited by Teachmelee Friday, February 15, 2013 6:27 PM
    Friday, February 15, 2013 6:24 PM
  • My machine Win 7 64bit has the exact same issue.  I will apply the HotFix this afternoon.

    TR

    Saturday, February 23, 2013 5:08 PM
  • The HotFix took fixed my machine.

    KB Article Number(s): 2482947

    TR

    Sunday, February 24, 2013 3:29 PM
  • I am having the same problem with my Windows 7 64 bit Home Premium .. Why do we have to repeat our issues over and over to people who are suppose to help us,, I do not get it,, When I used the Resources and Performances the health report said no antivirus detected although I have MSE also stated that Event tracing was not working and when you hit the button to get help ,, there is no help just a lot of computer geek mumbo jumbo , searching for a remedy or download to fix our Windows problems are a joke. I thought I was alone in not getting people to understand or maybe I communicated incorrectly but I can see it is not me as I understood your issues as I am having the same.. I am so tired of repeating myself and hunting for fixes that are not anywhere for Microsoft users..

    cathy anderson

    Sunday, November 17, 2013 2:15 AM
  • It is like writing to people on a different planet with ridiculous instructions that get you no where and no fixes. What a joke trying to get our problems resolved. I thought it was me and my communication skills, I do not understand why they can not simplify troubleshooting process .. thanks Micheal I do not feel so alone

    cathy anderson

    Sunday, November 17, 2013 2:22 AM
  • Here is the fix http://support.microsoft.com/kb/2482947/

    As stated on support:

    "Consider the following scenario:

    • You have a computer that is running Windows 7.
    • You install an antivirus application on the computer.
    • You generate a system health report for the computer.
    In this scenario, the system health report reports that no antivirus application is installed on the computer. Therefore, you cannot use the system health report in a domain environment to determine which computers do not have an antivirus application installed.

    Additionally, the following message is included in the report:

    Symptom: The Security Center has not recorded an anti-virus product. 
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized. 
    Resolution: 1. Verify that an anti-virus product is installed. 2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status."


    Thanks for the solution Branislav Drobac, the hotfix working well.

    Anti-Virus Information                                                                    
     
     Query
    - root\SecurityCenter2:SELECT * FROM AntiVirusProduct
      Returned Objects
     - AntiVirusProduct.instanceGuid="{641105E6-77ED-3F35-A304-765193BCB75F}"
     Property                               Value
    displayName                          Microsoft Security Essentials
    instanceGuid                          {641105E6-77ED-3F35-A304-765193BCB75F}
    pathToSignedProductExe       C:\Program Files\Microsoft Security Client\msseces.exe
    pathToSignedReportingExe    C:\Program Files\Microsoft Security Client\MsMpEng.exe
    productState                          397312
     


    Thursday, November 28, 2013 7:08 AM
  • I would just like to report (4 years and almost 3 months after the first thread) that this problem is not exclusive to Windows7. I am experiencing the same problem in a Windows XP system, with a clean install of MSE, with no prior anti-virus software. I have tried this fix:

    http://answers.microsoft.com/en-us/protect/wiki/mse-protect_start/microsoft-security-essentials-windows-xp-security/97f054ef-82ab-49b1-a632-509923caf2b2

    ...and still no results.

    So, any help towards stop making me jump whenever I get the "NO ANTI-VIRUS!!!!" warning would be kindly appreciated.

    Best regards.

    Alexandra Rodrigues

    Thursday, January 30, 2014 3:48 PM
  • Yes, me  too. Completely pathetic, Microsoft. Laughable. A "don't worry, be happy" kind of message from the "experts", when I'm reading through this thread. Well, why should I take the system check seriously at all, then? The "hotfix" isn't explained, either. What does it do?

    • Edited by Gadgety1 Sunday, February 23, 2014 12:37 AM
    Sunday, February 23, 2014 12:35 AM
  • I can checking in to see if this problem of MSE not working properly has been resolved?


    Corsair Carbide 300R with window
    Corsair TX850V2 70A@12V
    Asus M5A99FX PRO R2.0 CFX/SLI
    AMD Phenom II 965 C3 Black Edition @ 4.0 GHz
    G.SKILL RipjawsX DDR3-2133 8 GB
    EVGA GTX 6600 Ti FTW Signature 2(Gk104 Kepler)
    Asus PA238QR IPS LED HDMI DP 1080p
    ST2000DM001 & Windows 8.1 Enterprise x64
    Microsoft Wireless Desktop 2000
    Wacom Bamboo CHT470M
    Place your rig specifics into your signature like I have, makes it 100x easier to understand!

    Hardcore Games Legendary is the Only Way to Play!

    Saturday, March 29, 2014 12:15 AM