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Error 0x8E5E0147 in Windows Update

    Question

  • I can't update my Windows Vista Ultimate 32 bits SP1, nor my OneCare.
    KB960225, KB959772 and KB960544 couldn't be installed.
    I obtain an error code : 8E5E0147
    What can I do ?
    Best regards ...

    Luc
    Thursday, April 09, 2009 1:37 PM

Answers

  • Hello Luc,

     

    Before going any further, please make sure that we have logged Windows with the administrator account and the computer could access Internet connection properly, which will provide us enough privilege to install Microsoft Update.

     

    Disable any anti-virus application or firewall on the computer temporarily.

     

    Manually download the update files and then install it from the hard disk. Please pick the updates from the website of Microsoft Download Center:

    http://download.microsoft.com

     

    Rename the Windows Update Softwaredistribution folder

    This problem may occur if the Windows Update, Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

     

    1. Close all the open windows.

    2. Click the Start Pearl, click "All programs", and click "Accessories".

    3. Right-click "Command Prompt" and click "Run as administrator".

    4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

     

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    5. Click the Start Pearl, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.

    6. In the opened folder, look for the folder named "SoftwareDistribution".

    7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.

    8. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

     

    Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    After that, please test the Windows Update issue again to check if the update can work fine in this clean environment.

     

    Prepare the Clean Boot Environment

    1. Click the Start Pearl, in the Start Search bar, copy and paste "msconfig" (without quotation marks) and press the Enter key to start System Configuration Utility. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable all".

    4. Click OK.

     

    Visit the Windows Update site.

    Open Internet Explorer, and click Tools-> Windows Update to install Windows Update. If any error message or error code was received, please write and post it onto the forum.

     

    If all the above steps do not work, I suggest you submit a Windows Update service request to Microsoft. Unlimited installation and compatibility support is available at no charge.

     

    Windows update

    http://support.microsoft.com/oas/default.aspx?gprid=6527

     

    Good Luck!

     

    • Marked as answer by Andy Song Friday, April 17, 2009 10:15 AM
    Friday, April 10, 2009 8:21 AM

All replies

  • Hello Luc,

     

    Before going any further, please make sure that we have logged Windows with the administrator account and the computer could access Internet connection properly, which will provide us enough privilege to install Microsoft Update.

     

    Disable any anti-virus application or firewall on the computer temporarily.

     

    Manually download the update files and then install it from the hard disk. Please pick the updates from the website of Microsoft Download Center:

    http://download.microsoft.com

     

    Rename the Windows Update Softwaredistribution folder

    This problem may occur if the Windows Update, Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site.

     

    1. Close all the open windows.

    2. Click the Start Pearl, click "All programs", and click "Accessories".

    3. Right-click "Command Prompt" and click "Run as administrator".

    4. In "Administrator: Command Prompt" window, type in "net stop WuAuServ" (without the quotes) and press Enter.

     

    Note: Please look at the cmd window and make sure it says that it was successfully stopped before we try to rename the folder. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    5. Click the Start Pearl, in the "Start Search" box, type in "%windir%" (without the quotes) and press Enter.

    6. In the opened folder, look for the folder named "SoftwareDistribution".

    7. Right-click on the folder, select Rename and type "SDold" (without the quotes) to rename this folder.

    8. Still in "Administrator: Command Prompt" window, type the command "net start WuAuServ" (without the quotes) in the opened window to restart the Windows Updates service.

     

    Note: Please look at the cmd window and make sure it says that it was successfully started. However, if it failed, please let me know before performing any further steps and include any error messages you may have received when it failed.

     

    After that, please test the Windows Update issue again to check if the update can work fine in this clean environment.

     

    Prepare the Clean Boot Environment

    1. Click the Start Pearl, in the Start Search bar, copy and paste "msconfig" (without quotation marks) and press the Enter key to start System Configuration Utility. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable all".

    4. Click OK.

     

    Visit the Windows Update site.

    Open Internet Explorer, and click Tools-> Windows Update to install Windows Update. If any error message or error code was received, please write and post it onto the forum.

     

    If all the above steps do not work, I suggest you submit a Windows Update service request to Microsoft. Unlimited installation and compatibility support is available at no charge.

     

    Windows update

    http://support.microsoft.com/oas/default.aspx?gprid=6527

     

    Good Luck!

     

    • Marked as answer by Andy Song Friday, April 17, 2009 10:15 AM
    Friday, April 10, 2009 8:21 AM
  • Im also having same error code and did what you recommend above but still end up being unable to install the updates with the same error code given 8E5E0147.

    Once ive done the "prepare clean boot environment" bit must ii restart?  I said "restart later" but would that have stopped it?

    Thanks for your help

    Friday, April 17, 2009 6:17 PM
  • Hello !

    Many thanks for that reply but it don't work !...
    I manually download the update files, but then installattion fails.
    I rename the distribution folder, and prepare a clean boot environment without problem, but the Windows Update process now fails on 4 updates, the 3 above and the recent one KB959426 !
    What can I do ?
    Best regards

    Luc
    Monday, April 27, 2009 12:54 PM
  • I have the same problem and completed your steps too, and same error 0x8e5e017. What else can i do?
    Sunday, May 31, 2009 10:40 PM
  • I think I figured it out, as I have googled and not found anything that is an answer to 0x8e5e0147 when installing
    Vista Service Pack 2. This prompted after my wireless hardware was suddenly not found. I noticed it was even
    gone from the device manager but yet, still appeared in system information. 

    I thought for a minute that maybe I had bad hardware, so, I changed it. Nope.

    Anyway, will post my solution soon as I verify it worked and if this is a solution to a 'global' problem with
    hardware failing in Vista (Non-SP2).

    Thanks.
    • Proposed as answer by prose072 Tuesday, July 07, 2009 1:14 AM
    Saturday, June 06, 2009 2:32 PM
  • Vista SP2 Update "Hot Fix" for Error Code 0x8e5e0147 With Help from Microsoft 7/06/09

    Windows Vista SP2 Update "Hot Fix" for Error Code 0x8e5e0147 With Help from Microsoft is now availble effective 07/06/2009. There has been many outdated post on Error Code 0x8e5e0147 and many tech forumns have attempted to apply those fixes for this undefined error code in  relation to Windows Update SP2 and those outdated fixes DO NOT apply and several issues can cause this error code for many Windows Updates, however the "HOT FIX" is in for Error Code 0x8e5e0147 and is posted as below with other related task as well that may also show the othere issues in relation to this Error Code in Windows Update for Future Update Error Code issues on Code 0x8e5e0147

    Tips and Tricks "Hot Fix" for Error Code 0x8e5e0147

    SAVE ALL FILES AND DOWNLOADS TO YOUR DESKTOP SO THEY CAN BE EASILY FOUND AND WHEN YOU COMPLETE THIS PROCESS CREATE A NEW FOLDER NAMED "ERROR CODE 0X8E5E0147 HOT FIX" WITHOUT QUOTES SO YOU WILL HAVE A DEFINED TROUBLESHOOTING FIX IN THE FUTURE FOR THIS ERROR CODE. The Following fix can also be done from the Microsoft site below automatically under Other related fixes to Error Code 0x8e5e0147, BUT usually this has to be done Manually with a created batch file so lets begin...........


    1.  Open Notepad and Create a New File

    2.  Copy and Paste the following text as it appears into your Notepad


    net stop cryptsvc
    net stop wuauserv
    ren %windir%\system32\catroot2 catroot2.old
    ren %windir%\SoftwareDistribution SoftwareDistribution.old
    regsvr32 comcat.dll /s
    Regsvr32 Msxml.dll /s
    Regsvr32 Msxml2.dll /s
    proxycfg -u
    Regsvr32 Msxml3.dll /s
    regsvr32 shdoc401.dll /s
    regsvr32 cdm.dll /s
    regsvr32 softpub.dll /s
    regsvr32 wintrust.dll /s
    regsvr32 initpki.dll /s
    regsvr32 dssenh.dll /s
    regsvr32 rsaenh.dll /s
    regsvr32 gpkcsp.dll /s
    regsvr32 sccbase.dll /s
    regsvr32 slbcsp.dll /s
    regsvr32 mssip32.dll /s
    regsvr32 cryptdlg.dll /s
    regsvr32 wucltui.dll /s
    regsvr32 shdoc401.dll /i /s
    regsvr32 dssenh.dll /s
    regsvr32 rsaenh.dll /s
    regsvr32 gpkcsp.dll /s
    regsvr32 sccbase.dll /s
    regsvr32 slbcsp.dll /s
    regsvr32 asctrls.ocx /s
    regsvr32 wintrust.dll /s
    regsvr32 initpki.dll /s
    regsvr32 softpub.dll /s
    regsvr32 oleaut32.dll /s
    regsvr32 shdocvw.dll /I /s
    regsvr32 shdocvw.dll /s
    regsvr32 browseui.dll /s
    regsvr32 browseui.dll /I /s
    regsvr32 msrating.dll /s
    regsvr32 mlang.dll /s
    regsvr32 hlink.dll /s
    regsvr32 mshtmled.dll /s
    regsvr32 urlmon.dll /s
    regsvr32 plugin.ocx /s
    regsvr32 sendmail.dll /s
    regsvr32 scrobj.dll /s
    regsvr32 mmefxe.ocx /s
    regsvr32 corpol.dll /s
    regsvr32 jscript.dll /s
    regsvr32 msxml.dll /s
    regsvr32 imgutil.dll /s
    regsvr32 thumbvw.dll /s
    regsvr32 cryptext.dll /s
    regsvr32 rsabase.dll /s
    regsvr32 inseng.dll /s
    regsvr32 iesetup.dll /i /s
    regsvr32 cryptdlg.dll /s
    regsvr32 actxprxy.dll /s
    regsvr32 dispex.dll /s
    regsvr32 occache.dll /s
    regsvr32 occache.dll /i /s
    regsvr32 iepeers.dll /s
    regsvr32 urlmon.dll /i /s
    regsvr32 cdfview.dll /s
    regsvr32 webcheck.dll /s
    regsvr32 mobsync.dll /s
    regsvr32 pngfilt.dll /s
    regsvr32 licmgr10.dll /s
    regsvr32 icmfilter.dll /s
    regsvr32 hhctrl.ocx /s
    regsvr32 inetcfg.dll /s
    regsvr32 tdc.ocx /s
    regsvr32 MSR2C.DLL /s
    regsvr32 msident.dll /s
    regsvr32 msieftp.dll /s
    regsvr32 xmsconf.ocx /s
    regsvr32 ils.dll /s
    regsvr32 msoeacct.dll /s
    regsvr32 inetcomm.dll /s
    regsvr32 msdxm.ocx /s
    regsvr32 dxmasf.dll /s
    regsvr32 l3codecx.ax /s
    regsvr32 acelpdec.ax /s
    regsvr32 mpg4ds32.ax /s
    regsvr32 voxmsdec.ax /s
    regsvr32 danim.dll /s
    regsvr32 Daxctle.ocx /s
    regsvr32 lmrt.dll /s
    regsvr32 datime.dll /s
    regsvr32 dxtrans.dll /s
    regsvr32 dxtmsft.dll /s
    regsvr32 WEBPOST.DLL /s
    regsvr32 WPWIZDLL.DLL /s
    regsvr32 POSTWPP.DLL /s
    regsvr32 CRSWPP.DLL /s
    regsvr32 FTPWPP.DLL /s
    regsvr32 FPWPP.DLL /s
    regsvr32 WUAPI.DLL /s
    regsvr32 wups2.dll /S
    regsvr32 WUAUENG.DLL /s
    regsvr32 ATL.DLL /s
    regsvr32 WUCLTUI.DLL /s
    regsvr32 WUPS.DLL /s
    regsvr32 WUWEB.DLL /s
    regsvr32 wshom.ocx /s
    regsvr32 wshext.dll /s
    regsvr32 vbscript.dll /s
    regsvr32 scrrun.dll mstinit.exe /setup /s
    regsvr32 msnsspc.dll /SspcCreateSspiReg /s
    regsvr32 msapsspc.dll /SspcCreateSspiReg /s
    proxycfg –d
    sc sdset wuauserv
    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;

    ;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)
    regsvr32 mshtml.dll /s
    net start cryptsvc
    net start wuauserv


    3.   Then Save File name and type As a Batch File to your Desktop as follows without quotes

    wu.bat

    4.   Double click in the wuicon that you just made on your desktop

    This will restore and register your dll files that eith are dormat making them active again for Windows Update and Correct Error Code 0x8e5e0147 so that you can either run Automatic

    Updates or Manually install Vista SP2 from your desktop from your Desktop by Saving the SP to your Desktop as instructed below........


    5.  Download ans Save to Desktop Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - Five Language Standalone (KB948465) from

    http://www.microsoft.com/downloads/details.aspx?FamilyID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&displaylang=en

    In addition, you can review the General Information on Vista SP2 for Installing Vista SP2 System Requirements for General Purpose, but this isn't the fix. However, it does tell you to disable your Anti-Virus while installing.
     
    C:\0d2f6345f446c6cc4f25033194ae\075a565587674bdc2929a359ee654e42\readme\en-us\readmesp_client.htm


    Other Related Fixes to Windows Update Error Code 0x8e5e0147.........

    1).....How do I reset Windows Update components? GOTO [url]http://support.microsoft.com/kb/971058/en-us[/url]

    Click on Icon "FIX IT" fix this problem automatically

    2)....also you may have to run a sfc scan to detect whether or not you you are missing other Windows Components. You can do this by Opening Command Prompt by clink on the Start

    Pearl and typing "Command Prompt" in the search line and then Click on the Command Prompt Program in the list provided.....

    Then you will type the following command ........sfc[space]/scannow[enter] shown below

    sfc /scannow  


    If there are any errors detected, post them here and I will be glad to help....Mike

    • Edited by prose072 Tuesday, July 07, 2009 1:22 AM
    • Proposed as answer by prose072 Tuesday, July 07, 2009 1:23 AM
    Tuesday, July 07, 2009 1:15 AM
  • A couple of things with the above Wu.bat file:

    1) proxycfg comes up as an invalid command on my system. Am I missing something I need to download, is it a typo, or is it just the wrong command?

    2) I take it the blank line 5 lines from the end should not be there? I'm guessing it should be one command line? (Starting from "D:")


    Thanks
    Wednesday, July 22, 2009 7:04 PM
  • This solved the update problem I had with KB948610 and KB948609.  I run 64-bit Vista Ultimate upgraded from Premium and already have SP2 working.  I installed vista twice before the SP2 updated, so I'm super happy that this advice has worked for these further updates.  Here are the details of what I did:

    First I disabled my TrendMicro Officescan, though that was probably not necessary, then tried the above-mentioned HotFix, non-aggressive version.  That did not work, so I created the above mentioned batch file and ran it as admin.   Then both my updates went in!  If that had not worked my next step would have been to try the Agressive option on the hot-fix.  (Note: My update history was erased in the process.)   This is a super fix, thanks.

    I have a couple of 32-bit XP Home machines I've been trying to give the 3.5 .NET and Family update for about 6 months.  Hopefully this will work on them, too!
    Sunday, July 26, 2009 10:53 PM
  • A couple of things with the above Wu.bat file:

    1) proxycfg comes up as an invalid command on my system. Am I missing something I need to download, is it a typo, or is it just the wrong command?

    2) I take it the blank line 5 lines from the end should not be there? I'm guessing it should be one command line? (Starting from "D:")


    Thanks

    By default, the security descriptor that is set on a service assigns administrator rights and permissions to the members of the Administrators group. The members of the Administrators group cannot manage a service until the computer is restarted if one of the following conditions is true:
    • A service is created by using a security descriptor that contains an empty DACL.
    • The security of an existing service is modified by using a security descriptor that contains an empty DACL.
    The members of the Administrators group receive an "access denied" error message when they try to do the following tasks:
    • Start the service security descriptor.
    • Stop the service security descriptor.
    • Pause the service security descriptor.
    • Change the service security descriptor.
    To set a security descriptor that contains an empty DACL on a service, run the following command at a command prompt:
    sc sdset service_name D:S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    Note In this command, service_name is a placeholder for the name of the service.

    When you restart the computer, the service control manager detects that the service has an empty DACL. Additionally, the service control manager implicitly applies a default DACL. The default DACL assigns full access to the members of the Administrators group. To verify that the default DACL is applied after you restart the computer, run the following command at a command prompt:
    sc sdshow service_name
    The command must return the following result:
    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)(A;;CR;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;WD)
    Note The implicit DACL does not appear in the Security registry value for the service or in the permissions that the Security Configuration and Analysis utility shows.

    The Local System account has an implicit right to every service. This right allows the Local System account to reset the service DACL.

    To manage a service, use one of the following methods.

    Method 1: Reset the service to the default permission

    1. Restart the computer.
    2. Log on by using an account that has administrative credentials.
    3. Reset the service to the default permission.

      For example, run the following command at a command prompt to reset the service to the default permission:
      sc sdset service_name D:(A;;CCLCSWLOCRRC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLCRSDRCWDWO;;;SO)(A;;CCLCSWRPWPDTLOCRRC;;;SY)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;WD)
    If you cannot restart the computer quickly, use method 2.

    Method 2: Assign the default rights to the service

    1. Schedule a command prompt to run under the Local System account. To do this, run the following command at a command prompt:
      at current_time + 1 minute /interactive cmd
      Note In this command, current_time + 1 minute is a placeholder for one minute added to the current time on the computer. For example, if 6:30 is the current time on the computer, type at 6:31 /interactive cmd, and then press ENTER.
    2. When the new command prompt appears, run the following command to assign the default rights to the service:
      sc sdset service_name D:(A;;CCLCSWLOCRRC;;;AU)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCDCLCSWRPWPDTLCRSDRCWDWO;;;SO)(A;;CCLCSWRPWPDTLOCRRC;;;SY)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCWDWO;;WD)
    Thursday, July 30, 2009 10:28 AM
  • Worked for me, after chasing solutions most all day. What a relief. Thanks!
    Thursday, December 27, 2012 3:28 AM