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"WindowsUpdate_80070490" "WindowsUpdate_dt000" error in windows 7 rc1

    Question

  • Hello,

    Today i get problems with a recommended update. When i try to install the Microsoft Printer driver update for the HP Photosmart 2610 i get this error
    "WindowsUpdate_80070490" "WindowsUpdate_dt000" in Windows 7 rc 1 64bit. This error was also mentioned in the past concerning Windows Vista.
    Is this error back in windows 7 rc1? Can i try one of the solutions mentioned for Vista or wait till microsoft has a fix for this. For know i think that the automatic update feature within windows rc1 is crippled.

    With regards, Jan
    Saturday, May 09, 2009 9:59 PM

Answers

  • Hey bomberjack -

    Have a look-see in the Windows Update history and compare any failed (if you have any) updates with the successfull one's to see if you're missing any updates.

    Try cleaning out the Windows Updates Temporary directory: Windows/SoftwareDistribution.

    Best way to do that is in Safe Mode.  Either F8 before Windows begins to bootup or RUN>msconfig, Boot tab, down below check the SAFEBOOT or Safe boot check-box and then restart.

    In Safe mode, go to the Windows/SoftwareDistribution directory tree on the left pane.  There are 4 folders containing stuff that could be emptied out:

    * DataStore folder: delete the DataStore.edb file.

    * Logs folder(in the DataStore folder) - delete all the files in there.

    * Download - delete everything in there...everything (you really don't need to be in Safe Mode to empty this folder out).

    *EventCache - everything in there can be deleted too.

    That's all the clean-up you need to do.  Go back to RUN>msconfig, Boot tab and uncheck the Safe Boot check-box, then restart.

    When you're back in Windows go ahead an manually run Windows Updates.  Don't be alarmed about not having any Windows Update history anymore.  Any successful Windows Updates will still be there and if you are missing any Windows Updates will detect them any get them ready for you to install.

    With the exception of the Download folder, don't bother trying to empty out the other folders while you're still in Regular Mode Windows.  It won't work.  Some will get deleted but the important one's will not because they're being used by the Windows Updates (not that critical) and/or Application Information (VERY CRITICAL - if you try to stop this service while in Regular Mode Windows it will totally mess up your OS) Services.



    GA P35 DQ6 Mb, Intel Wolfdale 8600 3.33Ghz C2D CPU., 4x2Gb Mushkin DDR2 1066 PC2 8500 Ascents Memory Mods., PNY-nVidia GE Force 8800 GTS (640MB), 4-Western Digital Caviar SATA(2) HDD's (internal), 1 EIDE-USB External; Hauppauge PVR 1600 TV tuner, Dual Monitor: (1) Standard up top, (1) WideScreen below; Altec Lansing Speakers. Here Kitty, Kitty...that's my Kitty Kat, he's a Kat, because he is kat...kat.
    Saturday, June 06, 2009 9:34 AM

All replies

  • Nobody a clue. Does Microsoft do something with these messages or is it just food for the trashcan.

    CU
    Monday, May 11, 2009 8:47 PM
  • I get the same error message except that mine is for Photosmart 3210. My printer works fine though with full functionality, but for some reason this keeps coming up as a critical update and always fails to install. Odd thing is that I never needed any update from windows update in Win 7 Beta, teh software from HP worked just fine.
    Saturday, June 06, 2009 6:41 AM
  • If the installation of your other updates work, your hp driver works and the only problem is an error message that can be ignored, you can leave all as it is. If that's not the case, look here:  http://support.microsoft.com/kb/958044/en-us. The way for Vista should work for Win7, too.
    Mobile AMD64 3000+, VIA Apollo K8T800 chipset, 1 G RAM, ATIRadeonMobility 9700, 20x DVDRW, C:XPSP3 (55G),D:WIN7 (25G),F:DATA (250G)
    Saturday, June 06, 2009 7:39 AM
  • Hey bomberjack -

    Have a look-see in the Windows Update history and compare any failed (if you have any) updates with the successfull one's to see if you're missing any updates.

    Try cleaning out the Windows Updates Temporary directory: Windows/SoftwareDistribution.

    Best way to do that is in Safe Mode.  Either F8 before Windows begins to bootup or RUN>msconfig, Boot tab, down below check the SAFEBOOT or Safe boot check-box and then restart.

    In Safe mode, go to the Windows/SoftwareDistribution directory tree on the left pane.  There are 4 folders containing stuff that could be emptied out:

    * DataStore folder: delete the DataStore.edb file.

    * Logs folder(in the DataStore folder) - delete all the files in there.

    * Download - delete everything in there...everything (you really don't need to be in Safe Mode to empty this folder out).

    *EventCache - everything in there can be deleted too.

    That's all the clean-up you need to do.  Go back to RUN>msconfig, Boot tab and uncheck the Safe Boot check-box, then restart.

    When you're back in Windows go ahead an manually run Windows Updates.  Don't be alarmed about not having any Windows Update history anymore.  Any successful Windows Updates will still be there and if you are missing any Windows Updates will detect them any get them ready for you to install.

    With the exception of the Download folder, don't bother trying to empty out the other folders while you're still in Regular Mode Windows.  It won't work.  Some will get deleted but the important one's will not because they're being used by the Windows Updates (not that critical) and/or Application Information (VERY CRITICAL - if you try to stop this service while in Regular Mode Windows it will totally mess up your OS) Services.



    GA P35 DQ6 Mb, Intel Wolfdale 8600 3.33Ghz C2D CPU., 4x2Gb Mushkin DDR2 1066 PC2 8500 Ascents Memory Mods., PNY-nVidia GE Force 8800 GTS (640MB), 4-Western Digital Caviar SATA(2) HDD's (internal), 1 EIDE-USB External; Hauppauge PVR 1600 TV tuner, Dual Monitor: (1) Standard up top, (1) WideScreen below; Altec Lansing Speakers. Here Kitty, Kitty...that's my Kitty Kat, he's a Kat, because he is kat...kat.
    Saturday, June 06, 2009 9:34 AM
  • bomberjack:

    Have you tried DavidLeeDavis's suggestions?

    -Nick
    Tuesday, June 16, 2009 5:12 PM
  • I can't even get Windows 7 to load my HP Photosmart 3210 printer on my network. I've tried several different ways, but can't get it to go no how.
    Monday, June 22, 2009 1:38 PM
  • WORKS great!! Thanks mr David  Awesome! Lee 100% usefull reply.
    Wednesday, August 01, 2012 4:16 AM