802.1X Failure: Network authentication failed due to a problem with the user account


  • Hello - time is urgent on this, so your help is much appreciated!

    I have a new site we're setting up. Clients are Windows 7 Professional laptops authenticating against a Windows 2008 R2 Domain Controller. We are mirroring the 802.1X settings in NPS between two locations - here's our site that works:

    In a nutshell, all Domain Computers should be allowed access to the WIFI network.
    Here's our site that doesn't work:

    The only difference that I can see is the working site has the line "Extensible Authentication Protocol Configuration: Configured" - I don't know how to make that line appear on the other one (or if it even matters).

    On the client side, it fails to connect to the WIFI; when you hit the "tell me more" it displays Network authentication failed due to a problem with the user account.

    Please assist if you're able! Thank you!

    Wednesday, June 13, 2012 9:05 PM


  • Follow-up to my own question, the PEAP authentication did not have a server certificate assigned. Once that was completed, life is good.
    • Marked as answer by JeremyRDS Friday, June 15, 2012 4:00 AM
    Friday, June 15, 2012 4:00 AM

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