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2017-07 Security Monthly Quality Rollup for Windows 7 for x64-base RRS feed

  • Question

  • Starting with this update till today the update will fail. The update number that started it is KB4025341 the one that failed today isKB2952664. This are "Security Monthly Quality Rollups ". All other updates seem to be successful. Almost all updates prior to July 13 2017 all were good.

    Is this a problem with my laptop or with the update?????

    I cannot use restore point because the oldest date is 08/04/2017 and this all started 07/13/2017.

    Please Help.....Gordon Farmer

    Tuesday, August 22, 2017 6:56 PM

Answers

  • What does the windowsupdate.log say about this patch ? ?

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, August 22, 2017 10:33 PM
    Moderator
  • Hi,

    What is the error message when it fails to update?

    To troubleshoot this issue, you can use Windows Update Troubleshooter located at Control Panel>All Control Panel Items>Troubleshooting>System and Security>Windows Update to help you fix the problem.

    Also, you can use System Update Readiness tool to help you troubleshoot the issue, here is the link to download: https://www.microsoft.com/en-sg/download/details.aspx?id=20858 .

    If the issue still exists, you can manually install the kb by downloading them on the Microsoft Windows Update Catalog: https://www.catalog.update.microsoft.com/Home.aspx

    If the above steps can’t deal with the problem, reset the windows update components may be helpful : https://support.microsoft.com/en-sg/help/971058/how-do-i-reset-windows-update-components

     At the same time, you can repair the corrupted system files by running SFC /SCANNOW in CMD as administrator.

    After doing these steps, try to reinstall the kb again. If the issue still exists, please help us collect the cbs.log located at %windir%\logs\cbs and windowsupdate.log located at %windir%\windowsupdate.log.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, August 23, 2017 10:05 AM

All replies

  • What does the windowsupdate.log say about this patch ? ?

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Tuesday, August 22, 2017 10:33 PM
    Moderator
  • Hi,

    What is the error message when it fails to update?

    To troubleshoot this issue, you can use Windows Update Troubleshooter located at Control Panel>All Control Panel Items>Troubleshooting>System and Security>Windows Update to help you fix the problem.

    Also, you can use System Update Readiness tool to help you troubleshoot the issue, here is the link to download: https://www.microsoft.com/en-sg/download/details.aspx?id=20858 .

    If the issue still exists, you can manually install the kb by downloading them on the Microsoft Windows Update Catalog: https://www.catalog.update.microsoft.com/Home.aspx

    If the above steps can’t deal with the problem, reset the windows update components may be helpful : https://support.microsoft.com/en-sg/help/971058/how-do-i-reset-windows-update-components

     At the same time, you can repair the corrupted system files by running SFC /SCANNOW in CMD as administrator.

    After doing these steps, try to reinstall the kb again. If the issue still exists, please help us collect the cbs.log located at %windir%\logs\cbs and windowsupdate.log located at %windir%\windowsupdate.log.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, August 23, 2017 10:05 AM
  • Hi,

    What is going on with the update issue? Have you successfully fixed ?


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, August 31, 2017 7:00 AM