none
Backing up to WD My Book drive RRS feed

  • Question

  • windows says cannot find your disk or network where backups are saved; file explorer cannot find the drive either
    Thursday, May 28, 2020 9:20 PM

All replies

  • Hi,

    Do you mean that this disk not shown in file explorer?

    What is your backup tool?

    If you backup to the local disk, can this process succeeded?

    I also suggest you seek help from here:

    https://support-en.wd.com/app/products/product-detail/p/118

    Best Regards,

    Daniel


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact

    Friday, May 29, 2020 8:32 AM
    Moderator
  • How is the drive connected to the computer? Do you have it connected over the network or USB?

    If it's over USB check if you can see the drive in Disk Management.

    Have you backed up to this drive before?

    Friday, May 29, 2020 3:59 PM