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Windows 8 Password must be changed at next logon loop RRS feed

  • Question

  • Hi

    We have several Windows 8 pc's connecting to a Windows 2003 Domain.

    If a user on Windows 8 has the option "The user must change password at next logon" ticked in ADUC when logging on, they Windows asks the user to change his/her password as it has expired (which is correct) however when you enter in the new password you just go back to the screen where Windows tells you your password has expired and needs to change again. You get stuck in this loop indefinitely.

    If the user changes his/her password without the tick in the "The user must change password at next logon" option, then the user can change his password without a problem.

    This is not happening on our Windows 7 or Windows XP machines

    Please can someone assist
    Friday, November 22, 2013 7:19 AM

Answers

  • Hi,

    Just try to change Password of problematic user account on another computer without such issue or OWA.

    Compare the difference between these computer.

    You can also try to remove the problematic user account from the AD, and re-add to check the results

    Any update, please come back here.


    Kate Li
    TechNet Community Support


    Monday, November 25, 2013 7:18 AM
    Owner

All replies

  • Hi,

    Just try to change Password of problematic user account on another computer without such issue or OWA.

    Compare the difference between these computer.

    You can also try to remove the problematic user account from the AD, and re-add to check the results

    Any update, please come back here.


    Kate Li
    TechNet Community Support


    Monday, November 25, 2013 7:18 AM
    Owner
  • isn't that just a work around ? would it make sense to ask 500 users to change their passwords using OWA when they can't even logon to their computer ? or ask them to use another computer just for changing their expired password ?
    Tuesday, December 17, 2013 11:47 AM
  • Hi,

    We are having exactly the same issue.  Our workaround is to tick the "Password never expires" box in AD.  The user can then change the password after which we untick the box again.  Needless to say this is a real pain as we have 200+ passwords all expiring.

    This only happens with Windows 8 (and 8.1), previous versions let the user change the expired password fine

    We need a fix for this.

    Thanks,

    Wayne

    Monday, January 13, 2014 9:27 AM
  • Sane issue here, I appreciate the workaround but we need a fix, soon.
    Tuesday, January 14, 2014 3:09 PM
  • Same Problem, i have opened another thread which details my problem, is everything included in my post true of you guys also?

    http://social.technet.microsoft.com/Forums/windows/en-US/a386a101-6ee8-49f6-8030-4e546e04da1d/windows-8-problems-changing-an-ad-domain-password?forum=itmanager

    Thursday, January 30, 2014 8:37 AM
  • Resolved, Removing update KB2883201 sorts this.
    Thursday, February 6, 2014 11:55 AM
  • We just experienced this issue also.  Has anyone confirmed if KB2883201 is really the issue and if Microsoft is doing something to fix?
    • Edited by dagonr Wednesday, February 19, 2014 5:21 PM
    Wednesday, February 19, 2014 5:20 PM
  • Removing update KB2883201 resolved the reset password loop issue for me.  Desktops are running Windows 8 on a Server 2003 domain.
    Monday, March 3, 2014 3:46 PM
  • We opened a Microsoft Premier case on this.  They told us this issue has been classified as bug ID 490875 and that a hotfix will be released with the March 11th patches.
    Monday, March 3, 2014 3:59 PM
  • This is the hotfix Premier support stated would resolve the issue.  We are confirming as it appears to be a domain controller hotfix, not a client hotfix, and specific to a Windows 2008 domain controller, not a Windows 2003 domain controller.

    http://support.microsoft.com/kb/2910686


    • Edited by dagonr Wednesday, March 12, 2014 4:45 PM
    Wednesday, March 12, 2014 4:36 PM
  • I am having the exact same problem with the only difference being our Domain controller is on windows 2000.

    I have already tried removing the updates:

    KB3147071

    KB3149090

    KB3146706

    KB3145739

    KB3146963

    KB3148198

    Also checked to see if one of clients had the update KB2883201 installed but did not so know that is not the cause of the problem.

    Can someone please help me?

    Tuesday, November 22, 2016 3:34 PM