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bad pool caller error RRS feed

  • Question

  • Sir i have windows 8 32-bit professional. when i open specific hard drive location i.e local disk E it restart saying BAD POOL CALLER error. here is alink of skydrive where are my dump file please analyze it and answer me.....

    https://skydrive.live.com/#cid=899F33253DF40A69&id=899F33253DF40A69%21111

    • Edited by Eengineer Tuesday, January 15, 2013 7:57 PM
    • Moved by David Wolters Tuesday, May 21, 2013 4:17 PM Moving to a more appropriate forum
    Tuesday, January 15, 2013 7:51 PM

Answers

  • it looks like Avast (aswSP.SYS) is the cause:

    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000000, The caller is requesting a zero byte pool allocation.
    Arg2: 00000000, zero.
    Arg3: 00000001, the pool type being allocated.
    Arg4: 6e557641, the pool tag being used.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0xc2_0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  explorer.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 81e4f05d to 81e25b98
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    nt!ExAllocatePoolWithTag
    WARNING: Stack unwind information not available. Following frames may be wrong.
    aswSP
    
    
    SYMBOL_NAME:  aswSP+2caf3
    
    
        Image path: \SystemRoot\System32\Drivers\aswSP.SYS
        Image name: aswSP.SYS
        Timestamp:        Tue Oct 30 23:43:45 2012
    

    So update Avast or uninstall it, if there is no Windows 8 compatible version.

    btw, why do you use the checked Build (Built by: 9200.16384.x86chk.win8_rtm.120725-1247)?


    "A programmer is just a tool which converts caffeine into code"

    • Marked as answer by Eengineer Wednesday, January 16, 2013 9:45 AM
    Tuesday, January 15, 2013 7:59 PM
    Answerer

All replies

  • it looks like Avast (aswSP.SYS) is the cause:

    BAD_POOL_CALLER (c2)
    The current thread is making a bad pool request.  Typically this is at a bad IRQL level or double freeing the same allocation, etc.
    Arguments:
    Arg1: 00000000, The caller is requesting a zero byte pool allocation.
    Arg2: 00000000, zero.
    Arg3: 00000001, the pool type being allocated.
    Arg4: 6e557641, the pool tag being used.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0xc2_0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    PROCESS_NAME:  explorer.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from 81e4f05d to 81e25b98
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    nt!ExAllocatePoolWithTag
    WARNING: Stack unwind information not available. Following frames may be wrong.
    aswSP
    
    
    SYMBOL_NAME:  aswSP+2caf3
    
    
        Image path: \SystemRoot\System32\Drivers\aswSP.SYS
        Image name: aswSP.SYS
        Timestamp:        Tue Oct 30 23:43:45 2012
    

    So update Avast or uninstall it, if there is no Windows 8 compatible version.

    btw, why do you use the checked Build (Built by: 9200.16384.x86chk.win8_rtm.120725-1247)?


    "A programmer is just a tool which converts caffeine into code"

    • Marked as answer by Eengineer Wednesday, January 16, 2013 9:45 AM
    Tuesday, January 15, 2013 7:59 PM
    Answerer
  • thanks a lot .... It really worked . I got this windows from the microsoft dream spark premium ....

    Wednesday, January 16, 2013 9:45 AM
  • you should install the Retail/free Build. The checked build is only useful for driver developers.

    "A programmer is just a tool which converts caffeine into code"

    Wednesday, January 16, 2013 7:48 PM
    Answerer
  • hey,

    i also have this problem, the problem happens every time i download something from torrent.

    here's the link to the minidump file : https://skydrive.live.com/redir?resid=32E1028D7EB802DB!851


    Friday, March 14, 2014 6:40 AM
  • Hi Andre, 

    May you please analyse my dump file:

    https://onedrive.live.com/redir?resid=6E77FDBE1DA31AF9%21916

    i have had 2 bad pool caller errors in just one week, the second one happening at today (11 May 2014) 

    Sunday, May 11, 2014 6:37 PM