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Reinstalling DirectX 11 on Windows 7

    Question

  • I am using Windows 7 (release candidate).
    while playing games(Need For Speed: Most wanted) the screen suddenly minimizes, but the game shall still be running!
    same thing happens when, i am playing a movie on the media player, all of a sudden, the media player restores its window position from fullscreen.

    i suppose thats an issue with the DirectX, because i dint have this type of issue, until i installed DirectX websetup. it took some of the updates for older versions and since then i am facing this.
    can somebody please suggest me how to fix this?
    Sunday, November 22, 2009 4:54 AM

Answers

  • Hi,

     

    DirectX websetup installs some DirectX components which does not included in DirectX 11.

     

    In addition, we cannot uninstall or reinstall DirectX 11.

     

    You may run dxdiag.exe to check the current DirectX version.

     

    To troubleshoot the issue, I would like to suggest you update the display card driver for Windows 7 first and test the issue in Clean Boot.

     

    If the issue persists, I also would like to suggest you run System Restore to check the issue.

     

    Good luck!


    Arthur Li - MSFT
    Tuesday, November 24, 2009 5:09 AM
    Moderator