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Windows 1903 folder redirection issue RRS feed

  • Question

  • I have a folder redirection issue since I started to deploy Windows 10 1903. I have a gpo that redirect Documents, Desktop, Favorites, Pictures, etc folders to OneDrive for business. Before,with windows 1803, everything was working fine. But now,I have an issue with the Desktop redirection on Windows 1903.

    These are the steps to reproduce the issue:

    1- The user is added to the the redirection GPO and he logs on his regular machine. Files are moved to the local OneDrivesync folder in a "Desktop" folder. This step works as expected.

    2- If the same user logs on another machine where he never logged before, OneDrive connect on the first logon and the redirection GPO cannot by applied at this time which is expected. 

    3- The second time the user logs on the new machine, the GPO is applyed and folders are redirected and content moved to the OneDrive sync folder expect for the Desktop. 

    It seams that if there's already a shortcut or a file on the desktop with the same name as a file in the OneDrive Desktop folder, the redirection doesn't apply. If there's nothing on the desktop of the new computer or files with different names, it works. I have a folder redirection error event 502 in the application log with the "The copy functions cannot be used" error description. 

    This setup used to work well with 1803 even with files with same name.

    Any of you had a similar problem?

    Friday, October 18, 2019 2:14 PM

All replies

  • Hi,

    Thanks for posting in our forum.

    >>I have a folder redirection error event 502 in the application log with the "The copy functions cannot be used" error description. 

    Could you please provide the detailed event message? there should have other information logged in the event.

    In addition, please verify the current applied group policy, to see if there has some policy which could cause the issue?

    Best Regards,

    William


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    Tuesday, October 22, 2019 9:58 AM
    Moderator
  • Hi,

     

    Just want to confirm the current situations.

     

    Please feel free to let us know if you need further assistance.

     

    Best Regards,

    William


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 25, 2019 8:49 AM
    Moderator
  • The GPO is applied as some other folder redirection applied by the same GPO are working Ex Image, Documents, etc

    Windows build : 18362.356

    OneDrive build : 19.152.0927.0012

    Application Event log messages are in French so I'll try to translate my best:

    Failed to apply policy and redirect folder "Desktop" to "c:\users\xxxxx\OneDrive - xxx\Desktop"
    Redirection options=0x80001211
    The following error occurred: "Failed to copy files from "C:\Users\xxxxx\Desktop" to "c:\users\xxxxx\OneDrive - xxx\Desktop". This may be due to one or more files under the source or target folders with a fully qualified file name longer than 256 characters.".
    Error details: "The copy functions cannot be used."

    The fact that there no file with a path longer than 256 characters on the desktop.

    Friday, October 25, 2019 7:37 PM