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failed to open "Software\Policies\Microsoft\WindowsUpdate (0x80070002) RRS feed

  • Question

  • Hello, 

    Has anyone has encountered the error "failed to open "Software\Policies\Microsoft\WindowsUpdate (0x80070002)" task sequence on SCCM? The .WIM is captured from a standalone PC (not created via Virtual) using DISM. 

    Regards,

    MC C 

    Monday, August 3, 2020 1:32 PM

All replies

  • Monday, August 3, 2020 5:44 PM
  • Hi MC C,

    Thanks for posting in TechNet.

    1. The error 0x80070002 means "The system cannot find the file specified". This is often seen when the DP can't be reached. Please help check if you have configured the configure Network Access Account?
    Here is a helpful article to check the Network Access Account's configuration:
    check the Network Access Account's configuration

    2. Please help check the smsts.log to see if there are any related errors on our client.
    Here is a helpful article to check the SMSTS.log:
    how to check the smsts.log during the OSD

    3. Was the task sequence failure on your side caused by a problem with the "Software\Policies\Microsoft\WindowsUpdate" registry? Could we provide more related information to solve this issue?

    4. May we try to use SCCM capture media to catch a reference image?
    Here is an excellent guide to deploy the task sequence:
    step by step to deploy the task sequence

    Best regards,
    Fiona Yan


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    • Edited by fionay Tuesday, August 4, 2020 8:11 AM
    Tuesday, August 4, 2020 7:38 AM
  • Hi,

    Just checking in to see if there is any update. We haven't heard from you for a few days and would like to know the current status of the problem. Is the problem solved? Do you need any further assistance? Look forward to hearing from you.

    Best regards,
    Fiona Yan


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    Thursday, August 6, 2020 7:48 AM