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Windows update cannot currently check for updates because the service is not running. You may need to restart your computer

    Question

  • I have read the forums for this question before. when trying to update windows so that i may download a newer version of zune to use with my window's phone I recieve this "window update cannot currently check for updates becuase the service is not running. You may need to restart your computer." while i am checking for updates in the systems and securites section of my control panal. I have a Refurbished Gateway Touchscreen computer. It came with windows 7. Restarting has done nothing to help. Please help me fix this problem.
    Tuesday, November 29, 2011 5:30 PM

Answers

All replies

  •  

    Try downloading newest version of windows update agent.

    http://support.microsoft.com/kb/949104

    Make sure "Windows Update" is not disabled, set it Automatic startup type and start the service if required

    • Proposed as answer by Brano Lukic Friday, December 02, 2011 6:56 PM
    Tuesday, November 29, 2011 6:14 PM
  • Hi,

    Please check Windows Update service's running status, make sure it is automatic. If not, change and start it.

    Also, if you received any error message, please post them here.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Thursday, December 01, 2011 9:17 AM
    Moderator
  • Hi,

    According to your all suggestion,I have verified all the setting are perfect than also its shows same error.

    Give the proper solution.

    Monday, May 21, 2012 9:15 PM
  • Hi,

    According to your all suggestion,I have verified all the setting are perfect than also its shows same error.

    Give the proper solution.

    Same problem here. Service is not only set to Automatic, but I've rebooted and it is listed as Started, yet Windows Update still complains that the service is not running. :[
    Saturday, May 26, 2012 2:25 PM
  • Besides Windows Updates you also need "Background Intelligent Transfer Service" to be started.

    You can either set it to Automatic or start it manually and then try to download the updates.

    If it still doesn't work then try microsoft fixit

    http://support.microsoft.com/kb/971058

    • Proposed as answer by Ivascu Wednesday, September 05, 2012 5:56 AM
    Saturday, May 26, 2012 5:26 PM
  • I have the same problem, and I have tried everything suggested on the MS website. I have tried the automatic fixit repair tool, i have tried starting the update process manually, i have tried installing the current windows update agent, and i have tried enabling background intelligent transfer service. None of these have worked. Please provide a working solution.
    Sunday, May 27, 2012 7:14 AM

  • Hi,

    I have the same problem on two Windows Server 2008 R2 with SP1. I also tryed the above mentioned solutions but they also did not work for me.

    Best regards
    Herbert
    Tuesday, May 29, 2012 9:27 AM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

    Tuesday, May 29, 2012 10:40 AM
  • This worked for me, Thanks.
    Tuesday, May 29, 2012 1:40 PM
  • Hi,

    this also worked for my two servers.

    Thank you very much.
    Herbert
    • Proposed as answer by hkillerm Tuesday, May 29, 2012 1:41 PM
    Tuesday, May 29, 2012 1:41 PM
  • Thanks! Worked for me...
    Tuesday, May 29, 2012 4:01 PM
  • This also worked for me.

    Thanks for the tip

    Tuesday, May 29, 2012 5:56 PM
  • This worked for me also.  Great job Daniel Q.  Kudos and I give you two votes on this one.  You Rock!!!
    Tuesday, May 29, 2012 11:07 PM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

    copy that, worked for me on Win 08 R2 SP1
    Wednesday, May 30, 2012 12:03 AM
  • Thanks.. it worked for me

    Wednesday, May 30, 2012 8:59 AM
  • Worked perfectly - Thanks!!

    Ben Mitchell

    Wednesday, May 30, 2012 12:37 PM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

    Thank you very much! This fixed the problem!
    • Proposed as answer by JD Davis Wednesday, May 30, 2012 1:56 PM
    Wednesday, May 30, 2012 1:56 PM
  • I am having same issued with a laptop with Windows 7.. I tried the first 3 steps except what seems to work for server.. does anyone have any other ideas?

    Wednesday, May 30, 2012 3:38 PM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

    Worked perfectly for me.  Thank you.
    • Proposed as answer by MShiraz Friday, June 08, 2012 7:41 AM
    Thursday, May 31, 2012 6:33 PM
  • Thank you! Worked for me!
    Wednesday, June 06, 2012 1:58 AM
  • worked for me.

    Thanks

    Friday, June 08, 2012 7:40 AM
  • Looks like this is working for me too, Windows 7 laptop. Thanks a lot
    Sunday, June 10, 2012 1:57 PM
  • this also worked for me on windows seven thanks heaps attempting the update process now
    Monday, June 11, 2012 2:53 AM
  • Worked for me - Windows 2008 R2


    Dane!

    Wednesday, June 13, 2012 11:21 PM
  • You're a frickin' genius.  Nice work.  Thanks much!
    Thursday, June 14, 2012 3:52 PM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

    This Worked Perfect.  Thank you.  
    Monday, July 02, 2012 11:53 PM
  • Thats the ticket!   thanks for the post.  worked perfectly!

    Tuesday, July 10, 2012 6:51 PM
  • Or you can just run the Microsoft Fix It program:  http://support.microsoft.com/mats/windows_update/
    Wednesday, August 08, 2012 6:39 AM
  • Worked!!  Thank you!!!
    Friday, August 17, 2012 3:22 AM
  • Worked Great !!!  Super easy fix.  Thank You Very Much.

    Sunday, August 19, 2012 11:09 PM
  • it works for Windows 7 x64, thank you  very much
    Wednesday, August 22, 2012 1:47 PM
  • hey daniel, I can't find the Windows Update Service at all!

    what should I do???????

    Thursday, August 30, 2012 2:30 PM
  • Thanks .......It worked for me...:) :)
    Wednesday, September 12, 2012 8:26 AM
  • Friend, thank you. Your tip solved a big problem we were facing. Corrected serious difficulties through updates.
    Very grateful!
    Monday, September 17, 2012 4:56 AM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)

    That worked, cheers!
    Wednesday, September 19, 2012 11:24 AM
  • I'm running WHS 2011, and solved my problem by closing the Windows Update Service as well as the Background Intelligent Transfer Service, deleting the contents of C:\Windows\Software Distribution and then restarting the server.

    Thanks!

    Sunday, November 04, 2012 7:35 PM
  • Works for me, Thanks Daniel

    Friday, November 23, 2012 2:48 PM
  • I've got the error, but Windows Update service isn't listed! Also BITS is missing. I tried to run "wuauserv" but file can't be found. My install must be pretty messed up. I had malware that did a lot of nasty stuff so I will probably need to reinstall.
    Thursday, November 29, 2012 9:03 AM
  • Hi,

    This worked for me (Windows Server 2008 R2):

    • go to services and stop Windows update service
    • locate C:\Windows\SoftwareDistribution\ folder and delete all its content
    • start Windows update service
    • check for updates

    (http://jndm.net/2011/09/28/how-to-fix-windows-update-cannot-currently-check-for-updates-because-the-service-is-not-running/)


    This solution worked on a server that I just inherited as well.  Thanks, Daniel!!!!
    Wednesday, March 06, 2013 7:16 PM
  • Thanks

    This fix worked for me on Win7 Professional 64 bit

    :)

    Wednesday, June 26, 2013 5:58 PM
  • This worked for me, aswell. Using windows 7
    Monday, July 01, 2013 3:15 AM
  • Thank you! This helped
    Friday, December 27, 2013 5:29 AM
  • This got me out of trouble, but I had to do the following to get it going as I still had the error message, click change settings and allow windows to install updates automatically. You can go and change it back later, it then proceeded to allow me to download.


    kw

    Friday, December 27, 2013 3:35 PM
  • Worked on Laptop with Win 7. Excellent Advice.

    Wednesday, January 29, 2014 9:16 AM
  • Likewise. This is the last piece of the puzzle. You need to have it set to install automatically. As kw says you can change that setting after the initial go-round.
    Saturday, January 24, 2015 2:24 PM
  • This worked for me.  Thanks a million.
    • Proposed as answer by SamirF Monday, February 02, 2015 12:05 AM
    Monday, February 02, 2015 12:04 AM
  • Worked for me.  Thanks.
    Friday, March 06, 2015 6:31 PM
  • This worked for me! Thanks!!!!
    Monday, July 20, 2015 6:16 PM
  • Thanks. Worked.
    Tuesday, September 01, 2015 1:30 PM
  • Thanks, looked for days trying to fix this.  Running WHS 2011 on Hyper-V VM when a virtual disk went down while trying to resize.  Replaced the virtual disk with a Raid 5 array, reloaded the WHS VM and all was just peachy, except could not get the windows update service to work (continually failed with error C800044E).

    This fixed it for me, thanks again for posting it.

    Tuesday, September 22, 2015 6:10 PM
  • Thanks ,, working fine
    Monday, March 21, 2016 7:38 AM