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How do I add a website to the Windows Firewall Exceptions?

    Question

  • I am experiencing connection issues attempting to update one of my Windows 7 64 bit machines.  I am running Windows Firewall.  My security software is Antivirus only (no firewall, no smart search security, just AV only).    The specific error I am getting is 

    Windows Update error 80072ee2  

    http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072ee2  

    The Microsoft technote for that error (link above) explains that the default configuration of Windows firewall should include exceptions to the Windows Update site(s).  I just uninstalled a third-party firewall and am now using Windows firewall.  I want to verify the update sites are included as exceptions in my firewall, but I have no idea how to do that.  

    The specific sites I need to verify are:

  • http://*.update.microsoft.com

  • https://*.update.microsoft.com

  • http://download.windowsupdate.com

    Thanks in advance, 

    -Devin.

Thursday, August 25, 2011 12:30 PM

Answers

  • Hi,

     

    I would like you to know Windows Firewall won't block Windows Update sites by default. You can disable Windows Firewall to check if the issue is related to it or add these sites into trust site to check the result.

     

    Internet Option -> On Security tab -> choose Trusted sites -> click Sites button -> add those sites into list. If the issue persists after disabling firewall, please re-enable it and try the following ways.

     

    1. Clear proxy

    ------------------------

    a. Open "Internet Explorer" -> Under "Tools" -> select "Internet Options" -> Click on the "Connections" tab -> Click "LAN Settings".

    b. uncheck any option in this windows.

    c. Click "Start" ->type cmd in search box -> right click cmd and run as administrator.

    d. type command: proxycfg –d<sub></sub>

     

    2. Scan for virus

    http://www.microsoft.com/security/scanner/en-us/default.aspx

     

    3. Perform clean boot and disable security software(your antivirus) temporarily.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, August 29, 2011 10:06 AM
    Moderator

All replies

  • Devin,

    Can you post the contents of c:\windows\windowsupdate.log on www.pastebin.org and provide me the link?
    Did you try to disable the windows firewall temponary? Do you need to configure a proxy server to access the internet?

    kind Regards
    DFT


    IM me - TWiTTer: @DFTER

    Thursday, August 25, 2011 2:44 PM
  • What if you just restore defaults?

     

    http://windows.microsoft.com/en-US/windows7/Restore-Windows-Firewall-settings

    Thursday, August 25, 2011 2:53 PM
  • Hi,

     

    I would like you to know Windows Firewall won't block Windows Update sites by default. You can disable Windows Firewall to check if the issue is related to it or add these sites into trust site to check the result.

     

    Internet Option -> On Security tab -> choose Trusted sites -> click Sites button -> add those sites into list. If the issue persists after disabling firewall, please re-enable it and try the following ways.

     

    1. Clear proxy

    ------------------------

    a. Open "Internet Explorer" -> Under "Tools" -> select "Internet Options" -> Click on the "Connections" tab -> Click "LAN Settings".

    b. uncheck any option in this windows.

    c. Click "Start" ->type cmd in search box -> right click cmd and run as administrator.

    d. type command: proxycfg –d<sub></sub>

     

    2. Scan for virus

    http://www.microsoft.com/security/scanner/en-us/default.aspx

     

    3. Perform clean boot and disable security software(your antivirus) temporarily.

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, August 29, 2011 10:06 AM
    Moderator