Hello – I am a part of the Windows Vista SP1 Development team at Microsoft. We’re sorry you are not having a good experience with Windows Vista SP1. We would like make you aware that Windows Vista customers are entitled to no-fee support for issues that relate to the SP1 update from Microsoft Help & Support. Microsoft Help & Support provides you with email, chat, or telephone support where you can talk to a Microsoft Support Agent to assist in troubleshooting your installation issue. Please click on this link and open up a case with our product support services teams:
Microsoft is conducting an online survey to understand your opinion of the Technet Web site. If you choose to participate, the online survey will be presented to you when you leave the Technet Web site.