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Issue connecting to Wifi RRS feed

  • Question

  • I recently lost connection to the internet, my connection bars are full, but there is a yellow triangle "!" over the bars, it reads "No internet access".  No one else in the building seems to be having issues, my roommate a few feet away can connect just fine to the network.  If I click to troubleshoot the issue, the issue comes up to be "Windows can't communicate with the device or resource(Primary DNS Server)."  I have tried a few things, but nothing has helped the issue, would appreciate any help, thanks.

    Friday, December 9, 2011 3:35 AM

All replies

  • hello

    run ipconfig command to get your primary DNS server address then ping that address. paste results here.

    Friday, December 9, 2011 10:35 AM
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
    C:\Users\Michael>ipconfig
    Windows IP Configuration

    Ethernet adapter Local Area Connection 2:
       Connection-specific DNS Suffix  . :
       IPv4 Address. . . . . . . . . . . : 192.168.117.2
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Default Gateway . . . . . . . . . : 192.168.117.1
    Wireless LAN adapter Wireless Network Connection 3:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Wireless LAN adapter Wireless Network Connection 2:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Wireless LAN adapter Wireless Network Connection:
       Connection-specific DNS Suffix  . : Versiworks
       Link-local IPv6 Address . . . . . : fe80::ddec:e9f3:553e:7a0e%13
       IPv4 Address. . . . . . . . . . . : 192.168.182.94
       Subnet Mask . . . . . . . . . . . : 255.255.255.255
       Default Gateway . . . . . . . . . : fe80::8198:e701:644e:dc9d%13
                                           192.168.182.1
    Ethernet adapter Local Area Connection:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : E-DL.COM
    Tunnel adapter Local Area Connection* 14:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Tunnel adapter Local Area Connection* 9:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Tunnel adapter isatap.{6114A257-48F6-449E-BBC8-A4DD598ED1D6}:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
       Connection-specific DNS Suffix  . :
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:18c7:3b85:516a:55
       Link-local IPv6 Address . . . . . : fe80::18c7:3b85:516a:55%21
       Default Gateway . . . . . . . . . : ::
    Tunnel adapter isatap.Versiworks:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . : Versiworks
    Tunnel adapter isatap.{B4D2C077-A397-4C05-9522-31E4E02F3826}:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Tunnel adapter isatap.E-DL.COM:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    Tunnel adapter isatap.{C330D4A9-8B5A-4065-968B-56F90DD3F3D5}:
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
    C:\Users\Michael>
    Friday, December 9, 2011 9:21 PM
  • Not really sure what is needed out of that, sorry.

     

    Friday, December 9, 2011 9:21 PM
  • Try doing an "ipconfig /all" to get the DNS and DHCP info we need.

    Jerry


    • Edited by jwitalka Friday, December 9, 2011 9:53 PM
    Friday, December 9, 2011 9:52 PM