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resource and performance monitor error message RRS feed

  • Question

  • Error message from resource and performance monitor.  Can someone help me how to fix it.

    MpKslc5db76f3, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_MPKSLC5DB76F3\0000.

    I also have numerous controller class entries from the monitor.

    Wednesday, March 9, 2011 4:53 AM

Answers

  • Hi,

     

    What is your device with the error? If any TV program is installed or Windows Security Essentials  is installed, please update them first.

     

    The issue is most likely cause by incorrect drivers for the hidden device. Please go to Device Manager, hit View and click show hidden devices, find and uninstall the problematic hidden device, then download the latest drivers for the device from the manufacture's site and install it manually.

     

    If the issue persists, please try the Clean Boot.

     

    http://support.microsoft.com/kb/929135

     

    Best Regards,

    Niki


    Please remember to click "Mark as Answer" on the post that helps you, and to click "Unmark as Answer" if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Vivian Xing Tuesday, March 15, 2011 9:50 AM
    Friday, March 11, 2011 8:44 AM