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Backup taking an extermely long time or hanging up RRS feed

  • Question

  • I am trying to do a backup to an internal hard drive (E) using the Windows 7 backup.  It seems to hang up when creating the system image at about (58%).  Is has been at 58% for hours.  There are only 50GB being used on drive (C) which I am backing up.  What's happening?  I have an external Free Agent Disk dive (H) that is being bing listed as a Hard Disk Drive.  Could it be trying to back up too?  Any suggestions would help.
    Monday, December 26, 2011 12:26 AM

Answers

  • Hi,

     

    Except collecting information and checking service, you can try the following suggestions for a test.

     

    1. Uncheck system image to verify if the backup can be done successfully.

    2. Before doing backup, check disk first.

    3. Before doing backup, perform clean boot and disable your security software temporarily.

     

    Regarding the H drive, which kind of backup do you want to perform? System image or Windows Backup? If it is displayed in the backup drive list, you can perform it.

     

    Best Regards,

    Niki


    Niki Han

    TechNet Community Support

    Tuesday, December 27, 2011 8:39 AM
    Moderator
  • Turn off the User Account Control while backing up and log in as the Administrator to test the backup function.

    Doing a schedule backup, the below requirment is needed:
    1. The computer is running normally in schedule time
    2. The backup files do not be used by other process or program
    3. The power state is normal
    4. The schedule backup user has full permission to perform backup

    Check a drive for errors

    You can solve some computer problems by checking a drive or drives for errors. For example, you can check your computer's primary hard disk to fix some performance issues, or you can check an external hard drive if it's not working properly.

    1. Open Computer by clicking the Start button , and then clicking Computer.
    2. Right-click the drive that you want to check, and then click Properties.
    3. Click the Tools tab, and then, under Error-checking, click Check now.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
        i. To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.
       ii. To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.
      iii. To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
    4. Click Start.
    Tuesday, December 27, 2011 9:19 AM

All replies

  • Check your system event viewer for any service failed to start.

    You will probably find VSS is not started or unable to start.

     

    Monday, December 26, 2011 3:43 AM
  • Hi,

     

    Except collecting information and checking service, you can try the following suggestions for a test.

     

    1. Uncheck system image to verify if the backup can be done successfully.

    2. Before doing backup, check disk first.

    3. Before doing backup, perform clean boot and disable your security software temporarily.

     

    Regarding the H drive, which kind of backup do you want to perform? System image or Windows Backup? If it is displayed in the backup drive list, you can perform it.

     

    Best Regards,

    Niki


    Niki Han

    TechNet Community Support

    Tuesday, December 27, 2011 8:39 AM
    Moderator
  • Turn off the User Account Control while backing up and log in as the Administrator to test the backup function.

    Doing a schedule backup, the below requirment is needed:
    1. The computer is running normally in schedule time
    2. The backup files do not be used by other process or program
    3. The power state is normal
    4. The schedule backup user has full permission to perform backup

    Check a drive for errors

    You can solve some computer problems by checking a drive or drives for errors. For example, you can check your computer's primary hard disk to fix some performance issues, or you can check an external hard drive if it's not working properly.

    1. Open Computer by clicking the Start button , and then clicking Computer.
    2. Right-click the drive that you want to check, and then click Properties.
    3. Click the Tools tab, and then, under Error-checking, click Check now.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
        i. To automatically repair problems with files and folders that the scan detects, select Automatically fix file system errors. Otherwise, the disk check will report problems but not fix them.
       ii. To perform a thorough check, select Scan for and attempt recovery of bad sectors. This scan attempts to find and repair physical errors on the drive itself, and it can take much longer to complete.
      iii. To check for both file errors and physical errors, select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
    4. Click Start.
    Tuesday, December 27, 2011 9:19 AM