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Need fix for Microsoft Visual C++ Runtime Library Runtime Error

    Question

  • Every time I want to download or see a pdf file on the net, this error window appears.

    Microsoft Visual C++ Runtime Library
    Runtime Error
    Program:C:\Program Files\Internet Explorer\iexplore.exe
    This application has requested the Runtime to terminate it in an unusual way.
    Please contact the application's support team for more information

    If I click ENTER for a few times, it will show an ieframe.dll error.

    I'm using windows 7 and IE 9. The "Tool" function on the top left hand corner is somehow disabled.

    Methods I've tried: 1. Download Microsoft Visual C++ 2010 Redistributable Package (no use)

    2. Clean boot using MSCONFIG (no use) (since I must surf the net to download or see the pdf file. But the problem is on the Internet Explorer.)

    3. Uninstall IE 9 and reinstall it (no use)

    Could someone please help me ? Thank you very much.


    • Edited by mary JK Friday, June 08, 2012 12:45 AM
    Thursday, June 07, 2012 2:26 PM

Answers

  • 1. Exit all programs, including Internet Explorer.

    2. From Start. Type the following command in the Start Search box, and then press ENTER: inetcpl.cpl

    3. The Internet Options dialog box appears. Click the Advanced tab.

    4. Under Reset Internet Explorer settings, click Reset. Then click Reset again. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

    5. Start Internet Explorer again.

    Regards

    Milos

    • Marked as answer by mary JK Friday, June 08, 2012 12:44 AM
    Thursday, June 07, 2012 6:03 PM

All replies

  • 1. Exit all programs, including Internet Explorer.

    2. From Start. Type the following command in the Start Search box, and then press ENTER: inetcpl.cpl

    3. The Internet Options dialog box appears. Click the Advanced tab.

    4. Under Reset Internet Explorer settings, click Reset. Then click Reset again. When Internet Explorer finishes resetting the settings, click Close in the Reset Internet Explorer Settings dialog box.

    5. Start Internet Explorer again.

    Regards

    Milos

    • Marked as answer by mary JK Friday, June 08, 2012 12:44 AM
    Thursday, June 07, 2012 6:03 PM
  • Thanks, Milos.  I had the same problem until I read your solution!
    Monday, June 25, 2012 4:22 PM
  • Awesome! This has been a nagging problem for one of my users for quite some time. Who would've known it was so simple to fix!

    Thanks Milos

    Thursday, July 19, 2012 3:15 PM
  • Did not work for me
    Thursday, April 11, 2013 3:49 AM
  • Did not work for me either.

    Saturday, September 13, 2014 7:01 AM
  • Sweet - thank you so much, worked right away :)
    Thursday, February 25, 2016 4:32 PM