Keyboard and Mouse stop working after Window 8 Login


  • Hello,

    I recently installed Windows 8 onto my Toshiba laptop and everything has been working great. Although sometimes when i boot up my machine and i log in the keyboard and mouse or any peripheral volume control etc, don't work on the start screen. I have the proper Windows 8 Professional 64 bit copy released on the 26 Oct. I did just recently receive a large windows update but the problem is still evident. As i said it only happens sometimes but is a major annoyance as i must hard boot multiple times before it will work again.

    Tuesday, October 30, 2012 11:58 PM


  • Hi,

    It seems the driver issue.

    You may contact to Toshiba Support team and check if this model laptop is ready for Windows 8.

    Kim Zhou

    TechNet Community Support

    Thursday, November 01, 2012 9:11 AM