locked
regarding unexpected shutdown of my pc RRS feed

  • Question

  • suddenly my system is turning blue displaying a message that "something went wrong.we require some error info.your pc gets restarted."why it is coming like that?even after shutting down ,its not restarting.....please answer me.it is also showing that is is "BAD POOL HEADER".what should i do to avoid that?
    Tuesday, November 20, 2012 4:43 PM

Answers

  • Remove your anti-virus and use Kaspersky, Mcafee. (Windows Defender is sufficient though)

    If this doesn't help then run windows 8 in safe mode and refresh the device (expect data loss)

    ----------------------
    Please mark this as the answer if your question has been answered


    vamp-re, iOS JB Dev.

    • Marked as answer by Niki Han Friday, November 30, 2012 7:48 AM
    Tuesday, November 20, 2012 5:15 PM