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Runtime Error when trying to view pdf file from website

    General discussion

  • I am having probelm while opening a pdf from the website and it throws me the following error. Did try to do reasearch and find solution, couldn't find any useful materials. 
    Error:
    Runtime Error!
    Program: C:\Prpgram Files\Internet Explorer\IExplore.exe
    This application has requested the runtime to terminate it in an unusual way. Please contanct the application's support team for more information.
    Steps I am doing is:
    1) I am basically opening a pdf file from a website. It throws this error for the first time. After this, the IE closes.
    2) Now I open a new browser and do the same steps it produces the output without any error.
    My observa
    • Changed type Niki Han Monday, January 23, 2012 2:05 AM
    • Moved by Carey FrischMVP, Moderator Monday, June 11, 2012 5:30 AM Moved to more appropriate forum (From:Windows 7 Application Compatibility)
    Friday, January 13, 2012 6:11 PM

All replies

  • Which Internet Explorer version are you using? Which Adobe Acrobat (or any other PDF viewer) version are you using?
    Check the Windows "Application" log in the Event Viewer to see if there's any record related to this problem; then post more detailed informations here about the problem and yous system.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    • Edited by Luigi Bruno Friday, January 13, 2012 11:58 PM
    Friday, January 13, 2012 11:57 PM
  • Follow the thread at the following address

    http://social.technet.microsoft.com/Forums/it-IT/w7itproappcompat/thread/7538dd9b-683d-4e8e-b6c2-96849ae96a24

    Please, do not post repeatedly the same question.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Friday, January 13, 2012 11:59 PM
  • Thanks for your reply. I am using Adobe Reader 9.5 and running on Windows XP, SP 3 and IE 7.0. I did try to see the error in Event Viewer under Control Panel -->Administrative Tools-->Event View-->Internet Explorer. But no logs were present. I also, tested in Windows 7, IE 8 with Adobe Reader 9.5 and same result. I had to re-post the question because,  http://social.technet.microsoft.com  site wasn't allowing me to post the question. After a few try's it posted, but only part of question. So I had to redo it again and tried in different browsers, but no use. Apologies for that. Here is my complete question. Hope it works this atleast. Is there a way where I can email the question to this forum? If yes, please let me know the email id. anycase, here's another try to post the question.

    I am having probelm while opening a pdf from the website and it throws me the following error. Did try to do reasearch and find solution, couldn't find any useful materials.

    Error:

    Runtime Error!

    Program: C:\Prpgram Files\Internet Explorer\IExplore.exe

    This application has requested the runtime to terminate it in an unusual way. Please contanct the application's support team for more information. 

    Steps I am doing is:

    1) I am basically opening a pdf file from a website. It throws this error for the first time. After this, the IE closes.

    2) Now I open a new browser and do the same steps it produces the output without any error.

     

    My observation: When the PDF file is downloaded for the first time, it went to the temp folder. and IE threws up the above error message. So the nexttime when the same file is requested, the IE didn't say any error and it opened the file. Now, I deleted the pdf from the temp folder and tried to access the pdf from the web site. Again, the error appeared.

     

    Can any one let me know the real reason for this and fix for this problem.

    Friday, January 20, 2012 7:12 PM
  • You are also posting in the WRONG forum.

    Note the subject of this forum is Windows 7 Application Compatibility with the emphasis on Windows 7.

    The Windows XP Service Pack 3 (SP3) forum is @ http://social.technet.microsoft.com/Forums/en-US/itproxpsp/threads


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Friday, January 20, 2012 8:03 PM