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Windows 7 pc freezes when I try to print

    Question

  • Hi all,

    I've recently purchased a new Epson Workforce 325 printer and installed it on both my desktop & laptop. The laptop prints fine but the desktop keeps freezing when I print. I've tried installing the latest drivers from the Epson website but that hasn't improved things. The desktop runs on Windows 7 64 bit and the laptop on XP.

    I've returned the desktop to the shop and the hardware has been checked and I am assured that evrything is working correctly. Windows 7 was also removed and reinstalled.

    The error message I'm getting is:

    The print spooler failed to regenerate the printer driver information for driver EPSON TX320 WorkForce320 Series for environment Windows x64. Win32 system error code 2114 (0x842). This can occur after an operating system upgrade or because of data loss on the hard drive.

    Has anyone had this problem before? Does anyone know how I can rectify this?

    Please help me end my frustration!!!

    Thanks

    Monday, February 07, 2011 4:07 AM

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