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Error 0x80073712 on installing Windows 7 SP1

    Question

  • Hi

     

    When installing Windows 7 SP1, i get the following error: 0x80073712

     

    The last few lines from my CBS.log is:

     

    2011-04-18 17:13:34, Info                  CBS    SQM: Ignoring upload request because the sample type is not enabled: Standard
    2011-04-18 17:13:34, Info                  CBS    Enabling LKG boot option
    2011-04-18 17:13:34, Info                  CBS    Restored system sleep block state: 0x80000000
    2011-04-18 17:13:34, Info                  CBS    SPI: Error callback - 0x80073712
    2011-04-18 17:13:34, Info                  CBS    Exec: Processing complete.  Session: 30146008_3451283899, Package: Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2011-04-18 17:13:34, Error                 CBS    Failed to perform operation.  [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2011-04-18 17:13:34, Info                  CBS    Session: 30146008_3451283899 finalized. Reboot required: no [HRESULT = 0x80073712 - ERROR_SXS_COMPONENT_STORE_CORRUPT]
    2011-04-18 17:13:34, Error                 CBS    SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x80073712
    2011-04-18 17:13:34, Error                 CBS    SPI: (CSPICbsClient::ChangeState:519)Failed to finalize CBS session to install package hr=0x80073712
    2011-04-18 17:13:34, Error                 CBS    SPI: (CSPCInstallTask::Execute:1010)Failed to install package with identity Package_for_KB976932~31bf3856ad364e35~amd64~~6.1.1.17514 hr=0x80073712
    2011-04-18 17:13:34, Info                  CBS    SPI: Reporting Failed package event
    2011-04-18 17:13:34, Error                 CBS    Cannot finalize a session that has been finalized. [HRESULT = 0x800f0842 - CBS_E_SESSION_FINALIZED]
    2011-04-18 17:13:34, Info                  CBS    Session: 30146008_3451283899 finalized. Reboot required: no [HRESULT = 0x800f0842 - CBS_E_SESSION_FINALIZED]
    2011-04-18 17:13:34, Error                 CBS    SPI: (CSPICbsClient::Finalize:737)Failed to finalize session hr=0x800f0842
    2011-04-18 17:17:20, Info                  CBS    SPI: Deleting directory: C:\86cea98425f09c3c81b52b01d48645\1bca30b014d878a4e371f50c\0437f0c3fb8f9c4a9593608127.  ret=0
    2011-04-18 17:17:20, Error                 CBS    SPI: (CSPInstall::Install:1583)Failed executing Install task hr=0x80073712
    2011-04-18 17:17:20, Info                  CBS    SPI: Ending SP Installation
    2011-04-18 17:17:20, Error                 CBS    SPI: (PerformSPInstallation:833)Failed to install SP using UI hr=0x80073712
    2011-04-18 17:17:20, Error                 CBS    SPI: (wmain:1105)Failed to perform SP installation hr=0x80073712
    2011-04-18 17:17:20, Info                  CBS    SPI: Reporting Failed event

     

    Any help will be greatly appreciated
    Monday, April 18, 2011 3:50 PM

Answers