Hello. I am missing the option that while right clicking on the desktop for add a New folder. I have found the fix but have tried to fix it myself, without any success. Is there a way that I could get a TECH to access my PC and fix this issue?
There is a possibility this is related to a registry setting.
There are a number of utilities that will allow remote access to fix issues of this type.
Before going down that route, what did you do to try to rectify the issue. Is there anything we may be missing?
Before going any further, you might try to perform a system restore and restore the system to a point where the issue does not appear.
Hope it helps.
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- Marked as answer by Tracy CaiMicrosoft contingent staff, Moderator Friday, May 03, 2013 8:06 AM