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Folder issues RRS feed

  • Question

  • I cannot access any of my folders such as pictures, favorites etc, I would really appreciate it if my problem will be solved as soon as possible. Thank you!
    Tuesday, October 22, 2019 11:04 PM

All replies

  • Firstly, check the user folders permission, take ownership of them.

    If no help, it is possible that your user profile has corrupted and user folders’ permissions also fail.

    Kindly switch to the built-in Administrator account, go to C:\Users, find out the folder which is named by your user account, then backup the data here.

    Delete problematic account and corresponding user profile, create a new one and test.

    Regards


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    Wednesday, October 23, 2019 1:40 AM
    Moderator