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Java Install Errors RRS feed

  • Question

  • I cannot get java to install on windows 7. I have tried uninstalling, manual install, microsoft fixit tool, checked registry, etc. Just about any solution I could google - I've tried. I get these messages with various methods of installation: error 1603, object already exists, fatal error. (fyi - paint.net will not install either) Any help would be appreciated - I'd like to move on after troubleshooting for 2 days.
    Tuesday, August 19, 2014 3:51 PM

Answers

  • This fixed my problem:

    I wanted to point out the fix I ran into with this exact problem.

    It appears KB2918614 broke the Windows Installer Service.  Go to your Windows Update History and remove that update (it will have been installed near the time you began having this problem).  Then reboot and try again.

    If this fixes it.  Hide this windows update until Microsoft comes up with a fix for it.

    • Proposed as answer by babehboi Wednesday, August 20, 2014 7:01 PM
    • Marked as answer by Yolanda ZhuModerator Thursday, August 28, 2014 1:49 AM
    Wednesday, August 20, 2014 7:01 PM

All replies

  • Have you tried using the Java Uninstall tool?

    http://www.java.com/en/download/faq/uninstaller_toolinfo.xml

    It is recommended to use the software developers uninstall tool, and it can solve allot of problems.


    Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

    Tuesday, August 19, 2014 4:46 PM
  • Thanks, I have used that. Java is off the machine...I just can't get it to install.
    Tuesday, August 19, 2014 7:07 PM
  • Are there any other versions of Java installed on your computer? If so, I would remove older versions as they can cause conflicts.

    Also, have you tried doing the offline installer for Java?

    http://www.java.com/en/download/help/windows_manual_download.xml


    Don't forget to mark the post that solved your issue as "Answered." By marking the Answer you are enabling users with similar issues to find what helped you. Lewis Renwick - IT Professional

    Tuesday, August 19, 2014 7:59 PM
  • Thank you, yes I have tried the manual download and no, there aren't any versions of java on the machine at this point. If I try running the java installer I get "object already exists". If I try installing to an alternate folder I get a message that indicates all the processes that need to be stopped for it to install and if I proceed I get BSOD because it literally stops all processes. If I try ninite installer I get error 1603. If I try running the microsoft fixit tool I get a fatal error. It has been very frustrating. At this point I'm considering an OS reinstall but that will involve alot of reinstalls and updates because of various software on the system.
    Tuesday, August 19, 2014 8:48 PM
  • Hi,

    We can also refer to this link below, though the article is a bit old, the analysis of the error is still helpful for us.

    You receive an "error 1603:  A fatal error occurred during installation" error message when you try to install a Windows Installer package

    http://support.microsoft.com/kb/834484


    Yolanda Zhu
    TechNet Community Support

    Wednesday, August 20, 2014 7:28 AM
    Moderator
  • Thanks, yes, I've already tried all of that. I'm so pressed for time at this point that I think I will just do the OS reinstall :(
    Wednesday, August 20, 2014 1:42 PM
  • I don't know that a re-install will solve this issue as it appears to be a pretty widespread issue With this JAVA Version. I am working on a customers Dell Inspiron 1525 Vista 32 bit that has the same issue.

    IE 9

    Java Install Error, Java  download packages jre-7u67-windows-i586.exe and JavaSetup7u67.exe. Error Message "Object Already Exists". Java Uninstalled from system, Checked Registry & removed all entries for it No luck. Ran install as administrator no joy. Tried uninstaller no joy, Tried Installing Java in different Folder C:/Program Files/JAVA6_7/JRE7 that I created no joy. I Have Googled this Issue and there seems to be many with same issue but no real solution.

    Have tried System UPDATE Readtness Tool Windows6.0-KB947821-v34-x86. Windows Fix-it Install/Uninstall,  No Malware on System (there was some previously but that was removed) this issue started when I was updating Windows, Shockwave, Flash, Acrobat Reader & Java With some of the same issue present for them.


    Perpetual Geek In Training

    • Proposed as answer by babehboi Wednesday, August 20, 2014 7:01 PM
    • Unproposed as answer by babehboi Wednesday, August 20, 2014 7:01 PM
    Wednesday, August 20, 2014 2:26 PM
  • Any luck with this issue?! I've tried everything so far...JAVA is not only affected, some other software too.
    Wednesday, August 20, 2014 6:14 PM
  • This fixed my problem:

    I wanted to point out the fix I ran into with this exact problem.

    It appears KB2918614 broke the Windows Installer Service.  Go to your Windows Update History and remove that update (it will have been installed near the time you began having this problem).  Then reboot and try again.

    If this fixes it.  Hide this windows update until Microsoft comes up with a fix for it.

    • Proposed as answer by babehboi Wednesday, August 20, 2014 7:01 PM
    • Marked as answer by Yolanda ZhuModerator Thursday, August 28, 2014 1:49 AM
    Wednesday, August 20, 2014 7:01 PM
  • Did you removed the folders of java ,sun ??  as you removed manually . also you need to check the registry entries for that ,untill and unless every entries are not removed this issue will be there.
    Wednesday, August 20, 2014 8:56 PM
  • Resolving Error 1603

    You can’t solve this error unless you have a general idea of what is causing it. However, most of us aren’t tech wizards, so we can do quite a bit through process of elimination first before things get too technical.

    Start by installing the program you’ve been having trouble with on a different drive. For example, if you’re installing the program on one of your two hard drives, simply try installing it on the other. Before you do that, however, uninstall the program so that there isn’t a corrupted version from your previous attempts that might go on to cause problems for you. Once uninstalled, you’ll be working with a blank slate. Try installing the program on another hard drive or in a different folder on your computer.

    To Know More go to this link:

    http://answer.techbuddiesonline.com/view_page.php?mid=7&&sid=15

    Wednesday, August 20, 2014 9:25 PM
  • This fixed my problem:

    I wanted to point out the fix I ran into with this exact problem.

    It appears KB2918614 broke the Windows Installer Service.  Go to your Windows Update History and remove that update (it will have been installed near the time you began having this problem).  Then reboot and try again.

    If this fixes it.  Hide this windows update until Microsoft comes up with a fix for it.

    Thank you very much :) Now it works like a charm!
    Wednesday, August 20, 2014 10:08 PM
  • This fixed my problem:

    I wanted to point out the fix I ran into with this exact problem.

    It appears KB2918614 broke the Windows Installer Service.  Go to your Windows Update History and remove that update (it will have been installed near the time you began having this problem).  Then reboot and try again.

    If this fixes it.  Hide this windows update until Microsoft comes up with a fix for it.

    Randomly ran into this issue with a brand new java install (java was never on the machine before). This resolved it.
    • Proposed as answer by glowme Thursday, August 21, 2014 10:51 AM
    • Unproposed as answer by glowme Thursday, August 21, 2014 10:52 AM
    Wednesday, August 20, 2014 11:29 PM
  • About how long ago did you find it?  I have looked in my Window Update History and can't find this update number.  But I am definitely having this same issue.  I tried to use Windows online chat help and was told "we can solve this for you, but it is a  paid service". 
    Thursday, August 21, 2014 6:47 AM
  • Go to control panel,  programs and features. On the right hand side click on show updates.
    Scroll down until you see the group labeled Microsoft Windows and look for (KB2918614).

    Uninstall.

    I can confirm that this is the cause of my object exist errors and uninstalling update  (KB2918614) resolves the issue.
    I was getting the error trying to reinstall Microsoft Visual C++ 2005.



    • Edited by glowme Thursday, August 21, 2014 10:48 AM
    Thursday, August 21, 2014 10:35 AM
  • Thanks. Worked for me too!!!
    Monday, August 25, 2014 11:01 PM
  • I was also trying to resolve the java install error "object already exists" on a clients win7 system and removing kb2918614 worked for me! Thanks for the post, I had already cleaned old files removed all java and cleaned the registry with no joy, but this did the trick Thanks!!!

    DU

    Wednesday, August 27, 2014 7:36 PM
  • this worked for me also..thank you guys so much....what started my problem is pogo is blurry and some games have shrunk so I did the uninstall and then couldn't reinstall...java is back on, now to solve my pogo issues...lol
    Friday, September 5, 2014 5:33 AM
  • Hearts and kisses.  I sooo cannot thank you enough.  Worked like a charm!

    Wednesday, September 10, 2014 9:04 PM
  • Hearts and kisses.  I sooo cannot thank you enough.  Worked like a charm!  AND AND AND I was able to update iTunes, which had been a total fail for me the last couple of weeks. 


    Wednesday, September 10, 2014 9:15 PM
  • Mine was August 14.
    Wednesday, September 10, 2014 9:21 PM
  • This fixed my problem (whew).  Another question, though - - Will Windows automatically reinstall this update next time there are updates? 
    Wednesday, September 10, 2014 9:23 PM
  • Never mind - decided to actually read some of the instructions and set the updater to not update this again.\
    Wednesday, September 10, 2014 9:31 PM
  • Holy smokes thank you so much I have done everything to get Java loaded I did 2 steps on this post and I had success so I will thank you both.. I uninstalled the KB291864 and did the manual tool.. My son is 9 and uses tekkit and it needed Java Kept getting already exist message but it was no where to be found even when I did Java uninstall tool. So thank you again I will have a happy gamer in the morning.
    Thursday, September 11, 2014 1:29 AM
  • Holy smokes thank you so much I have done everything to get Java loaded I did 2 steps on this post and I had success so I will thank you both.. I uninstalled the KB291864 and did the manual tool.. My son is 9 and uses tekkit and it needed Java Kept getting already exist message but it was no where to be found even when I did Java uninstall tool. So thank you again I will have a happy gamer in the morning.
    Thursday, September 11, 2014 1:29 AM
  • I suggest getting the free JavaRa tool and use that for your Java needs.

    I've had problems with both Microsoft and Sun's installers at one time or another.

    If you need more help, let me know.


    • Edited by TheHeurist Saturday, October 18, 2014 5:31 AM
    Saturday, October 18, 2014 5:30 AM
  • Worked for me too. But you don't have to hide the update. You can uninstall it, then reinstall right after you install Java.
    Monday, October 27, 2014 1:11 PM
  • After looking on countless forums trying to solve the 'error 1603' when trying to install the latest java (8.25) I have found a solution for me personally (using windows 8.1).

    1. Go to Control Panel --> System and Security --> Windows Update (4th on the list)

    2. Before installing any current updates, click on the 'Check for updates' on the left side of the window. This will check for anymore since its last check for updates.

    3. Now you can install anything Windows has to offer. My update which fixed this was KB2995388.

    4.Now you can attempt to install java.

    Hope this works for you.

    Good Luck

    • Proposed as answer by Lewis Renwick Tuesday, October 28, 2014 7:32 PM
    Tuesday, October 28, 2014 5:14 PM
  • So, I don't have KB2918614 installed, but I get the 1603 error.  Any suggestions for me?
    Tuesday, November 4, 2014 4:44 PM
  • seems like an issue originating from Oracle.....but they just  keep erasing my help requests from the forums....
    Wednesday, November 5, 2014 3:53 PM
  • i could install an older version , java8 first edition
    Thursday, November 6, 2014 10:02 AM
  • So, I don't have KB2918614 installed, but I get the 1603 error.  Any suggestions for me?

    I have unistalled KB2918614 but i get the same error 1603

    And i can't unistall older version

    I have Windows 8.1

    What can i do?


    • Edited by Ghibli3 Friday, November 7, 2014 8:36 AM
    Friday, November 7, 2014 8:34 AM
  • I have the same issue, I've tried all the suggestions but so far I don't have good results. Did someone else tried to install a previous version as magorb?
    Friday, November 14, 2014 3:37 AM
  • I was trying to install Java on a newly setup computer Windows 7.  I uninstalled the KB update per the recommendations above and still got the error. 

    Ended up having to download and install a previous version of Java, version 8u20 (the newest version is 8u25, which seems to cause the problem).  Here's the link:

    http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html#jre-8u20-oth-JPR

    Scroll down to "Java SE Runtime 8u20" and select the appropriate version for Windows.  You have to create an Oracle account first to get the download.

    Since most of us on this forum are not third-level advanced programmers with the time or skills to troubleshoot why something like this is happening, I am hoping this bit of advice will at least help others get up-and-running asap.

    Update 11-18-14:  There is a thread on the Oracle support website about this very problem with Java 8U25 and Windows.  It has been running since September and has about a dozen posts from others who are having the problem, but no answers have been offered.  I don't know if Oracle support isn't reading the posts, or has simply washed their hands of it.

    I've seen "fixes" suggested that run the full range from:  deleting specific Microsoft updates, using the Java uninstall tool, run Java install manually, check various registry settings, etc. etc.  I've tried all of them with no success.

    It's always worrisome when there is this "scattershot" approach to an issue like this, because all it really says is that nobody knows for sure what is causing the issue.

     
    • Edited by zooeyhall Tuesday, November 18, 2014 2:42 PM
    • Proposed as answer by Ignus Fast Tuesday, March 15, 2016 9:22 PM
    Saturday, November 15, 2014 2:22 PM
  • Hi 

    I am getting the below 1603 error on installing Java 8 versions. Error: Java update did not complete Error code: 1603. When i install the Java 7 version, it is not working on my machine. Anyone have faced similar issues pls let me know the solution. I tried even offline installation of JAva but nothing worked out till now. 

    Monday, November 17, 2014 5:38 PM
  • I have also had non stop headaches with this for the past 4 days now.

    I originally had Java v7 on my machine (windows 8.1), which I had updated from time to time with no issues.  However recently I tried to remove this and update to java 8u25 because a java app I was using needed this version.  However I instantly got the "1603" error with no other explanation.  The files appear in my folders (regardless of whether I use the 32 or 64 bit version) but the program does nothing.  It is not detected in any of my browsers and none of my Java programs will work.

    After several hours of trying various fixes - full uninstall, deleting ALL files related to Java everyone on my computer, cleaning my registry thoroughly, using JavaRa, calling Microsoft support for walk-throughs (I declined to use the paid premium service, I don't want some stranger in India to have full control of my computer), I finally decided to give up and just roll back to version 7 of Java.

    However now even that won't work.  When trying to install any of the Java 7 versions, I don't get the 1603 error but nothing detects Java anywhere.  No web browsers, no apps, no programs, nothing, NOTHING recognizes that Java is on my machine, even though the installer said that it had succeeded.  When I try to use the Java verification tool from Oracle's website, my browser crashes to desktop. 

    Some sites recommend changing things in the Java Control Panel, but this does not appear to exist.  I use my search function for Java Control Panel and get nothing.  So I open up the /bin folder in Java to manually access the Javacpl.exe file, try to open as Admin, different compatibility modes, etc, but literally nothing happens when I double click on ANY of the .exe files in the Java folder.

    I've tried it all.  I have probably scoured about 100 different web pages with variations of these errors and nothing works.  I've run full virus scans of my computer, full Malware scans (I've just paid 30 dollars for a Malware scanner which did manage to quarantine a few files but still didn't solve the problem), used CCleaner to not only clean my registry after every failed install attempt but also completely flushed all my drives of useless files, temporary files, wiped empty disk space, all of it. 

    I am at wits' end here.  I am not a computer tekkie but I usually do fairly well with my problems.  I have plenty of computer common sense and a sharp eye for finding fixes to all my issues.  I have a lot of practice modding my games (i.e. Skyrim, Oblivion, GTA etc) and a LOT of things go very, very wrong and it takes a keen eye for detail to fix a lot of the problems that come up. 

    However this problem has me completely stumped and utterly frustrated.  I only ever post on tech support forums like this as a last resort.  Well here I am at my last resort.  I don't know what to do anymore, other than completely reinstall my entire OS, which seems to me to be killing a fly with a sledgehammer.  At this point I barely even give a rat's ass about Java anymore, but I have at least 3 programs that need it in order to function, so I am stuck wasting my free time scouring the net for fixes that never work.

    If anyone can help with this, PLEASE do.  It would be greatly appreciated.

    Tuesday, November 18, 2014 8:15 AM
  • Dahveed77,

    I was getting the 1603 error even after I deleted past versions of Java, used JavaRa to remove all Java files, disabled the AVG anti-virus application running on the PC, and removed Windows Update KB2918614. The only thing that worked for me was to create a new administrative user account and install Java with the new account.

    -Rob3x


    • Edited by Rob3x Friday, November 21, 2014 5:30 AM
    Friday, November 21, 2014 5:25 AM
  • Fought the JAVA Update Error 1603 for weeks.  No help from Oracle.  Also have not been able to update I-Tunes for over a month.  Uninstalled the Windows update KB2918614 as 'babehboi' recommended & rebooted PC.  Java installed & I-Tunes updated -  hide the Windows update.   Life is good ~  Thank You !!
    Wednesday, November 26, 2014 3:58 AM
  • I had the same problem on Windows 2008 R2 servers with Citrix Xenapp installed.

    The solution for me was not to delete any KB's at all.

    I uninstalled the old Java version, installed the failed one from Java.com and when the error 1603 arriwed, i just clicked ok.

    After that, i could see in controlpanel that the Java icon was there, and i could open Java.  But when i looked in programs and features, java was not installed.....   Restarted the server in safe mode, and deleted all about Java in program files / program files (x86)

    Restarted the server.

    Now i was able to install Java 8 update 25 directly from Java.com

    I'm so tired of Java :-(

    Tuesday, December 2, 2014 9:31 AM
  • I had the same problem on Windows 2008 R2 servers with Citrix Xenapp installed.

    The solution for me was not to delete any KB's at all.

    I uninstalled the old Java version, installed the failed one from Java.com and when the error 1603 arriwed, i just clicked ok.

    After that, i could see in controlpanel that the Java icon was there, and i could open Java.  But when i looked in programs and features, java was not installed.....   Restarted the server in safe mode, and deleted all about Java in program files / program files (x86)

    Restarted the server.

    Now i was able to install Java 8 update 25 directly from Java.com

    I'm so tired of Java :-(

    Tuesday, December 2, 2014 9:31 AM
  • Thank you so much! This update was causing problems for numerous program installations.

    +1 Internet to you, sir.

    • Proposed as answer by CJ Goggin Friday, December 5, 2014 5:35 PM
    • Unproposed as answer by CJ Goggin Friday, December 5, 2014 5:36 PM
    Tuesday, December 2, 2014 5:20 PM
  • I extracted the 8 update 25 32bit msi from the jre.  couldn't get it to install.  tried several web suggestions. Nothing worked even though it would install from the original exe.  Tried 8 update 20.  More of the same. 8 update 11 was successful though.  When I compared the two msi versions, I found that 8u11 had data1.cab in the media table and 8u20 had #data1.cab. I edited out the # and attempted the install again and was successful.  I suspect 8u25 will behave the same.  cj goggin

    Friday, December 5, 2014 5:41 PM
  • This absolutely works.  I couldn't find the file under windows update, but found it when I searched through the control panel.   Many thanks.
    Thursday, December 11, 2014 10:00 PM
  • Hi everyone,

    For this particular laptop, when installing Java, I kept getting error code 1603.

    Thanks to CJ Goggin, what finally installed properly is "jre-8u11-windows-i586.exe"
    http://www.oracle.com/technetwork/java/javase/downloads/java-archive-javase8-2177648.html#jre-8u11-oth-JPR


    I have tried and FAILED doing the following:
    Install jre version 6u22, 6u25, 6u45, 7u51, 8u20, 8u25.
    Install using local administrator account
    Uninstall all jreUpgrade internet explorer 8 to internet explorer 
    Tried closing java application or service. But there is none.
    Try closing Java Control Panel. But it is not installed.
    Download install used JavaRa
    Delete /programs files/java
    Disconnect laptop from company network
    cclean registry
    scan for malware
    IE9 -> Internet Options -> Security -> Custom Level -> Scripting of Java applets (Disable then Enable)
    Win7 -> Control Panel -> Program and Features -> View installed updates -> Uninstall Windows update KB2918614

    Download install msi editor. Open /users/admin/appdata/locallow/sun/java/jre*/*.msi. Edit out "#" from table -> media -> #data1.cab

    Monday, December 15, 2014 4:01 PM
  • I ran into the same error 1603. Last thing that worked was installing 32bit version of Java instead of the 64bit and it worked like a charm. Hopefully it helps others out there...

    Jose

    Tuesday, December 30, 2014 6:47 PM
  • 8 update 11 was successful for me after trying all the fixes
    Wednesday, January 14, 2015 3:19 AM
  • This is what worked for me: 

    you can go to installation folder (C:\Program Files\Java\jre7\bin or C:\Program Files x86\Java\jre7\bin) and run javacpl.exe Or just put java in your windows 7 search box and click on configure java

    Go to security tab and uncheck "Enable Java content in the browser". Click apply. Check "Enable Java content in the browser". Click apply. Close "Java Control Panel".

    Retry install.

    Tuesday, January 27, 2015 11:45 PM
  • Please pause or remove Yet another cleaner, CCcleaner or other Antivrus.
    Saturday, February 7, 2015 5:31 PM
  • Pause or Remove YAC

    Saturday, February 7, 2015 5:31 PM
  • To expand on wolfeee99's comment-

    This is what worked for me:

    * Close the installer when you see Java error 1603

    * Open javacpl.exe from C:\Program Files (x86)\Java\jre1.8.0_31\bin

    * Uncheck Enable Java content in browser on security tab and click OK to close Java control panel

    * Retry installing Java. Mine succeeded this time.

    * Open javacpl.exe from C:\Program Files (x86)\Java\jre1.8.0_31\bin

    * Check Enable Java content in browser on security tab and click OK to close Java control panel

    Tuesday, February 24, 2015 4:49 PM
  • Nice fix RSCorpMike! Worked for me on Windows 7 Pro 32 bit... Thanks!
    Thursday, February 26, 2015 3:42 PM
  • this "disable/install (with message about not enabled)/enable" process also allowed me to complete the 8_u31 install on two Win7prox64 laptops which were failing with the 1603 error.

    This leads me to think that this would indicate a possible different update by MS, related to changing/updating Add-Ons in IE11 - the Java installer is failing when trying to replace the IE Add-On's with a newer version?

    this would seem like a setting which could be programmatically controlled by the Java Installer, to avoid the error...can someone flag the conversation over at Java/Sun/Oracle to let them know/investigate?

    Thursday, February 26, 2015 9:53 PM
  • I tried for ages to install Java remotely via Logmein/Teamviewer and usual remote desktop (mstsc)

    Found out that when installing it like that, it bugs out and gives the 1603 error or doesn't properly install at all.

    Installing it normally without using remote desktop software in worked for me. (using Win 7 Pro x64)

    Haven't seen any references to people having issues with remote software so I thought I'd give people a heads up on that.


    • Edited by Shini___ Friday, February 27, 2015 11:12 AM
    • Proposed as answer by Paulo Raposo Wednesday, April 15, 2015 7:19 PM
    Friday, February 27, 2015 11:10 AM
  • Dude - you are my HERO today !  Worked like a charm on Windows 8.1 new computer !

    Thanks for solving my headache today !

    Sunday, March 15, 2015 6:46 PM
  • You nailed it

    This is what worked for me: 

    you can go to installation folder (C:\Program Files\Java\jre7\bin or C:\Program Files x86\Java\jre7\bin) and run javacpl.exe Or just put java in your windows 7 search box and click on configure java

    Go to security tab and uncheck "Enable Java content in the browser". Click apply. Check "Enable Java content in the browser". Click apply. Close "Java Control Panel".

    Retry install.

    Thanks very much.

    Tuesday, March 17, 2015 8:36 PM
  • I've had problems using LogMeIn to install the Java updates - (I will try locally on a couple of these later and see if it makes a difference) - but I have the same problems installing Java version 8 updates without running the remote software.   Java 8 has been nothing but a headache for me.   And they don't seem to have any interest in solving the problem.  There are no workable solutions for the 1603 install error on their site.   The forums had several people complaining, and they only have paid tech support to help with the issue listed on their site - those people don't even work for Oracle.

    Wednesday, March 18, 2015 12:21 PM
  • I uninstalled this update and still received error code 1603
    Wednesday, April 1, 2015 12:04 PM
  • This did it for me! LogMeIn!
    Wednesday, April 15, 2015 7:20 PM
  • From a networking perspective, if anyone is trying to install this software remotely via a platform like LogMeIn or Teamviewer it is rare that you will successfully install. 

    Try instead to remote desktop into the problematic machine and install from the web or offline. That was the one factor that prevented me from updating a remote system. 

    I suspected it and then looked it up to see that LogMeIn falls back on Java as does TeamViewer. So remote installs are not probable. 

    They are possible though. I have had 25% success and 75% failure upgrading from v6_45 to v8.

    Good luck!!!!!

    Friday, April 17, 2015 4:39 AM
  • I wish I had seen your post before I spent 72 hours trying to figure this out. A quick search of LogMeIn and i found it uses Java as a backbone. Remote Desktop works 100% of the time. Hallelujah!
    Friday, April 17, 2015 5:04 AM
  • I do a-lot of remote IT support using LogMeIn, and can confirm this was my issue.  I tried literally everything and I finally figured out that when upgrading from Java 7 to 8 (any version), simply put, you can’t (in some cases) install Java updates while using LogMeIn to do it.  The easiest way to update is to first remove the old version (so the installer doesn’t try and do it and hit you with more prompts during the install), then right when the install kicks off after asking you to load Ask toolbar, just close the LMI session, count to 60 and login to see it’s successfully installed!  Even though this make no sense at all because LMI does not need Java, that’s the sum of it.

    This resolved the 1603 install error for me, and allowed me to still install it via LMI.



    • Edited by thefusta Friday, April 17, 2015 7:27 PM
    Friday, April 17, 2015 7:24 PM
  • This also worked for me can't believe this is still an issue with Oracle and u45.  THANKS!!!!
    Tuesday, May 19, 2015 9:44 PM
  • To expand on wolfeee99's comment-

    This is what worked for me:

    * Close the installer when you see Java error 1603

    * Open javacpl.exe from C:\Program Files (x86)\Java\jre1.8.0_31\bin

    * Uncheck Enable Java content in browser on security tab and click OK to close Java control panel

    * Retry installing Java. Mine succeeded this time.

    * Open javacpl.exe from C:\Program Files (x86)\Java\jre1.8.0_31\bin

    * Check Enable Java content in browser on security tab and click OK to close Java control panel

    Yep this fixed it! Thanks heaps!!! Oracle needs to document this!!
    Saturday, May 30, 2015 8:19 AM
  • Thank you for help. It's work.
    Friday, June 12, 2015 2:00 AM
  • Worked for me too, thanks! Just login as different user with admin rights and it works like a charm.
    Monday, June 22, 2015 10:33 AM
  • I lost the better part of a day today trying to install Java 8 update 45 on a Windows 7 SP1 32-bit machine. I tried a number of suggestions above and at other sites. RSCorpMike's answer did the trick! I ran it under the local Administrator account:

    * Install Java, then click Close when you get to the 1603 error message.

    * Navigate to javacpl.exe in C:\Program Files\Java\jre1.8.0_40\bin

    * Uncheck "Enable Java content in browser." Click Okay to close Java Control Panel.

    * Rerun the JavaSetup exe from the location to which you downloaded and saved it. Otherwise, download again from Java.com. Run installation. Hopefully it succeeds for you. It will notify you that Java content in browser has been disabled.

    * Open the Java Control Panel (I did it through Windows Control Panel) and click "Enable Java content in browser" again. Click Okay to close Java Control Panel.

    Tuesday, June 30, 2015 11:00 PM
  • This is what fixed it for me. I tried uninstalling update KB2918614 but the java install still did not work and again failed with the 1603 error. I had no previous version of java installed as seen from the Control Panel Installed Programs list. However, I noticed in my environment variable list I had "JAVA_TOOL_OPTIONS=-agentlib:jvmhook" and "_JAVA_OPTIONS=-Xrunjvmhook -Xbootclasspath/a:C:\PROGRA~2\HP\QUICKT~1\bin\JAVA_S~1\classes;C:\PROGRA~2\HP\QUICKT~1\bin\JAVA_S~1\classes\jasmine.jar" set. It looks like these came from the HP QuickTestPro install where java testing was enabled. I renamed those variables with a "_BAK" at the end (there are 2 system and 1 user) and this allowed the java install to complete successfully.


    • Edited by cydnub Tuesday, July 28, 2015 8:53 PM
    Tuesday, July 28, 2015 8:52 PM
  • This is what fixed it for me. I tried uninstalling update KB2918614 but the java install still did not work and again failed with the 1603 error. I had no previous version of java installed as seen from the Control Panel Installed Programs list. However, I noticed in my environment variable list I had "JAVA_TOOL_OPTIONS=-agentlib:jvmhook" and "_JAVA_OPTIONS=-Xrunjvmhook -Xbootclasspath/a:C:\PROGRA~2\HP\QUICKT~1\bin\JAVA_S~1\classes;C:\PROGRA~2\HP\QUICKT~1\bin\JAVA_S~1\classes\jasmine.jar" set. It looks like these came from the HP QuickTestPro install where java testing was enabled. I renamed those variables with a "_BAK" at the end (there are 2 system and 1 user) and this allowed the java install to complete successfully.


    Thank you!  This was killing me with UFT!
    Tuesday, August 25, 2015 2:07 AM
  • As per Geekyogi suggestion:

    SOLUTION Java Error 1603:Research on Web- article talked about removing Java Folder- I found Java Folder in Program Files (x86) and deleted it- Java Installed OK

    Did you removed the folders of java ,sun ??  as you removed manually . also you need to check the registry entries for that ,untill and unless every entries are not removed this issue will be there.
    Wednesday, August 20, 2014 8:56 PM
    |
    Geekyogi


    Friday, September 11, 2015 8:05 PM
  • Did not work for me on Windows 2008R2. I uninstalled KB2918614  and rebooted the tried reinstalling jre 8. 

    update: downloaded 'offline installer' from oracle's website and that worked.

    Thursday, September 17, 2015 7:02 PM
  • I tried for hours to fix this issue and just happened to come upon a Youtube spanish video (I don't speak spanish) but I watched and here is what they did and it worked for me.

    during the install you have the option to "change destination folder" I changed it to C:\Program Files (x86)\Java2\jre1_80_60". I assume you could create whatever directory you want. You will have to create the folders after you check mark change destination and click install during the process. Continue with the install after and it installed and verified for me.

    This worked for both the 32 bit and 64 bit version 8U60.

    Hope this helps someone

    Tuesday, September 22, 2015 3:31 AM
  • I had the same problem, searched around the web and tried everything. Ultimately I worked around the problem by logging in as another use with admin privileges. It loaded fine, then went back to my regular profile and seems to work.
    Saturday, January 9, 2016 2:24 AM
  • Hi,

    I finally found a solution after bashing my head all day. I did the KB291xxxx removal, completely clean installs over and over, enabled and disabled in the java control panel without luck. I came across this answer in one of the Error 1603 archives on the Oracle blog:

    >

    I have been facing this issue for several months. Luckily it hasn't been critical to my work - more of a nagging annoyance. I tried all the different solutions offered across the Web without success. Then finally I stumbled on a solution that worked for me. I haven't seen it suggested anywhere else so I thought I had better sign up for an Oracle account so I can post here. I expect it is rather unique but just in case it helps anyone else...

    Looking at the log generated by user4854254 suggestion here: I noticed that the evocation of cmd.exe was generating an error message. The cause was a long forgotten AutoRun command specified in my Windows' registry:

    HKEY_CURRENT_USER\Software\Microsoft\Command Processor\AutoRun

    I deleted the AutoRun entry and everything worked: 32bit, 64bit, jdk

    I should add that this is on Win 8.1 but I expect it would be the same result on Win 7.

    Bob

    >

    My AutoRun entry had some auto update string for Internet Explorer in it, so I deleted the string entry not the AutoRun key itself and BINGO!... jre-8u72-windows-x64.exe installed and completed. Hopefully someone can use this.

    Robert


    • Edited by xrwright Saturday, January 23, 2016 5:33 AM
    Saturday, January 23, 2016 5:32 AM
  • It is an absolute SHAME that this is still going on, and as you noted, installation of a now positively ancient build is the only fix.  I'm not even going to mess with it - if they can't bulletproof their own installer, I'm certainly not going to do the work for them...

    Really drives home my intense dislike of Java, though.
    Tuesday, March 15, 2016 9:21 PM
  • After exhausting every other recommended action, this worked!  Thank you!!

    P.S. to Oracle and Microsoft:  really - you can't get this figured out?

    Thursday, June 2, 2016 12:12 PM
  • you just have to uninstall Internet Explorer update 11 of windows updates. Sorry for my bad english!
    Wednesday, June 29, 2016 1:05 AM
  • you rule!!
    Wednesday, June 29, 2016 4:18 PM
  • This is what fixed it for me. I tried uninstalling update KB2918614 but the java install still did not work and again failed with the 1603 error. I had no previous version of java installed as seen from the Control Panel Installed Programs list. However, I noticed in my environment variable list I had "JAVA_TOOL_OPTIONS=-agentlib:jvmhook" and "_JAVA_OPTIONS=-Xrunjvmhook -Xbootclasspath/a:C:\PROGRA~2\HP\QUICKT~1\bin\JAVA_S~1\classes;C:\PROGRA~2\HP\QUICKT~1\bin\JAVA_S~1\classes\jasmine.jar" set. It looks like these came from the HP QuickTestPro install where java testing was enabled. I renamed those variables with a "_BAK" at the end (there are 2 system and 1 user) and this allowed the java install to complete successfully.


    I banged my head against the wall for over an hour trying to figure out why I was getting install error 1603 on 1.8_u161 on three different Windows 7 machines before finding your post. Sure enough, HP QuickTestPro was installed on all three of them and the system variables were the issue. I renamed the variables once the install completed successfully so as not to break the QuickTestPro app. I'm assuming it needs the variables for something, and it just interfered with the Java install procedure (and not the actual running of Java).

    Whatever the problem with the variables, it seems to only affect the JRE components, not the JDK tools.



    Thanks!

    • Edited by mdavi27 Wednesday, February 21, 2018 6:27 PM
    Wednesday, February 21, 2018 6:26 PM