none
SearchUI.exe failure RRS feed

  • Question

  • Cortana does nothing when I say, "Hey Cortana" I tried opening it manually and it opens and closes before displaying any text. This happens with all the users on the PC.

    SFC and DISM show no errors.

    Event Viewer shows this:

    Faulting application name: SearchUI.exe, version: 10.0.18965.1000, time stamp: 0xc6f63f3f
    Faulting module name: SearchUI.exe, version: 10.0.18965.1000, time stamp: 0xc6f63f3f
    Exception code: 0xc000027b
    Fault offset: 0x000000000018bd2f
    Faulting process id: 0x2ccc
    Faulting application start time: 0x01d558ca696a0e01
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Report Id: ae54e3f4-1754-465a-a2a3-cab74f003d41
    Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI

    I tried reinstalling Cortana in PowerShell with this:

    Get-AppxPackage -AllUsers Microsoft.Windows.Cortana | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

    but no change.

    Update: I just did an update install of Win 10 which should have replaced all the Win 10 files. The problem remains. I also disabled all the programs in startup and rebooted. Same problem.
    • Edited by TomL_13655 Monday, August 26, 2019 3:56 PM
    Thursday, August 22, 2019 9:33 AM

All replies

  • Open PowerShell as Admin and type the following:

    Get-appxpackage -all *shellexperience* -packagetype bundle |% {add-appxpackage -register -disab
    edevelopmentmode ($_.installlocation + “\appxmetadata\appxbundlemanifest.xml”)}


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Friday, August 23, 2019 2:54 AM
  • Hi,

    According to your description, please check the steps in the link below to repair.

    https://appuals.com/how-to-fix-searchui-exe-suspended-on-windows-10/

    I suggest that we could firstly use "check for update" option to install update.

    Regards,


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, August 23, 2019 9:43 AM
    Moderator
  • Hi.

    I have the same problem as OP and sadly mentioned steps doesnt' do anything.

    Faulting application name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48
    Faulting module name: SearchUI.exe, version: 10.0.18965.1005, time stamp: 0x0a569a48
    Exception code: 0xc000027b
    Fault offset: 0x000000000018bd2f
    Faulting process id: 0x1880
    Faulting application start time: 0x01d5599a4e7c6ebb
    Faulting application path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Faulting module path: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Report Id: 6f111d30-1cea-4941-af8f-24903aa75200
    Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI

    and also:

    Faulting application name: backgroundTaskHost.exe, version: 10.0.18965.1000, time stamp: 0x3fcd29b0
    Faulting module name: biwinrt.dll, version: 10.0.18965.1000, time stamp: 0x31773af5
    Exception code: 0xc000027b
    Fault offset: 0x0000000000004ed2
    Faulting process id: 0xb04
    Faulting application start time: 0x01d55998e94d2d93
    Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe
    Faulting module path: C:\Windows\System32\biwinrt.dll
    Report Id: 78675877-4b58-4b5a-8eef-4d7d6efbb236
    Faulting package full name: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI

    Friday, August 23, 2019 10:07 AM
  • Finally found a solution

      • Press Win + R (to open Run )
    1. copy paste and press enter to run this program. "C:\Windows\system32\ctfmon.exe". it brings back the language bar and for me it allowed me to type in windows search, start menu and WINDOWS 10 apps again

    Friday, August 23, 2019 8:28 PM
  • No change after I did that. :(
    Saturday, August 24, 2019 6:09 AM
  • No change.
    Saturday, August 24, 2019 6:36 AM
  • What does that have to do with Cortana? I never lost the ability to type in the search box. I just can't run Cortana.
    Saturday, August 24, 2019 6:38 AM
  • Having the same issue. We are both on the Insider program. Definitely an issue with the app itself. 

    Hata demeti 1303112895937199472, tür 5
    Olay Adı: MoAppCrash
    Yanıt: Kullanılamıyor
    Kabin Kimliği: 0

    Sorun imzası:
    P1: Microsoft.Windows.Cortana_1.13.0.18965_neutral_neutral_cw5n1h2txyewy
    P2: praid:CortanaUI
    P3: 10.0.18965.1005
    P4: 0a569a48
    P5: combase.dll
    P6: 10.0.18965.1000
    P7: 2bdff53e
    P8: 80070490
    P9: 000000000009904a
    P10: 

    İliştirilmiş dosyalar:
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2A51.tmp.mdmp
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2AFE.tmp.WERInternalMetadata.xml
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B1E.tmp.xml
    WPR_initiated_DiagTrackMiniLogger_OneTrace User Logger 20190828 1 Event Collector_0_inject.etl
    \\?\C:\Users\Recep Baltas\AppData\Local\Temp\WER2B8D.tmp.etl
    WPR_initiated_DiagTrackMiniLogger_WPR System Collector_inject.etl
    \\?\C:\Users\Recep Baltas\AppData\Local\Temp\WER2B8E.tmp.etl
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B9D.tmp.csv
    \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BBE.tmp.txt

    Bu dosyalar burada bulunabilir:
    \\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Window_9a339083fb9c1c1d6c7aa620b47450b0f3afe_3058c304_9d91f451-2947-4f17-b720-636d142f429a

    Çözümleme simgesi: 
    Çözüm için yeniden denetleme: 0
    Rapor Kimliği: d89edd07-f9c6-486b-bdce-8244c7d8d09f
    Rapor Durumu: 2147487744
    Karma demeti: ea1fb7e7f10cba26a215964650913d70
    Kabin Guid'i: 0

    Thursday, August 29, 2019 12:38 AM
  • Same problem here. Search comes up and instantly vanishes; I can't type anything in it. The Start menu also goes gray after five seconds, so I have to be fast to click on a program. I've tried many different PowerShell scripts (RestoreHealth gets to about 85.6% and dies), system updates, replacing files with known good ones.

    My only guess is that a Windows update is very unhappy with the hardware in my system (a stock Dell laptop with an Intel and GEForce video cards). At this point, I'm hoping a future Windows update fixes whatever is going on with SearchUI.exe.

    Faulting application name: SearchUI.exe, version: 10.0.17763.652, time stamp: 0x5d2bd926
    Faulting module name: EdgeManager.dll, version: 11.0.17763.592, time stamp: 0x90448449
    Exception code: 0xc0000409
    Fault offset: 0x000000000000d794
    Faulting process id: 0x3180
    Faulting application start time: 0x01d55e692cf62344
    Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\EdgeManager.dll
    Report Id: 09d7b00f-6ca4-4825-9477-19ea54cde743
    Faulting package full name: Microsoft.Windows.Cortana_1.11.6.17763_neutral_neutral_cw5n1h2txyewy
    Faulting package-relative application ID: CortanaUI

    Thursday, August 29, 2019 1:10 PM
  • Windows Updated but the issue persists:

    Hatalı uygulama adı: SearchUI.exe, sürüm: 10.0.18970.1005, zaman damgası: 0xa7c4a943
    Hatalı modül adı: SearchUI.exe, sürüm: 10.0.18970.1005, zaman damgası: 0xa7c4a943
    Özel durum kodu: 0xc000027b
    Hata uzaklığı 0x0000000000178847
    Hatalı işlem kimliği: 0x1d10
    Uygulama başlangıç zamanı: 0x01d5602d231b0a24
    Hatalı uygulama yolu: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Hatalı modül yolu: C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe
    Rapor kimliği: c4e28760-aeb9-4cd8-83d4-eae7c2eb761e
    Hatalı paket tam adı: Microsoft.Windows.Cortana_1.13.0.18970_neutral_neutral_cw5n1h2txyewy
    Hatalı paketle ilgili uygulama kimliği: CortanaUI

    Saturday, August 31, 2019 6:52 PM