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HELP NEEDED!!! Windows DVD Maker --> Video's will not work/burn, at all.

    Question

  • I've registered just for this problem as I've tried just about everything imaginable.
    What's happening is that when trying to make a DVD from a video file (photo slideshow plus music works fine) that Windows DVD Maker will get to around 74% encoding and then just stop and give me the error message (at this point the progress meter skips to 99%):

    "Cannot create the DVD
    An error occured when burning the DVD"

    I've tried this using an avi file, (I know it works as I have used DVDFLick and its works great,, the menus are no where near as nice as windows dvd maker), and the sample video file included windows (I beleive its a wmv file).

    I have looked at the event viewer, heres my error (which seems pretty common doing a google search):

    Log Name: Application
    Source: Dvd Maker
    Date: 21/03/2010 11:48:45 AM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: **************
    Description:
    The Dvd Maker engine returned an error code (-2147220992) when burning the disc.
    Event Xml:



    1001
    2
    0
    0x80000000000000

    23431
    Application
    ************



    -2147220992



    -------------------------------------------------------------

    AND THE OTHER ERROR LOG:

    Log Name: Application
    Source: Dvd Maker
    Date: 21/03/2010 11:48:45 AM
    Event ID: 1002
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: *********
    Description:
    Dvd Maker returned an error code (0x80040200) when burning the disc.
    Event Xml:



    1002
    2
    0
    0x80000000000000

    23432
    Application
    ************



    0x80040200

    -------------------------------------------------------------

    OK so here's what i tried:

    1. Small video files, the sample one in the public folder, other 700mb avi files.

    2. Unchecked all the codecs in the options menu, then checked one at a time, then checked both, *one is AC3Filter, the other is Avi Decompressor from memery, located in the system32 folder, so not sure why it registered there if it's a windows included codec???).

    3. http://www.howtogeek.com/forum/topic/mpeg-2-encoder-is-missing/page/2

    Have followed this guys instructions on re-registering the required dll files (which I have checked and they are there in the System32 folder). Though when doing this using the "Run" in the start menu for the command "regsvr32 msmpeg2adec.dll" I get the error:
    "The module "msmpeg2adec.dll" was loaded but the call to DllRegisterServer failed with error code 0x80070005."
    Then I use the command prompt (opening as "Run as Administrator", even though I am an administrator user????) run all the same things, and everything succeeds fine, no errors (but like I said, if don't run as admin, get the same DllRegistryServer error, even though I am an administrator)
    Restart the comp. and what do ya know, still doesn't work, same problem, same error.

    3. Pictures and music, which burn fine and work fine on a dvd player.

    4. Have checked the temporary file where the encoded files are dumped. ie:
    C:\Users\******\AppData\Local\Temp\AuthorScript*****.tmp
    Have opened the video file in WMC (Media Centre), works fine, no audio but that's still seperated at this point, so no worries there). I noticed though that the AC3 file or audio is at 0kb, and the second it is created when DVD maker is doing it's thing, I get an error, hmm not sure what's goin on there???

    5. Have used Vista Media Center Decoder utility. Results were:
    Video: Microsoft DTV-DVD Video Decoder
    Audio: Microsoft DTV-DVD Audio Decoder
    There are no other options (haven't needed to install other codec, don't use Nero either).

    I have Windows 7 Pro (64bit), so I have all the necessary codecs built in. (As mentioned, I do have Ac3filter, but that's disable/unchecked in DVD maker, maybe that's the problem???). I would rather not download and install additional codecs.
    Oh and it gets to 74% encoding then skips to 99% and the error pops up. From experience making a "picture and music" DVD, 74% is about when it starts burning, or when it merges the video and audio to make the vob file/s. It actually skips quickly to 80% and starts burning (slideshow DVD).

    Computer is custom built, it not a HP or anything like that, so I don't have those .ax file extensions in system32 (for those who have seen an answer here: http://social.technet.microsoft.com/Forums/en-US/itprovistaapps/thread/5cb0a40d-223c-4aed-87c4-3c63f400ee81)

    So any idea's/suggestions? I know this will help a lot of people as it seems a common problem. I'm pretty tech savvy, so will try to follow any suggestions carefully.

    Ohh and finally, for all those who reply thank you, thank you, thank you, even it if doesn't work, any suggestions are appreciated. And for reading my post, thank you, I realise it's a mighty long post. I hope my linking to multiple sites is okay.
    Sunday, March 21, 2010 7:27 AM

Answers

  • Hi JAG220,

    Came across your post when googling, as was having exactly the same problem. DVD maker failed everytime it got to the AC3 audio (created 0kb file, then threw out the error as you described above). I tried unchecking 'AC3Filter' from the compatibility tab, but didn't help either.

    What did fix the problem was uninstalling AC3Filter. After a reboot, DVD Maker successfully completed the encoding and burnt the disc.

    Hope this helps anyone with a similar problem. Hopefully microsoft can fix this, as obviously unchecking the filter in the compatibility page doesn't do anything and the filter is still interfering.

    Cheers,

    Jad

    Edit: This is when burning MPEG-2 files with AC3 audio by the way (from DTV)

    • Proposed as answer by Jad_23 Tuesday, April 27, 2010 11:33 PM
    • Edited by Jad_23 Tuesday, April 27, 2010 11:38 PM more info provided
    • Marked as answer by JAG220 Monday, May 03, 2010 2:45 AM
    Tuesday, April 27, 2010 11:30 PM

All replies

  • Idea's anyone???? I've also tried using movie maker to re-encode the files mentioned above into wmv files (in SD and widescreen SD), all to no sucess.

    Wednesday, March 24, 2010 9:03 AM
  • Ahhhh - - - I just registered to say that I have the same problem! I wish I could help ya... It SUCKS because when I use powerburn I can only burn like 1/4 as much video... it's ridiculous!!! Let me know if you have any ideas, I'll do the same. Was yours ever working at one point?

    It has worked fine for me up until the last couple days....

    Wednesday, March 31, 2010 3:23 AM
  • yea, it's annoying hey. Its never worked for me, and it doesn't even start burning! But music and picture dvd's burn and work fine!

    your problem sounds more like a dvd writer issue. Check the device manager, make sure all is fine (no warning ! ... red errors... etc...). It might be the dvd discs your using too, not the best quality maybe (did you recently buy a new batch)??? In any case I would try burning with powerburn turned off, see what happens (as powerburn changes the how it burns according to the disc used, and it may be doing things wrong?? I dunno but I'd give it a go). Did you install anything in the past few days? Try burning something with your usual burning program, make a mp3 disc or something, see if it works.

    anyway, have posted my problem on a few other forums and may post on some more as have been getting hardly any replies, it seems many people have this problem and no one is willing to fix this issue. I just realised you posted not long ago, how lucky, I justed checked it, I almost gave up on this forum.

    Wednesday, March 31, 2010 3:44 AM
  • i can burn without error but there is no audio
    Saturday, April 24, 2010 12:02 PM
  • Hi JAG220,

    Came across your post when googling, as was having exactly the same problem. DVD maker failed everytime it got to the AC3 audio (created 0kb file, then threw out the error as you described above). I tried unchecking 'AC3Filter' from the compatibility tab, but didn't help either.

    What did fix the problem was uninstalling AC3Filter. After a reboot, DVD Maker successfully completed the encoding and burnt the disc.

    Hope this helps anyone with a similar problem. Hopefully microsoft can fix this, as obviously unchecking the filter in the compatibility page doesn't do anything and the filter is still interfering.

    Cheers,

    Jad

    Edit: This is when burning MPEG-2 files with AC3 audio by the way (from DTV)

    • Proposed as answer by Jad_23 Tuesday, April 27, 2010 11:33 PM
    • Edited by Jad_23 Tuesday, April 27, 2010 11:38 PM more info provided
    • Marked as answer by JAG220 Monday, May 03, 2010 2:45 AM
    Tuesday, April 27, 2010 11:30 PM
  • Hi Jad_23,

    I almost gave up on this, but wow, yes uninstalling AC3filter works, thanks a heap. Though I do use AC3filter a lot which is a bummer.

    thankyou again.

    Monday, May 03, 2010 2:45 AM
  • Yeah, I agree, its a work around solution but hopefully Microsoft can fix this... as it will be annoying having to uninstall/reinstall AC3filter everytime I want to use DVD Maker!
    Monday, May 03, 2010 3:29 AM
  • I don"t have a ac3 fifter and my dvd get to 99% and will not burn. It did work for a few days but hasn:t worked for the last 4 days. It is very frustrating, I would love this program if only it would work. Can someone out there please help me. I have the avi fifter and I have unclicked it,
    Sunday, May 01, 2011 2:48 AM
  • Windows DVD-Maker not-unexpectedly faces problems in processing every file format. One way of obtaining compatibility is to process downloaded files through Windows Movie Maker first. Movie-Maker will process a number of different formats but not all, and outputs movies in .wmv format only by 'saving' the original. This produces a very different version even when that original is in .wmv format to begin with. 

    Example:

    Original / 'Saved'

    size 586mb / 956mb

    format wmv2 / wmv3

    bitrate 111kbps / 2991kbps

    framerate 15fs / 29fs

    and so on. However once Movie-Maker finished reformatting the file, there was no difficulty with DVD-Maker processing it into a disk playable on a separate DVD Player. So the technique is to first start Movie-Maker and select the file to be processed and you will be advised if its format is incompatible. If it can be played then click on the 'Save movie' title (not button) and select 'Burn a DVD' from the drop-down list. When Movie-Maker is finished, it will start DVD-Maker to complete the task. 


    • Proposed as answer by Zlazz Thursday, July 19, 2012 12:50 PM
    Thursday, July 19, 2012 12:49 PM
  • I have the same problem, and have found hundreds - if not thousands - of posts in forums all over the internet from people with the same problem. If anyone ever finds a true fix for this, I sincerely hope they post it someplace where we can all benefit from it.

    As usual, Microsoft has no answer and we know they will never look for a solution. They already have the money...

    Friday, March 14, 2014 11:24 PM
  • I am attempting to burn a DVD from a Divx avi file with an mp3 audio track. I tried twice burning a DVD using Windows DVD Maker and had same result both times. Great picture, correct aspect etc but no audio. I played the DVD on a DVD player and on my laptop - same result. I should add that I used the preview facility on the software and there was audio. But when I burned the DVD - no audio. 

    I searched through a few forums, including this one, and tried the recommended procedure of going via Windows Movie Maker. I opened the avi in Movie Maker and chose the DVD option, a message appeared saying that the video would open in Windows DVD Maker which it did. I clicked on burn and yes, I got picture plus sound. However now the picture was stretched and distorted along the top half of the screen with a green band filling the lower half. I tried once more being careful not to make any silly errors and same thing.

    Divx avi with an mp3 audio track is a very commonly used format so it is surprising that Microsoft haven't configured the software to accommodate this and a number of other common formats such Xvid avi, mp4, m4v etc. with mp3 audio OR ac2 audio.

    Surmising that Windows DVD Maker would at least be able to deal with a Windows movie file (a wmv file) I converted the avi to a wmv using AVS Video Converter (a piece of software which I use regularly). NB When converting it's wise to use advance menu to change frame size to 'original' in order to preserve quality and aspect ratio. There are many other video converters on the market but AVS is a good one.

    My supposition was correct DVD Maker produced a perfect DVD from the wmv file. It's unfortunate that Microsoft haven't found a solution to this problem because otherwise DVD Maker does a fine job. 

    CONCLUSION

    Convert your file to an hmv file and then use DVD Maker
    Thursday, March 20, 2014 5:08 PM