Can't connect to University wifi RRS feed

  • Question

  • I am facing issue with connecting to wifi in University and since past 2 weeks after installing windows 8 pro i am not able to connect to wifi, now i am stuck not able to do any work. 

    I have tried all the forums posted in support forum but none of the answer worked for me.

    if i downgrade to windows 7 will they pay me back the money? 

    or someone please help!!!!

    :( :(

    Saturday, November 10, 2012 6:33 PM


All replies

  • 1. Try to install or re-install the wireless driver. This post may help: Windows 8 RTM unable to connect to enterprise wifi

    2.  If there is not Windows 8 driver available, try windows 7 driver.  Also refer to this post:Win8 - Unable to Connect to University WiFi - WPA-2 (PEAP)

    3. Try to change Wifi Mode from Auto to a/b/g. Very unreliable WiFi performance on fresh Windows 8 install

    4. Or Changing the encrypting from AES to TKIP.

    Bob Lin, MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on

    How to Setup Windows, Network, VPN & Remote Access on

    • Proposed as answer by chicagotech Thursday, November 15, 2012 2:48 PM
    Sunday, November 11, 2012 12:16 AM
  • Hi,

    Thank you for the reply, But none of your suggestion worked.

    1)i tried reinstalling wireless driver, didnt help

    2) Windows 8 driver is available so i ve installed the latest driver in laptop (qualcom atheros, Laptop :asus k55vm)

    3)changing wifi mode, didnt help

    4) changing the encription : university wifi doesnt support TKIP.

    In few forum they says that installing windows 7 driver will resolve the issue but now when I tried installing windows 7 driver in compatibility mode driver is not getting updated in network adapter it just install the software doesnt update the driver. 

    Do you any other solution? i am really in great dilemma, i am not able to work and i am wasting my time by going to computer lab just for accessing internet.

    Tuesday, November 13, 2012 8:23 AM
  • Hi,

    Could you connect WiFi in other place?

    Leo Huang

    TechNet Community Support

    Tuesday, November 13, 2012 9:11 AM
  • yeah i can access wifi at home, the issue is only at university.

    the driver is : Qualcomm atheros AR9485WB-EG, for windows 8

    laptop model,: Asus k55vm

    Tuesday, November 13, 2012 5:56 PM
  • Hi,

    I found a similar thread you can refer:

    The Windows 8 driver for Qualcomm Atheros seems has problems, try to install Windows 7 driver.

    Leo Huang

    TechNet Community Support

    • Marked as answer by Vinithtk Thursday, November 15, 2012 12:34 PM
    Wednesday, November 14, 2012 6:24 AM
  • Hi, I tried installing the windows 7 driver, software get installed but i cant find qualcom network adapter (device manger< network adaptors) , only after installing windows 8 version i can see the adapter.

    Is there any way to fix this? so that i will install windows 7 driver and try connecting to wifi.

    I tried installing windows 7 version of driver in compatibility mode, in compatibility mode it automatically detect it as windows xp (service pack 3 ) version and windows 8 version as 'previous version'.

    Now it is really annoying to have windows 8.

    • Edited by Vinithtk Wednesday, November 14, 2012 7:33 PM
    Wednesday, November 14, 2012 11:06 AM
  • Hey,

    Thank you!!!!!

     the internet at university works now, i managed to install windows 7 drive, which is downloaded from HP website not from the Qualcomm website.

    So the solution is not to update driver for windows 8 :)

    Thursday, November 15, 2012 12:36 PM
  • If the University utilizes a permission which you must accept to gain access via WiFi which should popup a browser default you have either Internet Explorer or Firefox the next page shown will say welcome you now have Internet Access via our Network which requires you to gain access using the browser so once you have that link as a Guest there at the University requiring No Password Access like most institutions esp medical facilities you should bookmark that link to the browser and even make a shortcut on the desktop for it to popup when you have wireless, even if your computer has wireless the Linksys-Cisco. It is called Web-Authentication to a secure server which is dedicated for WiFi users to login. Cisco wireless adapters are best to use for this type connection, if you see white boxes on the walls in hallways you are looking at the wireless Cisco connection. I use a USB wire plus a Hub which has four connections on it and one cisco wireless adapter plugged into it because the unit width is to wide causing a laptop problem with another USB connected which disconnects over time because it is to close to each other and this separates more plus I end up with four more USB connectors and I hate the mouse pad so I deactivated it and connected a mouse USB wire to the laptop directly since I got fetup with the wireless mouse disconnecting because its idle forcing me to click and I did not like having to remember where the pointer is on the window.
    Wednesday, December 18, 2013 5:30 AM