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Windows 10 "Restoring Previous Version of Windows" loop RRS feed

  • Question

  • Hello,

    I am currently having issues with installing windows updates on my computer. My laptop was purchased with Windows 7 installed and then I upgraded to Windows 10 last year.  Right now, Windows updates will throw my laptop into a reboot loop that will not resolve until I conduct multiple hard reboots and then I am given a notification that the update failed to install.  I have researched solutions to this problem with many suggestions that conclude with trying to install the update again, however, when I check in System Settings for updates, no updates are pending.

    I have already had to restart my operating system on the first occurrence of this problem. I would rather not have to lose all of my apps again. I am just looking for some definitive guidance on where to start.

    Any suggestions would be greatly appreciated. Please let me know if more details are needed. Thank you.

    -Kelly

    Thursday, November 3, 2016 6:57 AM

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