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Windows Update Issue (Error Code: 8007370D) RRS feed

  • Question

  • Hi,

    I am getting error during windows update.

    Error Code:  8007370D

    OS version: Windows 7 Pro. 32Bit.

    Need Help. Waiting for your reply.


    • Edited by Tridipm Wednesday, September 17, 2014 8:52 AM
    Wednesday, September 17, 2014 8:51 AM

Answers

  • Hi,

    Here is a link to a previous thread where a user encountered a similar issue:

    http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/vista-error-code-8007370d-cant-install-updates/a3debcf6-6cae-4d54-af99-8c6cd9f30177

    Wednesday, September 17, 2014 2:15 PM
  • Hi,

    This error code is listed in the article below:

    Fix Windows corruption errors by using the DISM or System Update Readiness tool

    The error here means an identity string is malformed. 

    Please download the system update readiness tool regarding your Windows version, then follow the steps mentioned in the article above, after that, check if we could install Windows update again.

    Otherwise, please upload the CBS.log(under Windows\Logs\CBS) file into OneDrive for further looking.

    Best regards


    Michael Shao
    TechNet Community Support

    Thursday, September 18, 2014 7:41 AM
    Moderator

All replies

  • Hi,

    Here is a link to a previous thread where a user encountered a similar issue:

    http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/vista-error-code-8007370d-cant-install-updates/a3debcf6-6cae-4d54-af99-8c6cd9f30177

    Wednesday, September 17, 2014 2:15 PM
  • Hi,

    This error code is listed in the article below:

    Fix Windows corruption errors by using the DISM or System Update Readiness tool

    The error here means an identity string is malformed. 

    Please download the system update readiness tool regarding your Windows version, then follow the steps mentioned in the article above, after that, check if we could install Windows update again.

    Otherwise, please upload the CBS.log(under Windows\Logs\CBS) file into OneDrive for further looking.

    Best regards


    Michael Shao
    TechNet Community Support

    Thursday, September 18, 2014 7:41 AM
    Moderator