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Right click context menu slow RRS feed

  • Question

  • i have window 7 64bit when i try to right click mouse it take while to response, this is for any program IE or visual studio SQL server even if sometime desktop 

    has any one face this before or has any solution.

    Thursday, February 17, 2011 7:22 PM

Answers

  • Hi,

    1st do these to clear corruption and repair/replace damaged/missing system files.

    Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

    Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

    sfc /scannow

    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log (Windows 7 too)
    http://support.microsoft.com/kb/928228

    Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    -----------------------------------------------

    2nd - Troubleshooting Context Menu (Right Click) issues are a process of elimination exercise.

    Right-click is slow or weird behavior caused by context menu handlers
    http://windowsxp.mvps.org/slowrightclick.htm

    and here :

    Manage the context-menu entries for files, folders, drives and Namespace objects
    http://windowsxp.mvps.org/context_folders.htm

    The ShellExView utility displays the details of shell extensions installed on your computer,
    and allows you to easily disable and enable each shell extension.
    http://www.nirsoft.net/utils/shexview.html


    ShellMenuView is a small utility that display the list of static menu items that appeared in
    the context menu when you right-click a file/folder on Windows Explorer, and allows you
    to easily disable unwanted menu items.
    http://www.nirsoft.net/utils/shell_menu_view.html

    How To Edit Or Remove Items From The Right Click Menu.
    http://www.winvistaclub.com/e11.html

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    • Marked as answer by Arthur Xie Monday, February 21, 2011 6:52 AM
    • Unmarked as answer by Arthur Xie Monday, February 21, 2011 6:53 AM
    • Proposed as answer by Arthur Xie Monday, February 21, 2011 6:53 AM
    • Marked as answer by Arthur Xie Friday, February 25, 2011 9:56 AM
    Thursday, February 17, 2011 10:15 PM
  • Try disabling some context menu handlers (be able to undo it), probably non-microsoft ones (except maybe ms groove?).  It's probably Adobe.  Sysinternals Autoruns is good for this.

    http://windowsxp.mvps.org/slowrightclick.htm

     

    • Proposed as answer by Andre.Ziegler Friday, February 18, 2011 4:23 PM
    • Marked as answer by Arthur Xie Monday, February 21, 2011 6:52 AM
    • Unmarked as answer by Arthur Xie Monday, February 21, 2011 6:54 AM
    • Marked as answer by Arthur Xie Friday, February 25, 2011 9:56 AM
    Friday, February 18, 2011 4:00 PM

All replies

  • Hi,

    1st do these to clear corruption and repair/replace damaged/missing system files.

    Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

    Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

    sfc /scannow

    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log (Windows 7 too)
    http://support.microsoft.com/kb/928228

    Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    -----------------------------------------------

    2nd - Troubleshooting Context Menu (Right Click) issues are a process of elimination exercise.

    Right-click is slow or weird behavior caused by context menu handlers
    http://windowsxp.mvps.org/slowrightclick.htm

    and here :

    Manage the context-menu entries for files, folders, drives and Namespace objects
    http://windowsxp.mvps.org/context_folders.htm

    The ShellExView utility displays the details of shell extensions installed on your computer,
    and allows you to easily disable and enable each shell extension.
    http://www.nirsoft.net/utils/shexview.html


    ShellMenuView is a small utility that display the list of static menu items that appeared in
    the context menu when you right-click a file/folder on Windows Explorer, and allows you
    to easily disable unwanted menu items.
    http://www.nirsoft.net/utils/shell_menu_view.html

    How To Edit Or Remove Items From The Right Click Menu.
    http://www.winvistaclub.com/e11.html

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    • Marked as answer by Arthur Xie Monday, February 21, 2011 6:52 AM
    • Unmarked as answer by Arthur Xie Monday, February 21, 2011 6:53 AM
    • Proposed as answer by Arthur Xie Monday, February 21, 2011 6:53 AM
    • Marked as answer by Arthur Xie Friday, February 25, 2011 9:56 AM
    Thursday, February 17, 2011 10:15 PM
  • Hi,

    Check the Right Click methods in the above troubleshooter first however the issue could
    also be with drivers or other factores that affect general performance. Try using the Clean
    Boot and other methods to see if those can help determine the cause of the issue.

    -----------------------------------------------------

    References to Vista also apply to Windows 7.

    What antivirus/antispyware/security products do you have on machine? Include any you have EVER
    had on this machine including those you uninstalled (they leave remnants behind which can cause
    strange issues).

    ----------------------------------------------------

    Do these :

    Try these to clear corruption and repair/replace damaged/missing system files.

    Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

    Enter this at the prompt - sfc /scannow

    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.microsoft.com/kb/928228


    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    ==========================================

    After the above :

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7

    http://support.microsoft.com/kb/929135

    Use Advanced Tools to Troubleshoot Performance Problems in Windows 7
    http://www.howtogeek.com/howto/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-windows-7/

    Problems with overall system speed and performance
    http://support.microsoft.com/default.aspx/gp/slow_windows_performance?p=1

    How to troubleshoot performance issues in Windows Vista
    http://support.microsoft.com/kb/950685

    Optimizing Microsoft Windows Vista Performance
    http://support.microsoft.com/kb/959062

    To see all that is loading bootup - wait a few minutes without doing anything - then Right Click
    TaskBar - Task Manager - take a look at Appplications - Processes - Services - this is a quick
    reference (if you have a little box on Lower Left - Show for All Users then check that).

    How to Change, Add, or Remove Startup Programs in Windows 7
    http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

    A quick check to see which are loading is Method 2 there - using MSCONFIG then post a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help :

    Process Explorer - Free - Find out what files, registry keys and other objects processes have open,
    which DLLs they have loaded, and more. This uniquely powerful utility will even show you who owns
    each process.
    http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

    Autoruns - Free - See what programs are configured to startup automatically when your system boots
    and you login. Autoruns also shows you the full list of Registry and file locations where applications can
    configure auto-start settings.
    http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    Process Monitor - Free - Monitor file system, Registry, process, thread and DLL activity in real-time.
    http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

    There are many excellent free tools at Sysinternals
    http://technet.microsoft.com/en-us/sysinternals/default.aspx

    WhatsInStartUP - Free - This utility displays the list of all applications that are loaded automatically
    when Windows starts up. For each application, the following information is displayed: Startup Type (Registry/Startup Folder), Command -Line String, Product Name, File Version, Company Name,
    Location in the Registry or file system, and more. It allows you to easily disable or delete unwanted
    programs that runs in your Windows startup.
    http://www.nirsoft.net/utils/what_run_in_startup.html

    There are many excellent free tools at NirSoft
    http://www.nirsoft.net/utils/index.html

    Window Watcher - Free - Do you know what's running on your computer? Maybe not. The Window
    Watcher tells all, reporting every window created by every running program, whether the window
    is visible or not.
    http://www.karenware.com/powertools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.karenware.com/

    ===========================================

    Consider this an absolute must - manually updating your drivers.

    Vista and Windows 7 love updated drivers so here is how to update the major ones.

    This is my generic how to for proper driver updates :

    This utility makes it easy to see which versions are loaded :

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    description, version, product name, company that created the driver, and more.
    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
    Control Panel - Device Manager - Display Adapter - write down the make and complete model
    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate
    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -
    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually
    shows up. This is because some drivers rollback before the latest is installed (sound drivers
    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.
    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
    is preferred to ensure the latest drivers from System maker and Device makers are found)
    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows
    Updates, this leaves Windows Updates ON however it will not install drivers which will usually be
    older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it) and then
    go look for new ones manually if you wish.

    How To Disable Automatic Driver Installation In Windows Vista - Drivers
    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
    http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

    ===========================================

    Refer to these threads for many more excellent tips however be sure to check your antivirus
    programs, update major drivers and BIOS, and also troubleshoot with the cleanboot method
    first.

    Problems with overall system speed and performance
    http://support.microsoft.com/gp/slow_windows_performance/en-us

    Performance and Maintenance tips
    http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/19e5d6c3-bf07-49ac-a2fa-6718c988f125

    Windows Explorer has stopped working
    http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/6ab02526-5071-4dcc-895f-d90202bad8b3

    Hope this helps.


    Rob Brown - Microsoft MVP - Windows Expert - Consumer : Bicycle - Mark Twain said it right.
    Thursday, February 17, 2011 10:17 PM
  • Try disabling some context menu handlers (be able to undo it), probably non-microsoft ones (except maybe ms groove?).  It's probably Adobe.  Sysinternals Autoruns is good for this.

    http://windowsxp.mvps.org/slowrightclick.htm

     

    • Proposed as answer by Andre.Ziegler Friday, February 18, 2011 4:23 PM
    • Marked as answer by Arthur Xie Monday, February 21, 2011 6:52 AM
    • Unmarked as answer by Arthur Xie Monday, February 21, 2011 6:54 AM
    • Marked as answer by Arthur Xie Friday, February 25, 2011 9:56 AM
    Friday, February 18, 2011 4:00 PM
  • Try disabling some context menu handlers (be able to undo it), probably non-microsoft ones (except maybe ms groove?).  It's probably Adobe.  Sysinternals Autoruns is good for this.

    http://windowsxp.mvps.org/slowrightclick.htm

     

    My problem is the slow response on right clicking files on the Desktop or in Windows Explorer. I did post a question in Windows Answers but cannot find it, and the link in the MS email leads to a blank page. However, another link led here. Typically the delay is 4 - 6 minutes, and once the context menu comes up, a further 30-90 seconds to respond to the menu selection. During this time Desktop and WE are "frozen". This started with a slight delay about 2 or 3 weeks ago and got rapuidly worse until these 4-6 minute delays which have been constant for over 10 days. I installed Service Pack 1 but that made no difference.

    Asus K52F Laptop Intel Core i5 2.67GHz, 4GM RAM

     

    I have tried almost everything listed in this and other help pages (the exception being editing the Registry which I am not too confident about), including

    Clean Boot :problem persisted (and I removed a number of start-up programmes

    starting in safe mode : the first right click resulted in a delay of around 30 seconds and instant response to the menu item, subsequent right clicks produced instant response. Upon restarting in normal mode the delay was reduced to 30-60 seconds, a great improvement. However, on the next reboot the problem returned.

    Using ShellExView : I disabled ALL content menu listings, including MS/Windows except those which gave a warning message, either they could not be disabled or disabling could cause boot problems. Problem persists.

    Based on the recommendation on http://windowsxp.mvps.org/slowrightclick.htm I purchased a licence for ReImage and conducted a full Scan and Repair. The problem still persists.

     

    Any more ideas please?

    Sunday, September 4, 2011 10:27 AM
  • After searching several forums I found the answer.  In my case it was the Roxio virtual CD drive but this solution will allow you to find it even if it's something else.  It did require that I download shellexview from nirsoft.net and I admit that made me a bit nervous however I scanned the files with Norton and they came back as being safe.    The company has been around a while and seems to have a good reputation.

    The program made it much easier than editing the registry as I could easily Undo my changes for trial and error problem solving.

    Here's the post from another forum.

    *******************************************

    Download ShellExView (from nirsoft.net) and run it. It will scan the registry for all the shell extensions. Once the scan is over and the list is displayed, you need to spot the context menu handlers. Sort the results using "Type", so that the context menu handlers are displayed together.

    The rule is to disable non-Microsoft context menu handlers *one-by-one* and verify if the problem is solved. If disabling one does not solve the problem, undo the disabled item and disable the next non-Microsoft handler. Do the same until the problem is solved and finally identify the culprit. Scroll right to see the Company Name column in ShellExView.

    Even more quicker method is to bisect the list of context menu handlers into two groups, disabling half of the entries at a stretch, rebooting and testing the behavior again. JClarke commented on this article:

    You can disable them ...they say "one at a time" and see what effect it has on the problem. I did it a lot quicker by bisecting the list, disabling half of the entries in one fell swoop, rebooting and trying the right click.

    It worked, so I knew I just had to narrow it down, just as we used to do with msconfig. Then I kept bisecting the list until it was just a few and did those one at a time. The problem is that you have to reboot between tries to get accurate testing of the results of your disabling. I didn't find logging off to be consistent.

    Problems when you right-click an empty area in the Desktop?

    If you have a problem when you right-click on a blank area on the Desktop, then you need to inspect the handlers in this registry key. (ShellExView v1.14 and later versions enumerate the items from this location)

    HKEY_CLASSES_ROOT \ Directory \ Background  \ shellex \ ContextMenuHandlers

    The only handler present by default (in a clean XP installation) is the New handler. If you find any additional sub-keys there, it may have be added by third-party applications. Usually, the software that comes with your graphic card adds entries to the above location. Here is one instance, an article from the Intel Graphics Controller website.

    • Proposed as answer by cdsJerry Friday, March 30, 2012 2:40 PM
    Friday, March 30, 2012 2:40 PM
  • Hi Philip Mossman,

    Stay away from overly hyped Registry Cleaners and System Optimizers which are more
    likely to cause issues while fixing nothing. Consider those as Snake-oil. Ditch the ReImage
    Repair.

    At Answers double click your Name when signed-in (either above your Avatar or on the
    upper right of any page) and you will see a listing of all your questions.

    -----------------------------------------------------------------------------------------------

    Since you disabled all the Context Menu items and that didn't help use the other methods
    starting with a Clean Boot in my other reply in this thread which I will repeat below. Then
    use the added steps such as updating drivers, especially mouse and video.

    The idea of the Clean Boot is if it helps then use a process of elimination to try to determine
    what is loading that is causing the issues and there can be a combination of them.

    ------------

    Repeat of the message I was referring to in this thread :

    Check the Right Click methods in the above troubleshooter first however the issue could
    also be with drivers or other factores that affect general performance. Try using the Clean
    Boot and other methods to see if those can help determine the cause of the issue.

    -----------------------------------------------------

    References to Vista also apply to Windows 7.

    What antivirus/antispyware/security products do you have on machine? Include any you have EVER
    had on this machine including those you uninstalled (they leave remnants behind which can cause
    strange issues).

    ----------------------------------------------------

    Do these :

    Try these to clear corruption and repair/replace damaged/missing system files.

    Start - type this in Search Box ->  COMMAND   find at top and RIGHT CLICK  -  RUN AS ADMIN

    Enter this at the prompt - sfc /scannow

    How to Repair Windows 7 System Files with System File Checker
    http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.microsoft.com/kb/928228


    Also run CheckDisk so we can rule out corruption as much as possible.

    How to Run Disk Check in Windows 7
    http://www.sevenforums.com/tutorials/433-disk-check.html

    ==========================================

    After the above :

    How to troubleshoot a problem by performing a clean boot in Windows Vista or
    Windows 7

    http://support.microsoft.com/kb/929135

    Use Advanced Tools to Troubleshoot Performance Problems in Windows 7
    http://www.howtogeek.com/howto/6152/use-advanced-tools-to-troubleshoot-performance-problems-in-windows-7/

    Problems with overall system speed and performance
    http://support.microsoft.com/default.aspx/gp/slow_windows_performance?p=1

    How to troubleshoot performance issues in Windows Vista
    http://support.microsoft.com/kb/950685

    Optimizing Microsoft Windows Vista Performance
    http://support.microsoft.com/kb/959062

    To see all that is loading bootup - wait a few minutes without doing anything - then Right Click
    TaskBar - Task Manager - take a look at Appplications - Processes - Services - this is a quick
    reference (if you have a little box on Lower Left - Show for All Users then check that).

    How to Change, Add, or Remove Startup Programs in Windows 7
    http://www.sevenforums.com/tutorials/1401-startup-programs-change.html

    A quick check to see which are loading is Method 2 there - using MSCONFIG then post a list of
    those here.
    --------------------------------------------------------------------

    Tools that should help :

    Process Explorer - Free - Find out what files, registry keys and other objects processes have open,
    which DLLs they have loaded, and more. This uniquely powerful utility will even show you who owns
    each process.
    http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

    Autoruns - Free - See what programs are configured to startup automatically when your system boots
    and you login. Autoruns also shows you the full list of Registry and file locations where applications can
    configure auto-start settings.
    http://technet.microsoft.com/en-us/sysinternals/bb963902.aspx

    Process Monitor - Free - Monitor file system, Registry, process, thread and DLL activity in real-time.
    http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

    There are many excellent free tools at Sysinternals
    http://technet.microsoft.com/en-us/sysinternals/default.aspx

    WhatsInStartUP - Free - This utility displays the list of all applications that are loaded automatically
    when Windows starts up. For each application, the following information is displayed: Startup Type (Registry/Startup Folder), Command -Line String, Product Name, File Version, Company Name,
    Location in the Registry or file system, and more. It allows you to easily disable or delete unwanted
    programs that runs in your Windows startup.
    http://www.nirsoft.net/utils/what_run_in_startup.html

    There are many excellent free tools at NirSoft
    http://www.nirsoft.net/utils/index.html

    Window Watcher - Free - Do you know what's running on your computer? Maybe not. The Window
    Watcher tells all, reporting every window created by every running program, whether the window
    is visible or not.
    http://www.karenware.com/powertools/ptwinwatch.asp

    Many excellent free tools and an excellent newsletter at Karenware
    http://www.karenware.com/

    ===========================================

    Consider this an absolute must - manually updating your drivers.

    Vista and Windows 7 love updated drivers so here is how to update the major ones.

    This is my generic how to for proper driver updates :

    This utility makes it easy to see which versions are loaded :

    DriverView - Free - utility displays the list of all device drivers currently loaded on your system.
    For each driver in the list, additional useful information is displayed: load address of the driver,
    description, version, product name, company that created the driver, and more.
    http://www.nirsoft.net/utils/driverview.html

    For Drivers check System Maker as fallbacks and Device Maker's which are the most current.
    Control Panel - Device Manager - Display Adapter - write down the make and complete model
    of your video adapter - double click - Driver's tab - write down the version info. Now click UPdate
    Driver (this may not do anything as MS is far behind certifying drivers) - then Right Click -
    Uninstall - REBOOT this will refresh the driver stack.

    Repeat that for Network - Network Card (NIC), Wifi, Sound, Mouse and Keyboard if 3rd party
    with their own software and drivers and any other major device drivers you have.

    Now go to System Maker's site (Dell, HP, Toshiba as examples) (as rollback) and then Device
    Maker's site (Realtek, Intel, Nvidia, ATI as examples) and get their latest versions. (Look for
    BIOS, Chipset and software updates at System Maker's site while there.)

    Download - SAVE - go to where you put them - Right Click - RUN AD ADMIN - REBOOT after
    each installation.

    Always check in Device Manager - Drivers tab to be sure the version you are installing actually
    shows up. This is because some drivers rollback before the latest is installed (sound drivers
    particularly do this) so install a driver - reboot - check to be sure it is installed and repeat as
    needed.

    Repeat at Device Makers - BTW at Device Makers DO NOT RUN THEIR SCANNER - check
    manually by model.

    Manually look at manufacturer's sites for drivers - and Device Maker's sites.
    http://pcsupport.about.com/od/driverssupport/ht/driverdlmfgr.htm

    Installing and updating drivers in Windows 7 (updating drivers manually using the methods above
    is preferred to ensure the latest drivers from System maker and Device makers are found)
    http://www.sevenforums.com/tutorials/43216-installing-updating-drivers-7-a.html

    If you update drivers manually then it is a good idea to disable Driver Installations in Windows
    Updates, this leaves Windows Updates ON however it will not install drivers which will usually be
    older and cause issues. If Updates suggests a new driver then HIDE it (Right Click on it) and then
    go look for new ones manually if you wish.

    How To Disable Automatic Driver Installation In Windows Vista - Drivers
    http://www.addictivetips.com/windows-tips/how-to-disable-automatic-driver-installation-in-windows-vista/
    http://technet.microsoft.com/en-us/library/cc730606(WS.10).aspx

    ===========================================

    Refer to these threads for many more excellent tips however be sure to check your antivirus
    programs, update major drivers and BIOS, and also troubleshoot with the cleanboot method
    first.

    Problems with overall system speed and performance
    http://support.microsoft.com/gp/slow_windows_performance/en-us

    Performance and Maintenance tips
    http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/19e5d6c3-bf07-49ac-a2fa-6718c988f125

    Windows Explorer has stopped working
    http://social.answers.microsoft.com/Forums/en-US/w7performance/thread/6ab02526-5071-4dcc-895f-d90202bad8b3

    Hope this helps.



    Rob Brown - Microsoft MVP <- profile - Windows Expert - Consumer : Bicycle - Mark Twain said it right.

    Friday, March 30, 2012 3:46 PM
  • I had the same problem, it was taking any where from 1 to 5 minutes for the context menu to show up after doing a right click.

    I solved the issue by removing all of the mapped drives from my send to folder.  This was causing the problem because some of the mapped drives I had were taking a lot of time just verifying that they existed.

    Monday, May 14, 2012 6:14 PM
  • I had the same problem, it was taking any where from 1 to 5 minutes for the context menu to show up after doing a right click.

    I solved the issue by removing all of the mapped drives from my send to folder.  This was causing the problem because some of the mapped drives I had were taking a lot of time just verifying that they existed.

    This solved the issue for me as well. I dissconnected from my mapped drives and that solved the issue. Thanks BongoFury for your contribution!
    Wednesday, June 20, 2012 2:47 PM
  • Thanks everyone for recommending ShellExView .  In my case, the problem was "MPCBContextMenu.ContextMenu" -- after I disabled it, voila, instant right-click menus!  This item is apparently a context menu handler for MyPC Backup:

    http://www.shouldiremoveit.com/MyPC-Backup-19242-program.aspx

    http://download.cnet.com/MyPC-Backup/3000-2242_4-75558639.html

    As you can see, some of the reviews for this program are pretty bad.  I don't even remember installing it. ... However, after more research, I saw that it came with my installation of the JustCloud backup service -- both programs are made by the same company, and are very similar programs.  And after Googling "mypc backup justcloud", I began to get nervous about my purchase of JustCloud, which I got at a special deal of a year for about $36.  However, it seems to be working great -- very fast uploads, lots of good features.  I haven't been using it very long, and then only for selective manual uploads (not regular updates of the whole computer).  It looks like it gets an assortment of good and bad reviews on the net.  Some things have apparently changed for the better -- maybe the company is improving their service.

       So far, I haven't had any major problem with JustCloud, except for this context handler.  I realize now that the context menu is more or less essential to back up folders with files greater than 1 GB.  However, I can turn it on and off with ShellExView, and also there is a place in the JustCloud settings to enable or disable it.  So for the price of temporarily haveing to wait a second or two for context menus to come up, I guess it's worth it.  Then, when I'm done using it for setting up backup jobs, I can disable it again.

       I will have to do more research and thinking before I decide whether to cancel my JustCloud service, which as I say, has been basically great so far.  The customer service has been very quick, and I can't beat the price, at least for the first year.  It looks like it will go up to about $95 for the following years.  Actually, it is very, very hard to find their complete pricing plans, and what I would be paying next year, on their site.  Also, according to their Terms of Service, there may be no refund after 30 days, and even a $14.95 early termination fee in some cases.

    NOTE:  It was very hard to get ShellExView to actually disable any of the context handlers at first, because no one said you had to restart Windows Explorer to have the disabling take effect, and it's not explained anywhere in the program or in the numerous positive reviews of it.  Ctrl/E is the program shortcut they provide for doing that.  I had to discover that myself.  One of the writers in this forum mentioned restarting the computer, so that was a clue.  Of course, it's much easier to just use the Ctrl/E option.

    Also, I tried CCleaner for disabling context menu items, and this program seems to have a lot more range for adjusting the context menus than ShellExView does.

    P.S.  (written a few days after main post...)  I have decided to cancel my JustCloud acct (for the time being anyway, considering everything I've read on the net), even though the service so far has been quite good, not counting some glitches that any computer process may have.  I talked with people from billing, who were very prompt and accommodating, and told me I was actually signed up to have the low introductory annual price indefinitely, and even offered an extra feature and 6 mos of free service if I decided not to cancel.  They also said that files are stored in encrypted form (contrary to one of the reports I read on the net -- of course, maybe they have improved their service since that report).  Perhaps I am being paranoid, but I told them I was still cancelling (and agreed to pay the $14.95 early termination fee, which they deducted from my refund, which was issued immediately).  I said I would keep track of feedback from their customers and reviewers, before deciding to sign up again sometime in the future.  To repeat, for the two weeks I was with them, I basically got great service, and their customer service people answered the phone immediately and were very nice.  I think that if they could clearly and openly display all their billing and backup options and procedures to prospective customers, it would do a lot for their users and their business model. Part of the problem is that they offer so many options and possible ways of doing things, or partially doing things, that it's not easy for a user to figure it all out.  Maybe if they simplified their design (and their a la carte pricing plan), it would help.

    • Edited by deardavid Friday, August 2, 2013 3:12 AM
    Tuesday, July 30, 2013 7:39 AM
    1. Yes, we have faced this ridiculous behavior since Windows was born. Seems like no other discovered (read bothered) about this behavior before. Solution is very easy (programmable), just open the context menu (it's good damned text only!) and then when selecting menu option we can wait as long as we want depending on what option we want. As it is now it seems like all options are validated when choosing right click of any file. It's soooo programmable bad. And has always been. Better with faster computers but still a PITA depending on how many applications you run.
    Saturday, March 1, 2014 1:32 PM
  • right click (context menu) is slow (30 sec) if bluethooth is turned off

    Wednesday, October 1, 2014 12:37 PM
  • I think the advice on this web site may be better than most given below (equally applies for Win7 and Win8)

    - http://www.online-tech-tips.com/windows-8/slow-right-click-context-menu/



    • Edited by Tony OHagan Friday, February 6, 2015 2:32 AM
    Friday, February 6, 2015 2:31 AM
  • SOLVED for my Yoga 3 Pro running Windows 10 tech preview 9926.

    Navigated to registry key

    HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers

    Expanded to show keys below and (after exporting entire key above) deleted both keys related to Intel graphics (igfx prefix, shown in bold below). Solved the problem immediately

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\ FileSyncEx]
    @="{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}"

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\igfxcui]
    @="{3AB1675A-CCFF-11D2-8B20-00A0C93CB1F4}"

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\igfxDTCM]
    @="{9B5F5829-A529-4B12-814A-E81BCB8D93FC}"

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\New]
    @="{D969A300-E7FF-11d0-A93B-00A0C90F2719}"

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\Sharing]
    @="{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6}"

    [HKEY_CLASSES_ROOT\Directory\Background\shellex\ContextMenuHandlers\WorkFolders]
    @="{E61BF828-5E63-4287-BEF1-60B1A4FDE0E3}"


    • Edited by MikeRolle Saturday, February 28, 2015 6:44 AM
    Saturday, February 28, 2015 6:43 AM