network security key mismatch RRS feed

  • Question

  • everytime that i try to access my laptop and i try to connect it to WIFI (EE BROADBAND) it always says security key mismatch and i cant access my laptop i have tried a load of things but it just doesnt seem to work i need help, please get back.



    Sunday, January 19, 2014 5:49 PM


  • Hi,

    How do you connnet to internet? through router?

    Please confirm the type of WIFI encryption  and the password is correct.

    This issue can be caused by mismatch on method of network authentication or data encryption on network adapter and router.

    Wireless network security methods

    1. WiFi Protected Access (WPA and WPA2)
    2. Wired Equivalent Privacy (WEP)
    3. 802.1X authentication

    Please test with correct type of wifi encryption and password.

    Andy Altmann
    TechNet Community Support

    • Marked as answer by Karen Hu Wednesday, February 5, 2014 11:15 PM
    Wednesday, January 22, 2014 6:06 AM