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only windows 7 Installer issues?! RRS feed

  • Question

  • For months I've had installer issues! No one has the answer! not HP not Dell, MS, mayhap Apple has the answer?
    Saturday, July 20, 2013 4:45 PM

Answers

  • Hi Steelkat,

    Thanks for your post.

    The Windows installer error can be caused by following factors:

    1. Windows installer service is down.
    2. Windows installer is not registered properly.
    3. Pending installations prevent.
    4. Permission error for Windows installer.

    Try the following Windows Installer troubleshooting steps and see if they help to get rid of the error you are experiencing.

    Step 1: Check the Windows Installer Service.

    1. Click Start, in the start search box, type Services and press Enter.

    2. Scroll down and find the Windows Installer.  Double-click “Windows Installer” in the Services list.

    3. On the General tab, make sure the service is Started under “Service status”.

    4. If the service is not already running, under Service status, click Start, and then click OK.

    Step 2: Unregister and re-register the Windows Installer

    1. Click Start, in the start search box, type MSIEXEC /UNREGISTER, and then click OK.

    2. Click Start, in the start search box, type MSIEXEC /REGSERVER, and then click OK. After you run this command, the operation is complete.

    3. Now, try your installation again. 

    Step 3: Clean up pending installations

    Check the following registry key and clean any entries in the key that you find:

    Click Start, type Regedit in Search box and press Enter.

    Note If you get the User Account Control dialog box that states “Do you want to allow the following program to make changes to this computer?” Click yes.

    Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

    Scroll to: HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

    Check the following registry key and clean any entries in the key that you find:

    HKEY_LOCAL_MACHINE \System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

    Step 4: Check the permissions

    Verify the System has Full Control on the following keys:

    HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\CurrentVersion\Installer

    Next, restart your computer and try again.

    Please reply back and let us know if this helps with your Windows Installer Error.


    Best Regards, StarSprite

    Monday, July 22, 2013 2:20 AM

All replies

  • Hi,

    Can you please share with us what is the exact issue are you facing? we will try our best to resolve your issue.

    Please share any error messages or screenshots that would of additional help..

    Help us with required information to help you better :)


    Vikky |"If my reply answered your question, please click on "Mark as Answer"

    Saturday, July 20, 2013 4:52 PM
  • Hi Steelkat,

    Thanks for your post.

    The Windows installer error can be caused by following factors:

    1. Windows installer service is down.
    2. Windows installer is not registered properly.
    3. Pending installations prevent.
    4. Permission error for Windows installer.

    Try the following Windows Installer troubleshooting steps and see if they help to get rid of the error you are experiencing.

    Step 1: Check the Windows Installer Service.

    1. Click Start, in the start search box, type Services and press Enter.

    2. Scroll down and find the Windows Installer.  Double-click “Windows Installer” in the Services list.

    3. On the General tab, make sure the service is Started under “Service status”.

    4. If the service is not already running, under Service status, click Start, and then click OK.

    Step 2: Unregister and re-register the Windows Installer

    1. Click Start, in the start search box, type MSIEXEC /UNREGISTER, and then click OK.

    2. Click Start, in the start search box, type MSIEXEC /REGSERVER, and then click OK. After you run this command, the operation is complete.

    3. Now, try your installation again. 

    Step 3: Clean up pending installations

    Check the following registry key and clean any entries in the key that you find:

    Click Start, type Regedit in Search box and press Enter.

    Note If you get the User Account Control dialog box that states “Do you want to allow the following program to make changes to this computer?” Click yes.

    Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

    Scroll to: HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\CurrentVersion\Installer\InProgress

    Check the following registry key and clean any entries in the key that you find:

    HKEY_LOCAL_MACHINE \System\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations

    Step 4: Check the permissions

    Verify the System has Full Control on the following keys:

    HKEY_LOCAL_MACHINE \Software\Microsoft\Windows\CurrentVersion\Installer

    Next, restart your computer and try again.

    Please reply back and let us know if this helps with your Windows Installer Error.


    Best Regards, StarSprite

    Monday, July 22, 2013 2:20 AM