window pops up at startup RRS feed

  • Question

  • everytime i start up my brand new pc i get a pop up message titled,"RoxWatchTray12Oem.exe-system error"  the body of the window say,"the program can't start because LayoutDll12Oem.dll is missing from your computer. try reinstalling the program to fix this problem".  it doesn't seem to affect anything on the pc,but it's annoying to see everytime i start the pc.  any help? i have windows 7 64 bit

    Monday, February 21, 2011 3:29 PM


All replies

  • reapir the Roxio Installation or use AutoRuns [1] to remove the Rundll32.exe entry which tries to start the LayoutDll12Oem.dll.



    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter
    Monday, February 21, 2011 4:05 PM
  • Andre -

    I am having the same error message as listed by Jixy.  However I don't know how to do what you are suggesting to do.  Could you give me more step by step on how to use AutoRuns or remove the Roundll32.exe.


    thank You


    Saturday, July 23, 2011 1:52 AM
  • Tracy40: simply repairing the Roxio installation is probably easier. Have you tried that?
    Tim De Baets
    Sunday, July 24, 2011 4:44 PM
  • i am having the same problem and i don't know how to do roxio installation?plz help me
    Wednesday, October 19, 2011 2:57 PM
  • amitshree: please go to Start - Control Panel - Uninstall a program. Look for Roxio in the list of programs, select it, and click Repair or Uninstall. Does that help?
    Tim De Baets
    Friday, October 21, 2011 7:32 PM
  • yeah that worked.thank u
    Sunday, October 23, 2011 5:16 AM
  • I am having this same problem. It took 20 minutes just to figure out how Microsoft changed the Control Panel. After Control Panel, select "Programs and Features". When I highlight Roxio Creator there is nothing that says Repair, it only gives me the option to Uninstall/Change, but when I click on this it says "Are you sure you want to remove Roxio Creator Starter from your machine?

    NO!! I do not want to remove it, isn't this something for the CD/DVD drive?? I don't have anything to re-install it, it came with the computer no disks.

    Thursday, November 3, 2011 7:24 PM
  • ILEE2144: you can also use Autoruns to disable the RoxWatchTray12Oem.exe program, so that it doesn't start anymore on Windows start up.

    Tim De Baets
    Thursday, November 3, 2011 9:57 PM
  • And how do you do that? On Windows 7, that is...
    Wednesday, November 30, 2011 6:22 PM
  • starzzguitar: by unchecking it on the Logon tab.
    Tim De Baets
    Wednesday, November 30, 2011 7:58 PM
  • And how do you do that? Do I have to keep asking the same question? What Logon tab? Where? How do I get to it? If this was Windows XP I would be done already. Is there anybody else that can give a step by step? By the way, there is no "autoruns", but there does seem to be an "autorun".
    Saturday, December 17, 2011 6:03 AM
  • I think that you missed the link to Autoruns in one of my previous posts. Autoruns is a third-party tool that can be downloaded at

    Tim De Baets
    Sunday, December 18, 2011 9:12 PM
  • this has to do with the Path statement being to long in the start up for the roxio files not able to find the proper folders.


    C:\Program Files (x86)\Common Files\Roxio Shared\DLLShared\;
    C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\;
    C:\Program Files (x86)\Common Files\Roxio Shared\OEM\DLLShared\;
    C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\DLLShared\;
    C:\Program Files (x86)\Roxio\OEM\AudioCore\;


    I added something to the start of the path statement and now starting up gives me the same error I copied the couple dlls it's looking for at startup to the windows\system folder and fixed it

    • Proposed as answer by TJC12721 Wednesday, January 18, 2012 4:57 PM
    • Unproposed as answer by TJC12721 Wednesday, January 18, 2012 4:57 PM
    Monday, December 19, 2011 2:33 PM
  • Well, Jixy and ILEE2144, looks like no one knows the answer to this one, and if the geeks do know, they ain't sayin'. I have the same problem, and it is aggravating. The only Roxio thing in the program files is Roxio Creator Starter, (1.63 GB, jeez!) and only option is "uninstall/change" which as we all know is really "uninstall" with no "change". I don't know if it has anything to do with this startup popup. Now, if some really nice tech would walk us non-geeks through the process of fixing this, step by step, it would be very appreciated. I noticed there are NO votes for helpful answers yet.
    Thursday, December 22, 2011 5:36 AM
  • I'm having the same problem.  I have not tried the solution yet, but Roxio Support says:

    To resolve this issue, please follow the instructions below:

    1. Disable the Anti-virus program.

    2. Disable start-up items.

    *For Windows XP: Go to Start->Run.  Type "msconfig" (without the quotes) then click OK

    *For Windows 7 and Vista: Go to Start and type "msconfig" (without the quotes) into the Start Search field and press the "enter" key

    *Select the Disable All button

    *Click the Apply button, then click the OK button

    *Click the Restart button.


    Now try to launch the application and let us know the results.  If teh issue still persiss, please provide the following information:  The steps you have tried.

    Wednesday, January 18, 2012 5:02 PM
  • TJC12721...did it work?  I'm a non-geek having the same problem and can't get a straight answer either.  There's GOT to be a fix that doesn't cost $$$ for someone to give us the answer!
    Sunday, February 12, 2012 2:55 AM
  • I just happened to have the same problem too but now I fixed it. Here's how I do it.

    1. Hit windows button on your keyboard, type System Configuration and hit Enter.

    2. In General tab, make sure you chose the "Selective startup", change nothing else here.

    3. Go to Startup tab, search for Startup Item named as "CommonSDK" and uncheck the checkbox. (You should see something like RoxWatchTray12OEM.exe at the end of the "Command" if you extend and see it.)

    4. Restart your computer and it's done!

    By the way, I'm using Windows 7 with preinstalled Roxio stuff.

    Hope this helps! =)

    Tuesday, March 13, 2012 4:14 AM
  • THAT FIXED IT.  Now when I put in a blank DVD, I get a Roxio disk icon in the lower right corner of my desktop.  When I point to it, it says "Drag and drop files here to burn to disc".

    I copied three files from   "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\DLLShared\"     to    C:\windows\system


    I've had 4 software products from them, 3 of them have had serious bugs.  Never going to buy anything from them.

    Wednesday, April 25, 2012 4:02 AM