none
f12/Developers' Tool Randomly Opening RRS feed

  • Question

  • I have no idea where to post. I was told this was an unusual problem by Chrome Support and that ya'll may be able to help.

    Please help. Please speak to me like you're teaching a child. I don't know the technical aspects of a computer. The developers' tools/javascript console (?) keeps popping up randomly, but continuously. I am not clicking f12 or any like commands. I am just trying to browse the internet. It's very annoying. I ran numerous virus scans and my husband did a system restore. I even tried downloading Firefox and it kept doing it on that browser, too. A couple times, it popped up, it has a self-xxs warning about trying to hack people's Facebook accounts? I assure you, I have not. Please help!! This is driving me CRAZY!! I tried resetting the Chrome settings, no dice. :(


    Things I have done to try to fix it:

    -Switch from Chrome to Firefox
    -Numerous Virus Scans
    -System Restore
    -Reset Chrome Settings
    -Posted to Chrome Help Forum
    -Cleared Browsing Data
    -Reset Chrome Settings again
    -Chrome Troubleshooting Steps
    -Installed Malwarebytes and got rid of the PUPS and Virus that the other 2 Anti-Virus programs missed

    PLEASE HELP! It's been happening for weeks now. It's annoying. I have never seen this box before this. Also, I have NEVER tried to hack someone's Facebook account! Hoping you guys have a solution!! 


    Thank you, 

    Julia 


    Saturday, February 21, 2015 11:10 AM

Answers

All replies

  • It opens up in Chrome or IE? 

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Saturday, February 21, 2015 11:18 AM
    Moderator
  • I am sorry. I do not know if it opens in IE but it opens in both Chrome and Firefox. Chrome support referred me here in case it is a Windows problem. This is what they said, "You could also try this in case its a windows problem (not very likely, but with computers you never know) 'link to Microsoft Support". I'm really sorry if I shouldn't post here. I know nothing about Tech/Developers' Tools etc. I tried FaceBook support, too, because of the Self-xss hacking message. No reply as of yet. I have screen shots, but I am not able to post them, nor links. I really appreciate any help you can provide. 
    Saturday, February 21, 2015 11:31 AM
  • Even I don't see this related to Windows, probably Chrome or Firefox. Can you test once in IE too ? Did you try reinstalling the browsers ?

    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Sunday, February 22, 2015 2:17 AM
    Moderator
  • OK. I just tried it with IE. Still doing it. I did not reinstall Firefox as I had just downloaded it to see if switching browsers stopped the problem. 

    Could you tell me how to verify my account so that I may share the screen shots or is that unnecessary?

    Thank you. 

    Sunday, February 22, 2015 2:39 AM
  • Eliminate a hardware problem.

    If this is a desktop, switch keyboards.

    If this is a laptop, disable keyboard in Device Manager and plug in external usb keyboard.

    What "virus" did Malwarebytes Anti-Malware find?

    Please try also scanning with AdwCleaner.

    https://toolslib.net/downloads/viewdownload/1-adwcleaner/
    Sunday, February 22, 2015 12:15 PM
  • Does it happen in safe mode with networking?

    Do you have a keyboard mapping app?

    Do you have the computer makers software installed?

    What happens when you launch Firefox in safe mode (Use the shift key when launching)?


    Wanikiya and Dyami--Team Zigzag

    Sunday, February 22, 2015 12:27 PM
    Moderator
  • Eliminate a hardware problem.

    If this is a desktop, switch keyboards.

    If this is a laptop, disable keyboard in Device Manager and plug in external usb keyboard.

    What "virus" did Malwarebytes Anti-Malware find?

    Please try also scanning with AdwCleaner.


    It will not let me disable the keyboard. The option to do so is grayed out. I do believe the keyboard is the problem. This is a Toshiba Satellite that belonged to my in-laws. They gave it to my son for school work. The internal keyboard all of the sudden just stopped working. My husband plugged in an external keyboard so that it was still usable. He never disabled the internal one. 

    The 'virus' was Trojan.Downloader the rest were PUPS. 

    Monday, February 23, 2015 2:00 AM
  • Does it happen in safe mode with networking?

    Do you have a keyboard mapping app?

    Do you have the computer makers software installed?

    What happens when you launch Firefox in safe mode (Use the shift key when launching)?


    Wanikiya and Dyami--Team Zigzag

    I do not know, I'll have to have my husband do that, I suppose. I do not know how to do, nor speak computer. lol Unfortunately, my school-learned knowledge of computers consisted of mainly keeping my party alive while dodging the perils of the Oregon Trail on Apple Macintosh, occasional games of Math Blaster, and then, typing. Embarrassingly, I'm pretty computer illiterate. :(

    I haven't used Firefox since installing it and having the developers' tools pop up there, too. I only installed it to begin with because I thought maybe it was a Chrome issue. 

     
    Monday, February 23, 2015 2:15 AM
  • Here's the link for Clean boot : http://support.microsoft.com/kb/929135/en-au


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, February 23, 2015 3:13 AM
    Moderator
  • If the option to disable the inbuilt keyboard is greyed out, you can test whether this keyboard is the problem by using the "Uninstall" option. Then open Firefox or Chrome and leave open for as long as the problem usually takes to appear (or preferably longer).

    Windows should reinstall the keyboard when you reboot the machine.

    If, however, the above test convinces you that the inbuilt keyboard is causing the problem then you could try permanently disabling the keyboard by following d3vid's suggestion on this thread:

    http://superuser.com/questions/717133/how-can-i-disable-laptop-keyboard-but-not-wireless-keyboard-windows-7

    If the problem reoccurs with the inbuilt keyboard uninstalled, try switching external keyboards.

    You can try a clean boot as suggested by arnavsharma and a safe boot with networking (see link below) as suggested by ZigZag3143x and test to see if the problem occurs in these states. How to safe boot:

    http://windows.microsoft.com/en-us/windows/start-computer-safe-mode
    Monday, February 23, 2015 7:17 AM
  • I think it's useful for web developers and programmers. For your convenience, you can have everything in one place.

    https://onlinedevtools.in


    • Edited by Stephenjesus Monday, September 2, 2019 12:22 PM link to check
    Monday, September 2, 2019 12:20 PM
  • I had the same problem and fixed it by changing my wireless keyboard batteries. I think the keyboard was sending weak or corrupted key codes. 
    • Proposed as answer by gagliaudo Thursday, December 12, 2019 11:28 AM
    Thursday, December 5, 2019 11:40 PM
  • Dear hillsrob,

    I had the same problem and this morning I have changed my wireless keyboard batteries too.

    By now it works for me!

    Thanks a lot, Paolo

    Thursday, December 12, 2019 11:30 AM