none
Plug and Play Service Missing RRS feed

  • Question

  • We have a Windows 7 SP1 pc that is corrupt.  The Plug and Play Service is missing.  We can't run a repair or see the network/USB Device.  Any suggestions on how to repair the PC???  Or are we ouit of luck?


    Chris Premo

    Monday, June 18, 2012 8:22 PM

Answers

  • Hi ,

    Please try to export the following registry from another working Windows 7 machine and import it to check the result.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentC​ontrolSet\services\PlugPlay

    Before modify the registry keys, please take a backup of the key. For more information about how to back up and restore the registry, please click the following link to view the article:

    Back up the registry

    http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

    Hope it helps.


    Tracy Cai

    TechNet Community Support

    • Marked as answer by Sabrina Shen Friday, June 29, 2012 9:10 AM
    Wednesday, June 20, 2012 4:22 AM
    Moderator

All replies

  • 1. Test what is corrupted by

    sfc /scannow

    2. For recovery use in-place upgrade

    Regards

    Milos

    Monday, June 18, 2012 9:19 PM
  • Hi ,

    Please try to export the following registry from another working Windows 7 machine and import it to check the result.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentC​ontrolSet\services\PlugPlay

    Before modify the registry keys, please take a backup of the key. For more information about how to back up and restore the registry, please click the following link to view the article:

    Back up the registry

    http://windows.microsoft.com/en-us/windows7/Back-up-the-registry

    Hope it helps.


    Tracy Cai

    TechNet Community Support

    • Marked as answer by Sabrina Shen Friday, June 29, 2012 9:10 AM
    Wednesday, June 20, 2012 4:22 AM
    Moderator
  • Ended up being a virus on the PC.  Reformated and reloaded the PC.

    Chris Premo

    • Proposed as answer by Chris Premo Friday, June 29, 2012 2:12 PM
    Friday, June 29, 2012 2:12 PM
  • I tried this fix as well and I am still getting the error message

    "Device is not present, not working properly or does not have all of it's drivers installed"

    Root\Legacy_LSNFD\0000

    Any other options?

    Thanks

    Manuel 


    Manuel Robles

    Wednesday, December 18, 2013 11:43 PM