HELP PLZ. I hope I am in the right forum...my laptop won't shut down or restart. It just keeps saying it is, until I have to turn it off myself. I've been on other websites and have a hard time understanding what I need to do. Can anyone please help me and speak in laymans term plz? I'm not computer illiterate, but I don't know about things like motherboard and configuration things. :) I really appreciate it!
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